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November 2023 by Karen A.
my husband took his black Lexus here years ago specifically told him not to use a machine on it and of course they put swirl marks all over the car,brand new Lexus.I tried to join their frequent wash program and they double billed me and refused to take the other one off. I told him I would dispute it online and they said fine do whatever you want but they wouldn't correct it. No, never going back
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November 2023 by Julio Mata
Got the spray wax treatment today worth $80 and this is the job they did. Left the inside so dirty and even found stains that were not there before. They also somehow managed to scratch up the paint and windows... not to mention they left streaks all over the place...Services: Vacuuming
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November 2023 by Shena L.
I drive miles to get my car washed here. I started my membership one year ago, it's a great value if you could get it washed more than twice a month. Sometimes it's busy but they do a pretty good job, even better when you get the extra detail package.
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November 2023 by Julio M.
Got the spray wax treatment today with $80 and this is the job they did. Left the inside so dirty and even found stains that were not there before. They also somehow managed to scratch up the paint and windows... not to mention they left streaks all over the place... l
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November 2023 by Alan Foster
Good work, acceptable time to finish. 3 star because the $5 extra charge for “oversized”. Tacoma short bed not lifted stock truck is not oversized.Services: Vacuuming
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November 2023 by Melissa W.
I only go to hand wash places. Yes a little more than I would like to spend but we are in Long Beach. I've gotten a wash. I've done the full detail on a few of my cars. I do keep coming back. The customer service has been good for me.
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October 2023 by Yadira Gallegos Zamora
This is my 2nd time coming here and they leave my car spotless every time! These guys are super nice, quick, and extremely efficient. Gotta remember to bring cash next time so I can give em a nice tip!
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September 2023 by Emily N.
For a $50 carwash I at least expected them to wipe the inside of my car down. Never going back.
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September 2023 by LaLa Brown
Recently went to have my car detailed with shampoo services. The service took about an hour. Very disappointed with ther services received, especially with the amount I was charged for the services. I expected my monies worth. But no, my car received a deplorable job, it still had dirt, smudges and the seats weren't clean. I had to ask one of the men to come over and clean my vehicle again! And he just wiped it with a rag. I was so upset! The following day, my car had a odorous smell coming from the interior and trunk! I've been calling there customer service line for the past few days, leaving voicemails and still have yet to receive a response!
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September 2023 by Drake Y.
My car came out covered in blue tape all over the place. Because they are claiming there was damage in all of those places. My truck is black and I have a college retirement year. There was zero damage in any of the places they put blue tape on. Why is there blue tape all over my truck? Talked to the manager and he seemed clueless and lost. Don't go to this place. They also raised all of their prices last month and it's ridiculous.
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August 2023 by Ashley Childress
Every time I go here I’m disappointed. They are definitely convenient and will get you out quick. But they lack attention to detail. I always have to clean my car again when I get home because it was very carelessly done. It looks like they just drag a rag over the car without really trying to clean it. Lots of dirty spots, foggy windows, and sometimes even dust!
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August 2023 by thad copeland
I used to love this place but they have gone waaaaaay down hill. Detailing work is probably still ok, but the car wash is treated like an a la carte experience. You want your doors wiped down, or just the door jam, you want your whole car vacuumed or just the floors. This is the distinction they make. In order to get a typical car wash- you have to pay for a full detail here. It’s ridiculous!If I could give zero starts - I would. Paid 31.99 + tax and tip and there was trash left in the car in the door. The seats were not wiped down or even vacuumed completely. I went back thinking mistake, or poor employee. Nope! He said that's not included. If you want the whole car vacuumed and wiped down you have to have it detailed for$95. Never again-horrible work and horrible customer service! Stay away!
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July 2023 by paul baddoo
Great base price. Service was very quick. Willing to try the premium service at some point. Customer service was really nice. ♥️?
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July 2023 by Daniel W.
My car was left out in the sun for almost 30 minutes. I told Carlos the asst. manager and he literally moved a towel onto the hood and walked away and started drying a car that just pulled up. I then told someone else and they began drying my car. I told Carlos how unprofessional that was and was told "someone is on it now so it's fine."Highly dissatisfied with such service. I gave three stars because Mariam gave me credit for a free wash upon returning.I truly hope for a better experience next time.
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June 2023 by Dennis C.
I live nearby so I decided to get a car wash here. I explained to the tenant that I was in a rush and he told me that the wait time was approximately forty minutes. I ended up waiting for an hour. I hadn't gotten a car wash in months and this spot really took care in making my car look and feel new again. Please note, for a good detail inside and a good exterior wash the price is about seventy dollars. Is it worth it? I would say so. Every spot in my interior was cleaned and the outside was well washed down to the rims. Of course, there are do it yourself spots all over Long beach but the attention to detail and overall cleanliness are why places like this exist. If you're looking to splurge on a car wash, I recommend this location. Tip generously as well.
