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January 2024 by Amani R.
Tang - wow amazing customer service. Came in with a banking issue and it was resolved immediately. She even called me back with follow up advice and to ensure everything went smoothly. 100/100.
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November 2023 by Deborah J.
Excellent customer service. In a perfect location , easy to access. Employees were pleasant and very helpful.
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June 2023 by Lauri R.
Bank Representative Tang, is amazing. She always greets everyone with a smile, is so friendly and professional. Tang makes it a pleasure to come into this location, and she always asks if there is any other banking needs that I need done while I am there. Thank you Tang.
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January 2023 by Josh M.
Tang was the banker who helped me. I had an issue from 2017 and she went above and beyond for me calling chase to get everything corrected. I was provided incorrect information from the Lake Elsinore branch but Tang went above and beyond and got everything fixed. She deserves a raise honestly or a promotion. Great employee who really likes her job.
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December 2022 by Angel H.
Please clean your ATMs here. I'm always grossed out using them. The ATMs indoors are fine just the drive up & walk up ATMs bother me.
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July 2022 by Camille G.
this chase bank sucks so bad , they usually only have two atms open which is the drive thru one and the one u can walk up to. the one u can walk up to is usually always broken which is so frustrating if you need to pull cash out really quickly. so then you have to go to the drive thru which is almost always really long and takes about 10-15 mins before u get to the actual atm. chase u r so embarrassing , get it together girl
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June 2022 by Jared B.
Posted hours say six, but this branch closes at 4 apparently. The lock on the lobby doesn't work so the single outdoor atm is the only one available along with the drive-up atm.
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February 2022 by Isabel A.
Location is very unprofessional and they never answer their phones. Terrible customer service.