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December 2025 by Orville Cole
I recently switched to HaulPay from a unnamed 3-letter factoring company, and it has been an absolute breath of fresh air. The rates at HaulPay are noticeably lower, and best of all, there are no hidden fees—everything is straightforward and transparent. They pay on the same day, never hold your money, and honestly, working with them feels like dealing with genuinely nice people who understand the trucking business.
They also have a really cool feature where I can opt non-factored invoices; for a small charge, HaulPay will invoice my customers on my behalf and pay me once the money is collected (no factoring fee is collected). This is pretty much a accounts receivable at your service option.
The truth is you can use any service but please dont use any of the top 3 companies with 3 letter abbreviation in the name. Run for the hills. Contact the team at HaulPay... you will not regret it.
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October 2025 by United Fleet
A reliable partner with consistently fast response times.
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June 2025 by Gary Singh
We tried to open an account with Haulpay and submitted all the required documents. After nearly a week of no updates and poor communication, they suddenly refused to work with us without any explanation. Wasted time and a frustrating experience. Not recommended if you're looking for a responsive and professional team.
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June 2025 by Amanda Harris
DO NOT FACTOR WITH THIS COMPANY!!!
They’ve delayed payments, failed to process loads submitted for months, and intentionally delayed the buyout process for my company. YOU better keep track of the loads you submitted to them bc if you don’t follow up you may never see the payment.
I’ve waited a month for them to generate a buyout agreement and receive a Letter of Release (LOR). For weeks their representatives stated that the LOR is in the system, they didn’t know why it hasn’t been sent and that we should expect it day of. Which never happened. They dragged this on intentionally to hurt my business and caused stress. There had been over 10 requests by email on separate occasions that don’t include calls. This is completely unacceptable!!!! Factor somewhere else!
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April 2025 by Gustavo Montoya
I have nothing to say but good things about these guys. They have been very efficient in helping me through all of my questions and had things resolved in a matter of minutes. The system is very user friendly and if for some reason you have an issue the support team is ready to go. I would definitely recommend their services, as they can sometimes get you funds same day if all the paperwork and customer is set up correctly.
Special thanks to Stephanie who has been more than patient answering all of my questions and getting things resolved in a very efficient manner.
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April 2025 by Rich Krul
Fantastic team and partner, and the platform continues to be improved. Steve and his team helped us navigate some difficult times with a previous provider and have been extremely helpful and responsive at all times. I definitely recommend them to anyone looking for a solution.
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February 2025 by Andrew Clark
I own my own freight brokerage in North Carolina, and HaulPay is fantastic! Their rates are excellent, service is the same. Perhaps the best thing about HaulPay is that when starting a new brokerage, the most difficult thing is convincing carriers to work with you. HaulPay got me a credit score and days to pay listed on DAT in 7 months. Other factoring companies do not report directly to Ansonia, and take years to accumulate that. I now no longer have to fight with carriers or factoring companies to work with my company!
Thank you so much to Steve and the HaulPay team for everything they do!
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December 2024 by Angela Irby
Most user friendly system and support team to work with. They respond to questions in 5-10 min or less. Always happy to help and my customers and carriers alike are well pleased. Best choice I made for my invoicing and factoring, sure did simplify my work load so I can be more productive.
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June 2024 by Michael DeLong
HaulPay is an excellent choice for brokers at all levels, from new to established. Their rates are unmatched in the industry, but their pricing structure can be a bit overwhelming at first. It takes some time to fully understand their unique approach, but once you do, you'll realize that their pricing is truly unbeatable for brokers.
As a new broker, HaulPay helped us build our credit and establish trust with carriers and other factoring companies. Thanks to their services (and some other strategies), our brokerage went from no credit to a 100 score at Ansonia and a 15 DTP rating.
Their offshore phone support could be improved by empowering the call center agents with better training and more authority to accomplish certain tasks. As it stands, these agents act more like an answering service, which we find very disappointing. That said, we've had much more success with the help of a few of their US-based team members via email and call-back. They are usually able resolve issues within a day or two. This responsiveness offsets the less than ideal phone support experience, for now.
The QuoteFactory integration and weekly networking events are a fantastic bonus, too! (Pro Tip for the weekly networking events: You'll get as much as you give. Ask questions, contribute. You'll be surprised how much you learn.)
If you're a new broker, I highly recommend giving HaulPay a try. Just be prepared for a bit of a learning curve to fully understand their pricing structure and, for now, when you have issues, I suggest trying to obtain help with their US-based team.
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June 2024 by Moises Rivera
I have nothing but good things to say about Jose! He is prompt with everything our company has asked of him. He goes above and beyond what we ever expected from him and the team! Jose makes sure to direct me in any direction that he himself can not assist me at any point at anytime. We are extremely happy with all of Haulpay! Thank you!
Sincerely,
Owner: Moises Rivera Jr
River with an a llc
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May 2024 by Rory & Mary Berg
I’ve used HaulPay from day 1 when I started my business and they’ve been phenomenal!!! Fantastic company to work with every step of the way from start to finish!! Great people to partner with!! Love everything about them, no issues or disappointments at all!! I highly recommend them to everyone!!
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May 2024 by Candyce Kent
Using haulpay has been a great experience! They are so accessible and easy to use! Jose is awesome! Love that guy!
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May 2024 by Jose Ortiz
Very good factory
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May 2024 by justin young
Since I started with Haulpay it's been nothing but good I submit my bills and im paid out same day if not next day bills are processed quickly and if there's every any issues Jeff is my guy always gets everything straightened out haul pay highly recommended
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May 2024 by Support Team
Inefficient and frustrating: 70% of the brokers they work with don't respond for days to them ??.
The verification process is cumbersome and often results in short payments.
If you decide to work with them, be prepared to wait 48-72 hours to receive complete payment.
Would not recommend it.
