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March 2024 by Tina J.
I cannot say enough about the staff and quality of the repair of my Porsche Macan Turbo! Excellent!! Angie was so pleasant and helpful from the very beginning of our experience. Claudia our "service advisor" was also extremely helpful from day #1 to the end. Both Claudia and Angela kept us informed throughout the repair process and the quality of the repair was "on spot" . I will definitely bring any bodyshop repairs to this establishment in the future (if needed) and will also be referring to all my Long Beach friends. Thank you all very much!
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March 2024 by Maria Pettyjohn
Josh Hernandez and the entire team at craftsman are amazing. They took such good care of my vehicle after my accident. They communicated with me sharing every detail that was going on with my car. The reassurance I recorded both through text, phone calls and emails were extremely important to me because I am so busy. They understood and adjusted to my schedule to better serve me. I truly felt like my brother or sister was taking care of me. They are truly amazing. I highly recommend them. I never do reviews because I’m so busy but I am taking the extra time out of my day to make sure everyone know what exceptional shop this is! Treated me like FAMILY!!!
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March 2024 by Brittany C
Really great customer service. Kept me in the loop about my repairs the whole time.
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March 2024 by Joe -
Always great work. Great to work with.
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March 2024 by Mrs. Cyrs
Clay and Angie were amazing to work with! They made my whole insurance claim experience easy and pleasant. They were both informative, considerate, knowledgeable, and extremely responsive. I will always choose this place in the future. It is rare to find a business operating so smoothly these days. I couldn’t be more impressed.
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March 2024 by Meisam Zaeri
Very friendly and very thorough in carrying out repairs, especially Claudia, who is one of the best specialists in my opinion.
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March 2024 by Jerry Dominguez
Best body shop I’ve ever been in. They keep you updated all times. ??
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March 2024 by Judy Belanger
Couldn't be happier with my car and the excellent service I received!
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March 2024 by bill beeghley
Excellent service. Josh the manager met with me first. Told me time to repair our car, 2022 Porsche Macan S, would be approximately a week. Took only 4 working days. Described in detail what would be done. Picked up the car when completed & everything was perfect. Claudia, service advisor, explained what had been done & explained the warranty on the work completed.Very thorough.
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March 2024 by air_christian
Many thanks to Claudia and team for keeping me updated every step of the way, completing the job ahead of schedule and great customer care from start to finish. Highly recommend the Craftsman Collision USA team in Long Beach.
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February 2024 by Jim Kelly
This business is a Class Act ! Best experience I have had in many years of dealing with body repair shops. Shout out to James who was professional, responsible and reliable. Our Lexus looked brand new after the repair and they even did an excellent wash and interior cleaning!
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February 2024 by Thomas Reilly
Professional and courteous staff, timely and excellent work.
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February 2024 by Karen Moore
This is my 2nd time using Craftsman Collision in Long Beach. Unfortunately my car was found to be a total loss from my accident, so they couldn’t repair it. Clay was excellent and very patient in explaining all the details involved with the cars repairs even though it could not be done in the end. Angie always the best in greeting you and makes you feel like your situation really matters.Their work is Above and Beyond!!
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February 2024 by eleni eftychiou
helpful, professional, and kind. thank you!
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February 2024 by Terrence Hegamin
Great customer service and the cleanest autobody shop I have ever been to. I love the huge picture window that lets one view the work bays. I hope their work is as good as my experience was when dropping of the car.
