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March 2025 by K Richmond
The door still isn’t working. Couldn’t use ATM.
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February 2025 by Art
Charged my savings account $4.95 February 18th, 2025 for fees which is unheard of, charged my checking account $4.95 on February 21 between 7 pm and 11:59 pm for a secured banking account to which this branch started charging me in January 2025. Tried explaining to the Asian Bank Teller that I had 2 accounts, checking and savings, she said I only had 1 account when I produced my phone to her showing the Chase banking app, she was confused... This Chase branch location sucks and are rip off artists
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February 2025 by Anthony Gomez
Giving them three stars because the location is nice during the week, but on the weekends the entire place, or at least their ATM lobby is fully closed.
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December 2024 by Christopher Garrett
Front door won't open with Chase bank card after hours. So not possible to use ATM.
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November 2024 by Summer Guilford
They might as well close this branch, the hours are terrible. You can't even use an ATM on the weekends.
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June 2024 by B Zen
Their door doesn't work and hasn't for a while, and they still haven't fixed it. Fix your damn door!
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June 2024 by B erto
Their door doesn't work and hasn't for a while, and they still haven't fixed it. Fix your damn door!
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September 2023 by Carl R “LBCSEA53” Barbee
They charged me $10 to cash a check that was drawn on their bank. Banks and their fees!
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August 2023 by Paul L.
I live by three Chase Bank branches within 1.5 miles of proximity. One branch up north is the darkest branch I've ever been to hence a one-star review. That location reminds me of a Venus fly trap just waiting to lure people into using the ATM in the evening and getting robbed in darkness. Another site is the farthest from home. However, they have working ATMs in the evening, with minimal street parking where I need to park in the red and quickly do my transactions before the police notice an illegally parked car. The third Chase Bank branch is for this review and the closest from my home. They have three ATMs. Depending on their closing hours, a security guard stands in the lobby. After 8 pm, the branch becomes an issue. The Chase card entry stops working and prevents anyone from entering the lobby. In this situation, I am not at an advantage to visit other Chase branches. Such moments like this infuriates me, and why I have an account with them for this inconvenience.
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August 2023 by Tatiana Romero
I was supposed to make an appointment and when I came, terrible service, you have to beg to be attended to and in the end they don't resolve anything.
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December 2022 by King Ayala
ATM always down don’t even go here at night
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July 2022 by Leiouvie Ancheta
Caroline helped me a lot. I was so comfortable talking with her and she was able to assist me very clear. It's my first time to get a credit card and I do really appreciate how dedicated and professional she is.
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July 2022 by Jamie K.
Victor was super patient and helpful when I came in today! I ordered my first credit card and I had questions about why it didnt arrive and general use practices. He reordered the card for me and helped me feel comfortable using my card and paying for the balance. Very happy I stopped in!
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June 2022 by Janice T.
Was extremely nervous about opening up my first bank account, I had Caroline's help and she was so informative and very kind! I instantly felt welcomed.
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May 2022 by Rob N.
Bank is good but security guard was clipping his finger nails at the front door. Not only unprofessional and gross but unsafe for customers.
