-
January 2023 by Giselle J.
I've given this CVS three tries!! All three times Ethan the cashier has gave horrible customer service!!! Despite full!! I rather make a extra drive and take my money somewhere else!! He acts as if he's given us the items for free. He's always on his cellphone!!! If you don't like your job position, you should apply where you don't deal with customers.
-
September 2022 by Nicholas K.
I understand that CVS isn't the highest in regards to common needs, but the service at this location was above an beyond tonight. Jesse was super helpful, knowledgeable, and patient. The good looks, deep tenor, and award winning smile combined with the compliments and small talk pushed it to the nines. Thanks Jesse for making an average run into the quickie mart a delight.
-
July 2022 by Chris Y.
I have to give CVS a hat soft for doing really well at customer service, keeping their store very clean, and being as helpful as possible. The real genius and being a CVS employee isn't just checking people out but knowing where everything in the stories these stores offer such a Vasteree products where else can you go get gummy worms, a half case of Coca-Cola, hair coloring, and various items for personal hygiene? In addition to puzzles and toys? These people are straight up scientists when it comes to knowing where everything is located and the store is a golden example. It's in the cashier did a great job and made my life a lot easier and if you have employees like this? You're always going to have a lot of customers.
-
January 2022 by Loren V.
I love the drive thru pharmacy and you can even ask for other things through the drive thru and get things from there. It's very rare to have a drive thru pharmacy so I took advantage of that! They are nice too but sometimes are busy and can be a little much. Anyways they text me when my pharmacy prescription is ready to be picked up.
-
September 2021 by Nathan P.
The employees in the front of the store are actually very helpful and pleasant. I keep trying to edit the negative review I gave this CVS. It was meant for the CVS AT 36th and Atlantic. Now I'm ready to review YELP for making my edit so difficult.bbb
-
July 2021 by Carmen S.
They take no one's time into consideration. My Dr ordered my meds yesterday at 10 am it is now the next day 12 noon. "The order has not been started" its cough syrup !!!! No reason as to why... no concern from staff... this was the last time im sending my meds there. Rather drive and know it is being taken care of.
-
June 2021 by Jenet S.
As I sit here and write this review they are filling my moms last prescription. I have given them several opportunities to make things right. 1st problem lack of notification: If they do not have inventory or for some reason cannot fill a prescription they need to tell the customer, not make them wait in wonder. 2nd problem lack of inventory: The doctor sent in a prescription on Wednesday for steroids that my mom was suppose to take before her Chemotherapy session on Friday and we did not get them until Saturday!! Big Fail!! 3rd problem lack of knowledge Me: what refills do we have available? Pharm tech: I do not know how to say it, do you want me to spell it. Me: okay what is it for? Pharm tech: uhmmmm I'm not sure. Me: well okay then, I'll find out when I pick up. This is not an isolated incident. It seems like all of their pharm techs can use a bit a bit more knowledge. 4th Problem: They are rude!! I have not encountered rudeness until this morning, but I am adding this in because it was the manager who was rude!! I understand dealing with the public is hard, but I was asking a simple question and she did not communicate her dilemma properly which caused the malfunction in her customer service and our conversation. This CVS needs to get it together!
-
April 2021 by Stacie C.
All I am going to say is shame on you CVS...I decided not to blast the employee but if your own management is rude because the fear of being reprimanded by their management then it just my be a systemic matter and we all have bad days ... I am going to give the employee the benefit of the doubt and afford grace and mercy as my heavenly Father affords me! But I will be ending my monthly membership as well as my business with CVS.
-
October 2020 by Gloria G.
The employees of this location is friendly, however their pride of the location is lacking. Trash is constantly on the ground and by the dumpster. People fixing their vehicle and walls are tagged. The scrubs and tress are unkept. The neighborhood is keeping their houses up, why is a big company like CVS don't care what it looks like. They are attracting the people to this location. Managers should take pride and learn how to manage their locations
-
September 2020 by Jocelyn B.
Horrible CVS that doesn't seem to understand teaching employees proper customer service. Employee was making a big deal because my daughter is not wearing a mask when children UNDER 2 are not to required to wear a mask according to CDC. If an employee is trying to enforce rules fine but maybe think about delivering it in a different tone and making sure she knows the guidelines.
-
May 2020 by Tiphany M.
IF I WAS ABLE TO GIVE 0 STARS I 1000% would. MANAGEMENT IS TERRIBLE. I was able to go to the CVS on Atlantic & 60th street to look for Lysol & I finally seen some as I was walking to grab them a store employee grabbed all the ones that were left sitting there and put them behind the counter to save for someone. I couldn't believe what was happening a couple of people were upset and we couldn't do anything about it. This is ridiculous
-
April 2020 by Prince C.
This is by far the worst CVS Pharmacy... horrible customer service very inconsistent. In addition to that the Guard is just hanging out on his cell phone by the register not really paying any attention to anything but his Mobile device. Parking lot is full of trash/furniture it's really disappointing that no one is upper management is taking ownership with the appearance at this store. I understand this location is in a (Rural Area) but something has to change fast. Most of the time I hate to give bad reviews but this location is an embarrassment and the service is horrible.
-
April 2020 by Courtney P.
Pretty convinced this is the world's worst CVS. About two weeks ago, I dropped off a prescription and the pharmacy technician told me it would be about a four hour wait. Not a problem, things are crazy, I get it. They have a sign in their windows, saying due to COVID-19, the store hours are modified, from 9am-9pm. At 8:45pm, I get my text letting me know that my prescription is ready for pick up. I really needed it, so I get myself together and drive to get it, only to discover the window is closed along with the store. Mind you, I have pneumonia and didn't need to be out. Flash forward to the next morning, store hours say they're open at 9am. I head over, and guess what? The pharmacy is CLOSED. I go inside, and ask what the issue is, and let them know their sign is misleading. The cashier didn't care and told me they open at 10am because it's Saturday. Go home and ANOTHER HOUR PASSES by, and I head back. I finally see someone, and when I brought up my frustration about their sign, it fell on deaf ears. Flash to a couple days ago. Now my husband is sick, and we need to get a few household supplies. I know these are in demand, and I have expectations knowing it might be hard to find supplies. On Monday, I asked when they would be getting Lysol and TP. Told me Wednesday morning they would be getting a shipment in. I head over, and walk to the aisle. Nothing on the shelves. I ask the cashier, when the items will be out. She said not until this (Wednesday) evening. Fine. I return. Nothing. I ask AGAIN, and she said to come back Thursday morning. We come by AGAIN...! Only to discover they're out, and they had a BUY ONE GET ONE 50% off for these items! Why would you do that in times like this? People can't get one can of Lysol, so you'll allow others to get multiple? CVS has lost my business, and my respect. Nothing but plain corporate greed and a horribly managed store.
-
March 2020 by Thegee G.
I am disappointed but I am also angry at myself. I lost my temper with what appeared to be the manager at this CVS, her name is Lavenya. After reading all the available reviews for this Cvs, I realized no one is monitoring this yelp site. It has poor ratings and this is sad. During this COVID 19 time, it is an essential service One of the functions of yelp is to let the public know how well or how bad a restaurant, retail store, product is for the public. I will not get into why I lost my temper with Lavenya however a young store clerk did help me. His name is Darnell and he was a perfect gentleman. His parents must have raised him right! This is an anxious time for everyone. Some of us are held at a higher duty to serve our clients. This manager was negligent and rather than do the right thing and ask her kindly for what I needed, I was angry and rude to her as well. I am asking for your forgiveness. I am a God-fearing woman and I should have been kinder to her. Please remember we count on your services.
-
December 2019 by Milena C.
Unfortunately I had 2 bad experiences there, the first one was to fill a medication drop it off and waited for the text message days passed and nothing after about 2 week's decided to stop by and see why it was taking so long and they told me they don't carry that medication! No one called me to even tell me! When I requested my written prescription back they told me they no longer had it! Had to contact my doctor and got it filled elsewhere within a couple of days. After the first incident I was hesitant to get any more Rxs filled but decided to give it one more try, I went in the drive through because I was very ill from the flu and it was cold at night, I was in the drive thru for 40 mins! Kept ringing the bell and the employees at the pharmacy kept passing me and wouldn't even acknowledge me! I was too sick to go inside or else I would've! Finally someone helped me and I was on my way after 40 mins, he said the registers were down and that's why there was a delay, I don't mind waiting but don't pass me constantly and don't acknowledge the customers. This location is terrible!