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January 2024 by Amani R.
Tang - wow amazing customer service. Came in with a banking issue and it was resolved immediately. She even called me back with follow up advice and to ensure everything went smoothly. 100/100.
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January 2024 by Wicked Ways Beats and Productions
This bank is trash. They haven't been able to cash my work check the day of so I've had to deposit it Friday to get it Sat. Just deposited it yesterday and come to get my money Sat morning and they only wanna give me $100. Saying it's because there's a holiday Monday I can't get my money till Tuesday. Same work check I've been depositing. So now I don't get my check till after Christmas. Thanks allot for holding "my" money! Never had this issue with Wells Fargo. They could of at least gave me half my check. I'll be closing out my account. What good is ah bank that can't cash a $1200 check? Bunk ?️
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December 2023 by by AirbnbAssistantCOM (LogoQRCode.com)
Worst location ever. For both Chase Customers and EV charging. Not enough parking for both and Chase G customers don't care the will block every single charging station:-( Update. this place really needs a security guard outside Like 3rd world C :( It just attracts bad people. Drivers run you over or do whatever the want, this guy had to block handicapped place ....
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November 2023 by Deborah J.
Excellent customer service. In a perfect location , easy to access. Employees were pleasant and very helpful.
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July 2023 by W. Pierre
Was able to come in for a money order. I was helped quickly and was able to go about my way.
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July 2023 by Mr. Zilth
This branch has not fixed there after hours door for access to the ATM. The ATM out side is over used on the weekends and unable to dispense cash or receive deposits. Drive up ATM is also a hit and miss also? WEEKEND ATM SERVICES SUCKS!
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June 2023 by Lauri R.
Bank Representative Tang, is amazing. She always greets everyone with a smile, is so friendly and professional. Tang makes it a pleasure to come into this location, and she always asks if there is any other banking needs that I need done while I am there. Thank you Tang.
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March 2023 by Edy Rod
Great staff very friendly, charging station for ev. Lot is small tho . Good thing it has a drive thru.
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February 2023 by Josh M
Tang was the banker who helped me. I had an issue from 2017 and she went above and beyond for me calling chase to get everything corrected. I was provided incorrect information from the Lake Elsinore branch but Tang went above and beyond and got everything fixed. She deserves a raise honestly or a promotion. Great employee who really likes her job.
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January 2023 by Josh M.
Tang was the banker who helped me. I had an issue from 2017 and she went above and beyond for me calling chase to get everything corrected. I was provided incorrect information from the Lake Elsinore branch but Tang went above and beyond and got everything fixed. She deserves a raise honestly or a promotion. Great employee who really likes her job.
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December 2022 by Angel H.
Please clean your ATMs here. I'm always grossed out using them. The ATMs indoors are fine just the drive up & walk up ATMs bother me.
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December 2022 by Joel Michael Marfil
This site says this branch has a drive thru window open till 4pm on Saturdays. I didn't find a teller window. When I expand the business hours in this Google search, I see the branch is open till 2pm. That is misleading at 1st glance. The drive up was an ATM. I used this ATM after so called hours. Google and Chase, you should look into this confusion.
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December 2022 by Lupe Roxanna
The 24 hour indoor atm doesn’t work. The door remains locked whether you insert your card or tap it.
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November 2022 by Jeff Schoby
2 ATM were not able to accept a cash deposit, will try again later.
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October 2022 by Lucy “Honey” Sarabia
There’s always something wrong with the atms. I keep coming back thinking they will work and they don’t. The ones outside don’t work and the drive thru never accepts my cash it always gives it back. It’s such a waste of time coming here. Once I find another location I’m never coming back it’s so annoying.
