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March 2023 by Arthur T.
Our customer service representative April was extremely helpful with my father's questions and service request. Information was clear and sorted properly. We actually had to make another visit within minutes of leaving and, with her help we got everything we needed to accomplish for that trip. I do not bank here but would consider it if I were ever in a need to do so.
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November 2022 by B T
Great bunch of people, working to meet your business needsGreat location and parkingATM and teller service as well
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June 2021 by H s
Worst customer service .
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April 2019 by Mish S.
Best Comerica branch in all of LB! Huge shout out to Faviola!! Talk about consistent excellent customer service! She has the best followup service ever, makes sure to complete tasks we had 2 different issues and she addressed them knowledgeably and acurately. She is so sweet and professional and I love that we get to deal with her because she doesn't let us down. We feel so valued as clients at Comerica and continue to be happy customers :) we will never return to US bank or Cap one lol! Original review **************** Miguel is wonderful. The most efficient and painless experience opening a bank account. He had us in and out within 10 mins, other major banks take 30mins to 1 hr to open up accounts. No hiccups so far. Online banking was a little old school and their debit cards took a week to arrive for security but it was all good. We came in due to our Capital one accounts not being reliable as it was online banking with no physical locations and we always end up needing cashiers checks etc. Anyway glad we came to Comerica. He was so professional and I TRULY appreciate that he doesn't waste client's time and energy with small talk. It was a very simple and professional process, he laid everything out and so far everything has been great. Also, ample parking in free lot. Easy to spot Comerica from a mile away. Everyone was friendly and helpful. Best Comerica location in LB.
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November 2018 by Paige K.
Faviola, Ruth, and Steven are all super helpful, nice and knowledgeable. Very professional and they get you in and out quickly. I work in the same building as the bank and we do a lot of business with them; as life goes, sometimes there are mistakes on my end and they are always super helpful, friendly, and hasty to fix the issue that I caused. It's also a very small and personal bank, they remember your name and greet you every time you come in. Added bonus, they have lollipops and if you're really nice, they might let you take two. Or maybe that's just because they really like me. Either way, the entire staff is amazing and I highly recommend this bank and in particular this branch...except to my enemies; in that case, I recommend that they go to a different bank that has long lines and unhappy bank tellers :)
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November 2018 by Carl Sanders
Absolutely horrible to deal with, My Company has been with them for almost 5 years, perfect record, they put hold on checks over 5000 for 10 business days. Any small business should not go to Comerica.
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November 2018 by Danny S.
Adalita and her team at this location have always gone above and beyond to service my needs with regards to my small business banking needs. I greatly appreciate all of their help and I'm always greeted with a smile. Thank you thank you for all your help.
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March 2018 by Nikita N.
What a wonderful experience people who work there is really polite and helpful. Really appreciate all your help with my account will definitely recommend to all my friends and family.
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March 2018 by Alexei S.
This is one of the Best bank to go in Long Beach! Very clean and very friendly stuff. Miguel Bravo is one of the best assistant manager I have ever met, he is always super friendly and helpful. They have a big parking lot that is very convenient on a busy days.
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July 2017 by Marine Fire
Absolutely love the staff at this location. Always helpful. The level of customer service is one I have been wanting for some time now. They make business banking so easy . Thanks guys!
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March 2017 by Irene N.
We've have used this bank and this branch in particular for 21 years. The staff turnover is very low and changes are usually because staff being transferred to another branch and that say a lot for any company in this day and age. Most importantly of all Adalita has been the manager for the whole time since we've banked there so we're have someone who knows our banking history which is extremely helpful if you need something out of the ordinary. The staff are always friendly and helpful. Banking has changed so much nowadays and they used to cater primarily to businesses but they now also cater to individuals. Adalita often pops into our business just to say hi and see how our business is doing which is unheard of. For convenience I also use the branch on the corner of Second and PCH and they're also welcoming and friendly. I can ramble on forever, bottom line is they are a great bank and your not just an account number.
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July 2016 by Sean Morris
Great bank, nice people. Helpful and friendly.
