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March 2024 by Andrew
Showed up without an appointment, but the guys did the alignment on my car right away (and for a very competitive price).Savuth, the customer representative, was very helpful and overall friendly. Very pleased with the service.
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March 2024 by Yolanda Grisolia
Good guys who always try to do a great job!
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February 2024 by Evelyn Martinez-Berry
Big O Tires helped provide our elementary school with tires for our Color Fun Run. Wonderful staff and super helpful!!
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February 2024 by Chan Sisawat
Great customer service and made sure that my truck received the service it needed. I felt like the wait time was not bad at all compared to other places I’ve experienced. This would be about my sixth time coming back here and I’m highly satisfied!
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February 2024 by Wayne Miller
prompt service. decent prices. convienient location.
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January 2024 by Donna McCaleb
Very helpfulKind. And they know their job
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January 2024 by Avatar Wan TV
I was helped out by Zach. I was in for a tire replacement. Turns out there were other critical problems I wasn’t aware of. Thanks to him my car is now safe to drive on the road. It feels completely different (in a good way) and a much more smoother driving experience! I appreciate you guys!
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December 2023 by Monica Hope
Zach and the staff were very friendly and helpful this morning fixing my tire. The store is clean and I was happy they were open so early!
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December 2023 by Ryan Bun
I brought the car for a rework on the breaks job and the manager Zach Najjar understands the situation. He swiftly got me new high end front rotors and front breaks for free. In addition, I also have him work on the rear breaks and the rear rotors replacement as well with a good price. I am planning to take a long time, he has suggested to check on the breaks and other things for free prior to the long trip. I will take that suggestion as a family with kids is very important to know it is safe. I appreciated your understanding and this is a good business practice for our Long Beach community.
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December 2023 by Brendan King
Great Service, knocked one star because they gave me an appointment yet didn’t have any of my tires in stock. All good the next day! Recommend, but call for appointment and verify they have what you need
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December 2023 by Ron Smith
AVOID THIS PLACE AT ALL COST! The Service Manager would not repair my tire under warranty, claimed I needed entire new set of tires, new suspension system and front brakes, or I couldn’t leave the repair bay. The Manager then offered to order the tire only after I complained about the service, and took a picture of the business. I had to come back the next day for install, as they didn’t even have the tire in stock, and the mechanic today said I don’t need front brakes, and new struts would be good based on the mileage of the vehicle. What a con job, and that is only after a year and 3 months after getting conned into rear brakes system and four new tires the previous time I entered this place. I live in the area and work at a school nearby as well and wanted to support a local business. BIG Mistake. As a consumer, we just want honesty. Is that too much? Is it really? Such a disappointment for our community. “The team you trust” is their motto. I’m more Sad than mad really.
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November 2023 by Angel Blanco
I came to fix a flat, which they did well. The front desk person in charge ended up overcharging for things I didn't need, looking back he was laughing about it. I went to go take a look I got charged 2 grand to replace brakes(needed) and the front control lobes NOT NEEDED. I took pictures and asked a mechanic friend and they told me that I didn't need to change them as they stated. Not coming back they did little to address concern especially when I came back and I saw they were messing with window that was not going up, didn't have that issue before I had receipts to prove. I attached frontal control arms pictures
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October 2023 by Angel B
I came to fix a flat, which they did well. The front desk person in charge ended up overcharging for things I didn't need, looking back he was laughing about it. I went to go take a look I got charged 2 grand to replace brakes(needed) and the front control lobes NOT NEEDED. I took pictures and asked a mechanic friend and they told me that I didn't need to change them as they stated. Not coming back they did little to address concern especially when I came back and I saw they were messing with window that was not going up, didn't have that issue before I had receipts to prove. I attached frontal control arms pictures
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October 2023 by Emily Ly
I want to give THANKS to the Manager ( Savuth Srey), I was able to walk in and get my service done. They were very Exceptional for their service time and pricing didn't break my wallet. Savuth was able to show me a payment plan that allowed me to get my tires and brakes done all in One Service.
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October 2023 by Hang Lim
I came in to get my tires replaced and alignment plus break fluid and power steering fluid replaced and it was done promptly fast. Zach and victor are fantastic.
