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“I recently visited Jax Bicycles and had David help me from the moment I walked in. I explained that I was looking for a bicycle primarily for commuting to work, and he immediately started showing me budget-friendly options that fit my needs.
David never hesitated to answer any questions I had and took the time to explain the specifications of each bike. He even asked if I wanted to test ride one and personally rode alongside me to make sure the bike felt comfortable and was the right fit.
Throughout the process, he asked about my cycling journey and genuinely seemed interested in helping me find the best option. What stood out most was that he never once tried to upsell me. Instead, he focused on finding what worked best for me, which I really appreciated.
He also informed me about a tube and tire protection offer that made sense for my commuting needs, so I decided to take advantage of it. The pricing was fair, and when I purchased accessories, he even offered to install them for me.
David maintained a positive attitude the entire time, always smiling and providing friendly, professional service. This was one of the best bike-buying experiences I’ve had, and I would highly recommend David to any of my friends or anyone looking for excellent customer service.
Thank you, David, and the Jax Bicycles team, for such a great experience.”
“I’m so lucky to have this place within walking distance. The employees are friendly, knowledgeable, helpful and honest. They quickly identified the problem with my bike, they not only fixed but they also explained to me how to fix it myself if it happens again.”
“I came into this bike shop this morning for some air onto my tires and i was met with employee tito who was verrry personable, polite, and very much a professional! Tito solved my problem very quickly, i was out in 5 minutes!
I highly recommend this bike shop as i will continue to return to this shop for services! Im actually a returning customer but this is my first review for this bike shop!????”
“Had a bike left in storage for a couple of years. Needed a new handle bar shifter and adjustment. As a no appointment ride-in, done in 30 minutes for a reasonable price.”
“Bryan is super knowledgeable, and I had a great time on the Saturday ride. Everyone was welcoming and easy to ride with—really cool people overall. I even joined their club on Strava. Would recommend T2!”
“Stopped by after hearing good things, just went to look but ended up leaving with a bike. Could pass up a good price and excellent customer service. Thanks for everything Ted!”
“Awesome, straightforward, honest, and best in price. Parking is a bit tight but there's always people coming and going so it just takes a lap or two around.”
“Let's call them the Fantastic 4, cause they were legit amazing, honest, & humble.
I walked in with my 2023 SuperSix Evo 3, that started doing a weird/ugly popping creaking noise.
All 4 got together & figured it out.
It happend to me my seat-post.
They Re-torqued it to the correct specifications why re-applying Carbon Therma Paste & boom just like that my bike was fixed.
They weren't even gonna charge me, thats how honest/humble they are.
But I of course had to give them something.
Because while it might of been something simple, its their knowledge, experience that we are paying for.
Point blank I walked in with an issue & walked out with it being resolved.
And thats priceless.
I highly recommend this shop for any of your bike needs 100%”
“Great bike shop excellent customer service if you're looking for custom parts to trick your bike out this is the place of course you have to have some knowledge about bicycles and mechanics. This is not the kind of bike shop that provides service and maintenance. From what I've noticed it's strictly parts. If you don't know how to service or repair your own bicycle maybe you shouldn't be riding it or giving one star reviews.”
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“Hey , I am looking to buy an e bike , I work on the days you guys are open . So I am not able to go in . Im looking to speak with someone on how I can purchase the right type of e bike over the phone , but the number does not work .”