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February 2024 by Shawn Solomon
Customer service was very communicating on the phone was very poor my delivery never got there my girlfriend whom I was making up with had to go pick up the order which was supposed to be a surprise$150 down the drain I will never go to this place again and I hope everyone sees this post
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February 2024 by James “Jimmy” Bouldin
I had to go to Los Alamitos to get some decent service, Long beach's store was not nice at all they didn't want to take my order unless I paid up front ????
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July 2023 by g a
Great experience. Great costumer service
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May 2023 by Annie B.
My daughter purchased chocolate covered strawberries for Mother’s Day they were so yummy 2 of my favs. Will definitely return very soon…
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March 2023 by Kevin Lopez
The service here was great! They are very friendly and kind here. Order online or call for help. No matter what the ability to streamline the process is smooth. With adjusts made online and that can be confirmed by calling your Edible Arrangement is safe. Keep up the good work!
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March 2023 by KAL-L “5.5 Million Views” - Top 10% Google Reviewers
The service here was great! They are very friendly and kind here. Order online or call for help. No matter what the ability to streamline the process is smooth. With adjusts made online and that can be confirmed by calling your Edible Arrangement is safe. Keep up the good work!
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February 2023 by hope hamilton
I sent my sister for her b. d. In Long Beach 90815 & she sent me a picture of what she got & it was pathetic looking. Only slices of melon & these tiny Daisy. I have been for years. I was thrilled them. Of course, I’ll not be ordering anymore!
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January 2023 by Fanny B.
All the bad reviews I was a bit nervous , but the arrangement came out amazing .
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January 2023 by Ramon Villalpando
Worst experience I have ever had! Don’t order or even bother wasting time and money and energy because I wanted to get a baby girl package and they didn’t have it or want to help fix the problem. Was overcharged for something I didn’t even order. Assistant manger was not around to help with the situation! Overall don’t give any business to this location what so ever unless you want to give away free money and waste your time!
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January 2023 by Monique James
For the price, at least fill the display with fruit instead of cutting the fruit so small, hence the gapping...just a thought
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July 2022 by Crystal G
UPDATE: I contacted them as they said in the response. They STILL refuse to help me and say that they only see 1 order. There’s only 1 order because I placed one order! But I was charged 2x for that one order and I provided proof of my statement showing so! Horrible customer service, scam business for sure. I would be cautious paying with card and be sure to check your statement if you do, although not likely they would help you anyway.I was charged twice for my order 1/1/21. I did not notice the double $39.99 charge until doing my taxes in 2022. I called and the representative told me she only sees 1 order. I said, yes that is correct. There is only 1 order but I was charged twice. She said I should dispute with my card company which was annoying because as I told her, then my card company will be contacting you for research so why can't you just help me now? She refused. I called my card company but unfortunately it was too far back to dispute. So I emailed Edible Arrangements with a copy of my order and a copy of my card statement showing I was charged twice and asked how I can be credited. They responded that they only see 1 order and 1 charge. Frustrating! Yes, there was only 1 order but they charged me twice and I'm showing proof! I do understand that it was over a year ago but still they never said that was the issue. The issue is that they refuse to research to see I was charged twice for the same order and ignored my proof! Also, I did respond to their email repeating myself to which they did not reply. Sounds like a scam business to me.
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June 2022 by Nadine B.
I was so pleased from how easy it was to order to the delivery, which was right on time . No problems what so ever.
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June 2022 by Cindy B.
Over the past few years I've had 3 'edible' arrangements gifted to me. To call them 'Edible' is a joke! I just had one delivered for my birthday on June 17th. It was comprised of mostly cantaloupe and honeydew melon spears. They were not at all ripe, and tasted like they were sprayed with soap, Truly disgusting! The strawberries were also lacking any flavor, except for a few chocolate dipped ones. But even those were not a ripe berry. The only fruit in the arrangement that tasted good at all was a few pieces of the pineapple, but even some of those had the same taste of the soap. So my husband and I maybe had a few nibbles of the entire thing. I called the store the same day to express my disappointment. No one answered the phone, so I left a voice mail. No manager or employee ever bothered to call back. It only proves to show that even they have NO concern for their product, or customer service! Had my sister thought to ask me beforehand, I would have told her to Steer clear from them and Nit waste her money! Edible Arrangements......what a joke!!! Tossed it in the trash
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June 2022 by Cindy A.
Update 6/14/22: E.A. sent a replacement the next day. Just received a fruit gift basket. A nice surprise as I wasn't expecting a delivery and always enjoy Edible Arrangements. However today, much to my dismay more than half is "Inedible" as it wasn't even close to being ripe. The majority were white strawberries, rock HARD kiwi, pineapple, mango and pinkish-red watermelon. Needless to say, VERY disappointing. PS. The delivery person gets the star. He was friendly and polite.
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May 2022 by Jessica Rocha
Ordered for the first time. I was so excited for my mom to receive a little mother's day gift since I'm in another state. When my mom sent me a picture of her flowers and fruit, I was so embarrassed. The flower bouquet was falling apart. My mom laughed and said, "seems like they been sitting out in the heat for a while, flowers fell off as I transferred them to a vase." This is so disappointing. Never again! Walmart would of probably had better flowers. Fruit was good and delivery was on time as promised.
