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September 2022 by Cody A.
Be very cautious letting Cooper do your accounting. I went to him for my business and personal for three years and I now have over $1000 in fines because he did not do it correctly and did not fix his mistakes after I sent him the letters from the IRS and gave him over five opportunities to fix the issues. They are totally careless when it comes to you and your business *** DON'T MAKE THE SAME MISTAKE I DID AND TRUST THEM TO DO THE RIGHT THING***
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April 2022 by Alberto L.
Save your time, energy, and money! I did my 2021 business tax return and personal tax return and now I have the IRS sending me documents stating there has been filing errors. I've tried calling, left messages, send emails, spoken to front desk and Maria and no one could help me. Maria said she would text Maricela( who did my taxes under the presence of Cooper himself) and add me to the conversation and she didn't keep her word. A text takes less than two minutes to compose and send. Customer service is key to any business and it's clear that at Coopera Accounting Services you will not get any. I'll keep y'all posted on how this goes and if this situation gets mediated amicably and reasonably!
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April 2022 by Christine T.
I came to Cooper in 2019 for help with my taxes. He convinced me to pay him $800 to establish a business. As I was going to open a business checking account, I discovered that he, had not ever opened my business. This meant that the business and personal taxes I paid and trusted him to do correctly, were fraudulent. It's 2022 and I can reestablish my business, but can only go back 2 years. This means that I will have to file personal taxes as an independent contractor and will mean I owe tens of thousands to the irs. Now he is gas lighting me and stating that k told him just to open the business because I couldn't afford it. Thing is, I have a receipt which clearly says I paid $800 to have the business established. Cooper has decided to refund some of my money. He sent an urgent overnight package with a check for $2600.00. I took that check directly to the bank and they wouldn't cash it because there wasn't enough funds in the account. I called his office and his secretary told me they just needed to verify the check and argued with me for 5 minutes. She finally put Cooper on the phone and he told me that the funds are not yet available. This guy is pathetic. He's a crook and a terrible business man. What kind of accountant writes a bad check for his accounting business? What kind of accountant doesn't have $2,600 in the bank. At this point, I can't tell if it's fraud or incompetence, but he will lose his license over this.
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April 2022 by King Chigozie
Mrs Taisha Carson is a very professional and extremely hard working Forex manager. She puts her clients needs as #1, she is very responsive and gives expert advice throughout the trading process. I have invested and also made multiple withdrawal with Mrs Taisha Carson and would highly recommend her as the best forex manager on the block do yourself well and contact her. Email:
[email protected] Whatsapp: +1 (910) 502-3651
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June 2020 by Marie R.
I will be dealing with problems for years after filing here last year. Coop convinced me to switch from a 1099 into an "s Corp". He explained that as an s Corp I do not need to pay self employment taxes and will have more write offs. He also convinced me to retroactively refile for 3 years since my last accountant allegedly messed up my 1099. I paid him 6k and was supposed to get 12k back. I got 12k back but when I looked at my paperwork later (which wasn't what he showed me before filing) I saw I got that money back because he just added random write offs in there that I do not have receipts for at all. I also got that money back because now I don't pay into social security, which he did not tell me would happen. When I asked him about it he just told me I shouldn't trust the gov with my money and I should invest it myself. So yeah I basically paid 6k to take out my social security and refile fraudulent taxes. A few months later I got a penalty notice for 5k and after emailing and calling him for about 2 weeks with no response I called the IRS myself because the penalty due date was one day away. They said none of my paperwork checks out. He actually never even made me an s Corp, I was a general partnership and I'm still getting credit card offers with his name and my business on it! The IRS waived the fee and just told me to fix it immediately and when I reached out again asking him what happened I got childish defensive responses telling me I should have never called the IRS because now I've made a mess of his work. I went to a new tax person this year and she said it's so bad I should sue. I just had to get off the phone with the IRS again because my 2019 taxes (not done by coop) aren't being accepted and it turns out it's because He never sent in the form he had me sign to "fix things" that switched me to an s cop. I'm past the deadline to do that now since my taxes have taken so long to sort out this year so yeah, I'm upset. I'll be anxiously awaiting an audit for a long time to come and I've set aside that stupid 6k I got back because I know I'll be in trouble laterI really don't want a response to this Coop, because I know you will take zero accountability for this. I'm just writing this because I went to you hoping these few bad reviews weren't true and I trusted my friends referral.
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February 2020 by Rohit K.
Copper's have some amazing group of people. They listen to you and they have the solution. This is my 2nd time doing taxes with them and I'm very happy and satisfied. The whole process was very quick. I highly recommend their service to anyone looking to get their taxes done.
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June 2019 by Tawny K.
So we used Cooper last year, had no issues except having to refile paper after being rejected through efiling. Still, no real issues. I rated Cooper 5 stars. This year we returned to Cooper. Same thing happened. My husband's tax return got rejected through efile and therefore after a few weeks we had to submit a paper version, possible 6 weeks to recieve a refund. Well 6 weeks passed and we didnt recieve anything so we contacted Coop and was told to come into the office to contact IRS, so we did with a staff member. Turns out whoever prepared our tax the second time around sent in a blank form meaning IRS didnt get anything. Okay, so now a little irriated, we were relying on the money, we had to then go back in to AMEND. Cooper did refund us what he charged us for it, however, because of the Amendment, it takes 3 weeks for the IRS to recieve it and just finding out right now that it could take up to 16 weeks to fully process the Amended Taxes, which means, we originally filed in March.. we wont be seeing any money until maybe September?!?! Really upsetting. My husband took a medical leave thinking this money would be cushion until he returned to work, was hoping to plan family vacations with it, but it doesnt look that way now. So we got essentially screwed due to their mistake so we are really upset. Coop and staff are nice and friendly thus the 2 star, but unfortunately this one error has an impactful consequence on our family finances and we are very unhappy clients.
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March 2019 by Aly B.
Cooper's Accounting Services did a great job preparing my personal taxes this year. I booked an appointment and within the same week they were about to see me. Cooper is definitely very knowledgeable and informative with tax tips and also has a good personality filled with funny jokes. Linda helped prepare my taxes this year and I couldn't be more please with her help and professionalism. I would highly recommend making an appointment to do your taxes here this year if you are looking for a new CPA like I was.
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February 2019 by Shelly P.
i went to a doctor appointment nearby, so i searched for nearby business to do mu taxes. this was the only place i called based on the reviews. when i arrived (30 minutes late), i was immediately greeted by coop! the man, the myth, the legend! he asked me a few question then guided me to val (the accountant who quickly filed my taxes). val was precise, warm, and laughed at my jokes. she answered all my questions but what i liked most is how quickly she got me in and out. i got a refund this year! woohoo. thank you coop and the wolf pack! you guys have to come here! it is more affordable than h&r block and mom and pop tax services for average joes with w-2s.
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February 2019 by Keyva C.
I have been patronizing Cooper's Accounting Service since I was a senior in high school. Now as a woman on the brink of 30 I still from across the county (I am in Pittsburgh now) yearly have my taxes prepared with Cooper's accounting. The founder Mr. Cooper did my mother and my grandmother's taxes and has always done the highest quality of work. The tax prepares at CAS are dedicated to their customers and have never failed to be transparent in the process. This quality of service is what has drawn me to using CAS the last 10 plus years and is what will continue my loyalty to them. In my early days of visiting Mr. Cooper, I remember he to me he had clients that made tens of thousands a month and clients that barely made anything, but he was dedicated to treating everyone equally and ensuring the best outcome for each individual. He probably doesn't remember that, but I do, and it is what I kept me with CAS.
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January 2019 by Cynthia C.
Cooper and assistants are great ! They helped me with the mess my previous accounting did . he amended my tax returns and saved us a lot of money ! any letter I get from IRS they take care of! stress free knowing I can count on them to take care of it !
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September 2018 by sofia b.
Great service! Cooper and staff were helpful, friendly and professional. I found Cooper's Accounting Services through Yelp and was a little weary since I've been using one of the online do it yourself tax services for years. I am very happy and satisfied I took a chance and booked an appointment. Would highly recommend!!
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May 2018 by Mikaela B.
I'm pleased with the services provided but most importantly, the concern and attention given to a challenging situation we encountered. Thanks, Coop and Valerie!!
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May 2018 by Anthony R.
Solid and attentive team. Happy with how they think and operate. Helpful in resolving a semi-complex initial case in a last minute scenario.
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April 2018 by Brian G.
This is the 2nd straight year that my wife and I have done our taxes with this very fine company in Long Beach. We both had some anxiety about taxes as we had recently purchased a house. Steven Cooper and his very helpful and knowledgeable staff really took us under their wing, made us feel at home and were professional in every way - explaining complex tax laws in a way we could understand. Mr. Cooper also guided me personally through the nuances of what it takes to have a business on the side. We could not be happy enough with the exquisite attention to tax detail, all the time displaying a real down to earth touch simultaneously. Take your tax business here right now, you will not be disappointed! Highly recommended, and did I mention they were really good people too? :)
