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January 2024 by Melvin Childs
Great guys over at this shop thank you.
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January 2024 by A2J aot
The practices and pricing are unbelievable. An unhitch fee of 200 is unbelievable and and 500 to get it from there lot is robery. Especially when we had permission to park from were it was towed and tried to show the paper that they were unable to see.
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December 2023 by dean williams
Those guys are the best my car was impounded it was ny fault I parked on someone property without permission I was pissed but the staff calmed me down and explained they where just doing what the owner of the property asked
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November 2023 by Jessica G.
Stuck on the side of the 710 Freeway waiting almost 4 hours for Finish Line Towing after 2 failed attempts made a call to Budget Towing & they came out in 20 minutes. They even accommodated 4 people in a tow truck which is unheard of for Finish Line apparently. Jake the tow truck driver was timely, efficient, polite & informed. We were grateful for the speedy service especially since we had a cruise we had to get to that day. Once again thank you Budget Towing!!!
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November 2023 by Charity Bernardes
Illegal towing practices. They towed my vehicle even though the security guard at the housing complex verified my car was checked in and registered. The tow truck driver was very rude and would not listen. They towed my vehicle anyway. I will be filing a complaint and getting legal representation.
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November 2023 by M. Nii Opare-Addo
Dispatch never calls you back even after waiting for one hour plus on the side of the highway and calling and leaving multiple messages
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October 2023 by Charity B.
Illegal towing practices. We were legally parked in a housing complex. They towed our vehicle even after the guard at the gate verified we checked our car in. The guard said the tow truck driver was rude and would not listen to him. They towed our car anyway! I will be filing a complaint!!!
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October 2023 by Justin B.
Great drivers but horrible customer service reps. This company oversees one of my buildings. When I call the office, the customer service reps are horrible, but the drivers are always polite, respectful, and prompt. I guess you can't have it both ways.
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October 2023 by manuel singh
I have purchased a few cars from budget and there service is great !! Would do business with them anytimeService: Car towing
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September 2023 by Matt M.
If you need your car towed, CALL THIS PLACE. They are extremely quick and super nice. I forget the names of the folks who helped me, but EVERYONE was super nice and accommodating. From the gentleman who answered the phone to the gentlemen who came to do the tow. HIGHLY RECOMMEND.
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September 2023 by Austin Edwards
My girlfriend's car got towed by this company without a reason. They gave us 3 different stories, each of them proved wrong. First Budget Towing said LAPD reported the car as illegally parked. Called LAPD and they said no such thing happened and it was privately towed. Budget Towing then said it was reported by one of the businesses in the lot. The only business opened during the 6 hours it was parked was pizza hut. I spoke with several managers including the one on duty the night it was towed and they all said that they don't report vehicles to be towed. Budget Towing then said it was the property manager that called it in. I called the property manager and she said they didnt report it either.Budget Towing is a predatory tow company. They will find a vehicle parked where one of their signs are and tow it regardless of cause. They will tow it on a Friday so its difficult to pick up without fees accruing over the weekend and good luck getting ahold of a manager on the weekend.To top it all off their tow yard was 13 miles away from where it was towed which is outside the legal 10 miles it's supposed to be.This is NOT a tow company.These are crooks who will hold your car hostage without a legitimate reason until you you pay their expensive fee.Edit: It was not parked in a fire lane. It was parked in a business parking lot perfectly between the lines, nowhere near a fire lane.This is now the FOURTH different story.And as I stated before, I spoke with Liz the property manager myself at HR property management. She said that no one called anything in to be towed that weekend.Service: Car towing
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August 2023 by Layla C.
I LIVE at 285 w. 6 th st. My Amazon gate pass would not open my gate. Consequently my car and my guests car was towed. When I went to pick it up the worker, Darwin said I made racial epithets so he, on his own discretion said he would not release my vehicle. That being said my friends car which too was towed happens to be Hispanic. The employee, Darwin said that because I made racist remarks he would not release my vehicle to me. I am now missing a day of work and have no transportation because of this individual. This liar is holding my car as collateral on a falsehood. I would never recommend this business due to the fact that the customer comes last, and the great, racist Darwin comes first. Shame... shame. I now can't go to work and my car is held hostage on the preface of a lie.
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June 2023 by Kennedy Linder
Place is very shady and I don’t know how it’s able to operate under California laws.. Car was towed at 11:30pm. I called and was informed it would be around $500 but if I wait until later in the day I can save upwards to $100.. I arrive after 12pm and they still tacked on $100 because now they said after 12pm is considered the next day.. These people are frauds and hide their faces behind a screen door just like a shady business..
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June 2023 by Peter B.
Veryyy Expensive... we paid 475. They claimed the car like not even 12 hours after they towed it but they charged 2 days of storage??? bruh. Overpriced fks.
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May 2023 by Darren Hernandez
I'm sorry fellas. I thought it was replying to a different tow company. Sorry for the mix-up. And this wasn't a tow home situation this was a pickup situation. LOL! Again, sorry about that. You guys probably do an outstanding job.?You guy's have a great day.
