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July 2023 by Fred F.
If I could give a negative five star I would Citi bank it's supposed to be a legit institution that can be trusted and helps it's customers but all they are is greedy bankers who don't care about the average person. After banking so many years with them and being a loyal customer and doing everything correctly they just send me a letter saying your account has been terminated no reason no explanation just we don't want you any more you have one month to close your account and finalize your transactions. This is the treatment you will get if you are a customer of Citi bank. I tried to call them to find out why, what was the problem, sorry we can't help you and that's that. I go to my branch this branch and same thing I am sorry I don't know why but if they made a decision then sorry there is nothing we can do. That is the way you are treated!
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August 2022 by A D.
Rosa WALLACESuch a nice person. Very Helpful in our married name change. Great Conversation If we could we would give her 10 StarsThe DEEMINTER FAMILY
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July 2022 by Pete D.
Not this particular branch, but Citibank in general. Tried 4 times this morning to log into my account. Seems they TOOK a SECOND $2,000.00. payment about a week after I MADE a $2,000.00 payment. Can't log on, can 'chat', can't get any answers. Tried 4 tie to log on, enter ID and password, get to phone call/text message verification, click on the number I want message sent to, get message, return to website and have to log on AGAIN because "You have been logged off due to inactivity." I'm now wondering how many other people have my log on creds, and will I ever see my $2K again. Since I've retired I don't spend that much on this card in a year.
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September 2021 by Fred M.
At least they are consistent. Lack of follow up, lack of staff, lack in customer service. Sad.
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August 2021 by Alexander N.
It's SHITY Bank, not citibank. They closed my wife's account for no reason whatsoever and sent notice 7 days AFTER they closed the account. Good thing she cashed out the balance before they held her hard earned money hostage. Did same thing to me, pieces of **** held my money hostage for weeks. Stay away from this piece of crap bank, they only seek to take poor foreign students as clients so they can milk them with their ridiculous APR's. Moved all my business to Chase and SO HAPPY about it.
