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October 2024 by Charles Powell
Brent the business relationship manager at Citibank is amazing! Exceptional in every way. He has helped me with my business and personal accounts as well as with lines of credit and I can't say enough good stuff. He is unbelievably friendly, professional and extremely knowledgeable. Best business manager/banker ever!
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October 2024 by jose bravo
Bad service they don't cash the checks if you don't have a account
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September 2024 by Jan Bounds
This is a great branch and the employees are very nice and provide great customer service.
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March 2024 by Miguel Rodriguez
Walked in to get some change in quarters and they could not do it since I don't have an account with them. In what world does it make sense for banks not to be able to provide basic money services to anyone.
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July 2023 by Fred F.
If I could give a negative five star I would Citi bank it's supposed to be a legit institution that can be trusted and helps it's customers but all they are is greedy bankers who don't care about the average person. After banking so many years with them and being a loyal customer and doing everything correctly they just send me a letter saying your account has been terminated no reason no explanation just we don't want you any more you have one month to close your account and finalize your transactions. This is the treatment you will get if you are a customer of Citi bank. I tried to call them to find out why, what was the problem, sorry we can't help you and that's that. I go to my branch this branch and same thing I am sorry I don't know why but if they made a decision then sorry there is nothing we can do. That is the way you are treated!
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July 2023 by Andreas Marquis
Excellent service and good people. This is especially true for Rosa, she's very kind, professional, and funny. Helped me out a lot.
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November 2022 by vinnyh93
answer you phones people
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August 2022 by A D.
Rosa WALLACE Such a nice person. Very Helpful in our married name change. Great Conversation If we could we would give her 10 Stars The DEEMINTER FAMILY
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July 2022 by Pete D.
Not this particular branch, but Citibank in general. Tried 4 times this morning to log into my account. Seems they TOOK a SECOND $2,000.00. payment about a week after I MADE a $2,000.00 payment. Can't log on, can 'chat', can't get any answers. Tried 4 tie to log on, enter ID and password, get to phone call/text message verification, click on the number I want message sent to, get message, return to website and have to log on AGAIN because "You have been logged off due to inactivity." I'm now wondering how many other people have my log on creds, and will I ever see my $2K again. Since I've retired I don't spend that much on this card in a year.
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October 2021 by Gunna R.
So I walk in the building for my 130 appointment I was treated nicely by the greeters the behind the counter who directed me to Rosa Wallace who was a rude rep . She's an older woman and she may need more training she seen was rude rolling her eyes her neck and at the end I asked her was she done she didn't even give my my social and ID it was behind the glass I had to reach under the glass to get my social and ID which I feel like if she was done she could of just passed it back to me. Like I said all attitude put her in the back or give her some more training because that's very unprofessional and the number I asked her for she gave it to me off the card on her desk . It wasn't the number I asked for which was online services so I had to call 3 different number just to get to the correct person ! Very frustrating. Also ! She was the one I spoke with that made the appointment for me to come into the bank !
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September 2021 by Alfred Martinez
What bank opens at 10am??? Understaffed and they do not keep their commitments. Not a great experience.
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September 2021 by Fred M.
At least they are consistent. Lack of follow up, lack of staff, lack in customer service. Sad.
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September 2021 by Sophia Lee
I have been a customer with Citi, for many many years, they are always helpful when I have a question on my account.
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August 2021 by Alexander N.
It's SHITY Bank, not citibank. They closed my wife's account for no reason whatsoever and sent notice 7 days AFTER they closed the account. Good thing she cashed out the balance before they held her hard earned money hostage. Did same thing to me, pieces of **** held my money hostage for weeks. Stay away from this piece of crap bank, they only seek to take poor foreign students as clients so they can milk them with their ridiculous APR's. Moved all my business to Chase and SO HAPPY about it.
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August 2021 by Juan Sanchez
Horrible service from this bank and from Citibank the bank itself I got a check from my employee and I have to travel 10+ miles for not being an account holder! Very absurd, never banking with Citibank!
