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September 2024 by Christina Fletcher
Have been going to this place for years now, they are reliable, friendly and have great pricing. Easy to work with, very nice people!
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June 2024 by MW
Great service
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May 2024 by Hanna Schermerhorn
First time I came in and the owner was very nice and quickly helped me out!
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February 2024 by Emily S.
I had one of the most terrible experiences at this shop thanks to the man behind the counter. I went in there asking if they could make a card out of a digital document I made, and was told said yes they could do that. To make a long story short, the man at the counter would not listen to me. I made it very clear from the beginning that I wanted it printed on high quality, thick glossy paper-just like a card. It wasn't until after he started printing several different trial and error printouts that he said "we don't have the material to make a card like that". Why didn't he just say that when I asked when I first came in the shop to begin with, instead of printing it on every other type of paper aside from what I asked? I would have went somewhere else. Anyways, once I realized I was going to have to make due with what they had, I was anxious to get out of there because he made it very clear that I was not welcomed in the shop because he had another project he was working on. As if printing one page for a card was too much work. Once I got the print, I quickly grabbed it and left. Once I got home, I realized he printed it upside down, therefore making the card unusable when folded. I wrote a polite email explaining the issue and let him know what time I would show up the following day to pick up the correct card. I showed up the next day, today, and before I was even able to get a word out he interrupted me and CHUCKED the print out at me like a frisbee, and raised his voice at me saying "You should have told me yesterday!" Not any apologies from me now having to come back to correct HIS mistake. Should I have noticed this before I left yesterday? Sure. But like I said, he was making me so uncomfortable and I felt so unwelcomed that I just wanted to get out of there. Let's not forget to mention that when I checked which print out he THREW at me, it was not even the correct one- he printed it the image in a lower quality format so it looked terrible! I did not even say anything at this point. I have never met someone SO INCOMPETENT in my life!! I also noticed on my receipt he charged me for six different things when all I got was one print out for a card. When I asked him to explain what the charges were, he kept interrupting me and raising his voice at me, instead of kindly explaining. Every time I tried to speak, he would interrupt me and I asked him several times "Can you please let me speak?" Eventually I gave up and just walked out. The older man at the counter has the worst customer service I've ever experienced. I could not fathom ever talking to a customer or providing them the service that he provided me. He did not even include an envelope or anything with my nine dollar purchase for a single print out. Yes, nine dollars. To print out on low-quality paper. I could have printed this at home. I hope this place goes out of business, because the way this man treats their customers is not okay!!
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January 2024 by Steven Parker
Friendly
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January 2024 by TIM Lincoln
very good service and friendly
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January 2024 by Sol F
He always makes errors when doing simple printing
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January 2024 by Steven
Friendly
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December 2023 by Felix M.
US passport photos are no good!!! I stopped at this place to get photos to renew my passport. I submitted my request to US passport service and paid extra to expedite the process. Instead of my new passport I received a letter saying that the photos were no good. The Copyco store attendant assured me that they had a lot of experience taking the photos. I will never go back to this place in Los Altos area and now I have to find a place that knows how to take the pictures and I have to deal with the fact that my new passport is going to get really delayed.
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October 2023 by Loren V.
I paid $10 to print 4 things and laminate them. It took 2 hours tho from the time I came in and placed my order. They said they were busy. This place has been around for soooo long. I live over here. Grew up over here. Never been here till. Parking is open. They are open.
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October 2023 by Spencer D.
Albert was very helpful when I was having some printing issues. He was very friendly and kind, and I just think we need more people like him. Thank you!
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July 2023 by Jeff L.
Got my fingerprints here and the store owner was very helpful. Everything worked well and I was in and out in 5 minutes
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July 2023 by Styleoutloud 44
He always makes errors when doing simple printing
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June 2023 by Janice Philips
So easy, hardly a wait, kind service, and great quality!
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May 2023 by leah b.
I would put zero stars if I could. We went here for passport photos for three kids. The man took the photos and two of the kids' photos were fine, but for one of the kids, he took photos that did not meet the legal requirements for passports and would be rejected. When we brought this to his attention he got upset and demanded we pay extra 20 dollars for photos that we cannot use. When we said we did not want to pay for the non-compliant passport photos need to, He started yelling at me in front of the children, calling me crazy. He also refused to give us the photos. When he did give us the photos, he aggressively slammed them on the table. He wouldn't even cut the passport photos because he was so upset. He was very unprofessional and rude. I would highly recommend going somewhere else for passport photos.
