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January 2024 by Jeff L.
This was my first visit to this Vons location in Long Beach.It's pretty much in the only major supermarket in the downtown area of Long Beach. Parking is on the roof if you have a car but it also looked like a lot of people were walking in from the street so this is a great place to get groceries and lots of your daily use items. The store is decently sized and you're able to find a lot of things as a one stop shop.Make sure to sign up for loyalty club card so you can get discounts on items when they are on promotion. The supermarket itself is fairly big and there's a good variety of items throughout. Nothing out of the ordinary to report. Great market to come to so if you're ever in Downtown Long Beach this is where to go.
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December 2023 by Tita G.
I only go here if it is an absolute emergency, it's the worst. Funny coincidence, I've been cut off twice driving there and both times it was staff! I normally drive to Ralphs over 2 miles away.
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December 2023 by Alek H.
I think the flower department deserves most of the praise. Their attention to helping customers and quality of their arrangements is really outstanding. The bakery staff and quality and variety of products is weak. Produce staff have their earbuds in and it's tough to get their attention. Can't really complain about shady customers - it's our city and that's the neighborhood. Starbucks staff is great too.
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December 2023 by Matt D.
Love the store inside but the neglect outside gives the appearance that it's not well kept. I don't mean the homeless issue as that is endemic in the area, but the west side of the building (Atlantic Ave) needs some serious attention--the wall must have had vines at one time and the dead debris looks awful. It needs paint or at least a pressure hose spray and landscaping/or grass in front of the wall. Most all your neighbors have up-kept landscaping except Vons. I think most people would appreciate walking by a store that shows that they are a good corporate citizen.
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December 2023 by J G.
Good selection of produce , clean store , but I don't like the fact that dogs are allowed into the store , far too many ! , it's not hygienic ! I saw two customers wearing masks , yet they think it's ok to bring a dog into a food selling establishment! .
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November 2023 by Jose H.
Massive store with good deals on ice cream. Good spot to pick up items you forgot or are low on.
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November 2023 by Dan G.
This place is bad in so many ways. First prices are stupid expensive. Everytime I have been there I see someone stealing in plain sight. I even told a security guard and he did absolutely nothing. Fruit selection is worst than those bargain places. Plums were all old and bruised. The only reason I go here is when we need an ingredient because it's close. If I have to buy more than a couple things I go elsewhere. Lastly if you ride the elevator be sure to have some penicillin as it the dirtiest elevator I have ever seen. If the elevator is dirty I imagine the rest of the store is dirty. Time for an health dept inspection?
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November 2023 by Stingray.bear V.
Worst of the worst .DATE : 11/14/2023 at 857 pmAttempted to buy water refill primo:Me: walking towards 3 staff enjoying themselves namely :David ( bag associate ), Jeffrey ( maybe a manager ), and a not so fit lady - all hanging out by the counter me: "May I get assistance on how to get a refill , with empty bottle ( being my first time in this Vons )"" perhaps David can help, the shelves have no water bottles, all empty ?"They all start laughing ..Not so fit lady " I don't have any clue what youre asking for !?Another laughter from the 3 amazing employees - Jeffrey , David and not so fit lady.Jeffrey - " oh did you check if there's any bottle that is full ?"Me: " No, that's why , I asked for assistance "Not so fit lady " Then we are out "No assistance given by this management , staff despite a quiet , no line , in this Vons.Amazing training - i feel sorry for the young- David kid (bag associate )working around these non professional staff .David did not offer to help , despite a basic customer request , as the 2 staff - Jeffrey ( not so full hair ),and not so fit lady made no assertion to encourage the kid on basic customer care.They should close this interesting store.Such a disgrace for the finally developing DTLBAnd yes, I had to help myself get a case of bottled water , to HAVE THE MOST HELPFUL CASHIER IN THIS DOWNTOWN VONS( Atlantic and Broadway)- that cashier - was me aka " self " as see. In this receipt ,Goodnight !!!
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July 2023 by Brandy H.
The worst Starbucks in a grocery store I've been to. The wait wasn't bad but the older woman (she looked older than 40) who works there had an attitude when she asked for my order. I get it, it's hot and you only have one other person working but that doesn't mean to give out shitty attitudes towards a paying customer. I also bought 2 chocolate cake pops (they were warm and tasted disgusting) like they've been sitting out. I got a simple drink as well (pink drink no strawberries) it was also disgusting it was bitter and not sweet I GO TO Starbucks often so I know how it would normally taste. If I could give this place no stars I would. Save your time don't go to this place.
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June 2023 by Darina H.
We were traveling for a short vacation to Long Beach and we stayed at a hotel close by. This was the closest Grocery Supermarket to the hotel so this was our only option.The store front can be interesting, I did see a homeless man wrapped in his sleeping bag right at the entrance and there was a security guard at the front. They have all the essentials you need and many self-checkouts. There is a "Starbucks" in the store for coffee lovers, lots of fresh produce, dairy, meat and snacks. You need a "passcode" for the restrooms and every staff member here looked busy.I think 3/5 stars is appropriate.
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June 2023 by Rezi K.
The worst customer service experience you will ever have. The store manager, Jessica, is extremely rude and unprofessional. She could care less how she represents the store. I have shopped at Vons for many, many years, but this will be the last time I will go. She yells at you from across the store. At one point, she is even talking badly about one customer to others. No thank you! Last time me and my loved ones will ever go there.
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June 2023 by Michael D F.
Not only do they only have 3 checkers working when there are huge lines bending around the corner, The checkers that are working must have molasses in their blood. Slow as hell and no sense of urgency or pride in their job. I hate this store.
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April 2023 by Mac B.
this particular vons is only convenient for starbucks and a few pick me ups nasty lady working in liquor department with an attitude ..management standing around laughing not even concerned about an upset customer ..i stood in the liquor aisle , ringing the bell that nobody heard but asked me did i ring it so obviously it needs to be louder for floor staff to hear to acknowledge!! situation could have been handled better . i guess some staff are not morning ppl
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March 2023 by Kelly S.
Central DTLB location but honestly, I'd rather we had more variety on the subject. It's always pretty well stocked but often the front entrance on the street level is overrun with homeless. Parking on the top to shop is way for those in cars. Entry to the upper deck lot crosses over a well trafficked sidewalk. Staff is helpful. Security out front for reasons I've mentioned. Standard grocery chain food offerings.
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December 2022 by Irma Patricia B.
I stay part time in Long Beach off Atlantic and 3rd, literally steps away. We needed some groceries recently and I asked my daughter for directions on how to get to the closest grocery store. She's like, mom just walk down Atlantic to Broadway and vons is at the corner. You're kidding me? I walked there and arrived in 3 minutes, it's that close.It was a nighttime shopping trip, I was glad to see it opens late. The activity around the store itself was cool, a very nice vibe.Inside, staff was cordial and it was clean with a good selection. I was very happy I found this place even though it's not the normal grocery store I shop at, they did have some items that I normally don't see at my regular grocery store. Cherry scented pink grocery bags? That was an awesome find!!!Thank you!