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March 2024 by Patty Drake
We found them through Costco when getting quotes for new vinyl flooring in my mother's kitchen. The pricing was great and they offer a fantastic warranty. Everything went smoothly and the Project Manager, Justin, was fantastic to deal with. He came out again to follow-up after the the project was completed. He was patient, caring, and an absolute pleasure to work with.
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March 2024 by Denise DeGrazia
Happy with the new flooring. Install was a breeze.
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March 2024 by Rene' Miller
After burning thru a big box store that had serial product delays and another small flooring company that provided a "flexible" quote we went to Family Floors. From day one they were professional, courteous and knowledgeable. I had many questions and was able to talk to the right people every time I called. We picked a LVP floor within our budget. The install team was right on time and installed our floor beautifully. They were also courteous and were able to work around the many challenges that our 70 year old house provided. Shout out to Gio who answered my thousands of questions and for the outstanding job done and especially for following the contours of our fireplace hearth. I can highly recommend Family Floors in Long Beach.
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March 2024 by Marissa Morales
Family Floors is so quick and efficient. We had a lot of thick tile removed and had a lot of flooring installed as well as a staircase. I thought this project was going to take atleast a week, but it was finished in 2 1/2 days! They also look amazing!
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March 2024 by Lee Powell
Very efficient and clean installation. Carpet looks great. The whole process was very satisfying.
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March 2024 by Bob Burns
Great service. Reasonable cost. Nice selection of carpet.
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March 2024 by laura mcdonald
Family Floors did a great job with my new carpet/installation! Everything went extremely smooth, from first walking in to the store, arranging a home visit for samples and measurements, to the final installation. Everyone was very polite, informative, and I definitely would recommend them. Thank you Family Floors!
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February 2024 by mikey p
After shopping around we chose Family Floors. Steven was super professional and courteous in helping us make a selection. Salvador and his co-worker did a great job installing the carpet, fast and done with excellence. We are extremely happy, I wish I would have done this a long time ago, thanks!
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February 2024 by chris mcginnis
This review a bit late - sorry! But everything went so smoothly with carpet installed by Family Floors. Even though right before the holiday, we got carpet so quickly! No complaints. Would use Family Floors again in a heartbeat. Thank you!
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December 2023 by Carol Pond
Very attentive to details as they installed the floor! Communicated on a consistent basis to help us schedule the install and the progress of their installers! Would recommend them highly!
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November 2023 by Stephanie Taylor
Great customer service, excellent communication and they were able to do exactly what we needed within a week! We are so pleased with our new carpet. Thank you Family Floors! We won’t hesitate to call them with our future needs.
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November 2023 by Nancy Baker
Bought my carpet from Family Floors. They installed stairs, hall, and two bedrooms. Neat, clean work, moved all major furniture, I.e., dressers, chest of drawers, and took two beds apart to move everything out of rooms, and when done, put everything back, including putting beds back together. Two installers, very beautiful job!
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October 2023 by Kim Boltz
I had hardwood floors restored and carpet installed. Price was great. All of the projects came out beautiful. The hardwood came out way beyond my expectations!! Everyone was so nice and extremely helpful. Can't say enough good things about this experience. Thanks again Family Floors
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September 2023 by dara france
Family floors were very helpful and patient in helping me to choose flooring for my home. Steven who took measurements of my room was friendly and efficient. The installers did excellent work and cleaned up afterwards. I highly recommend them.
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August 2023 by Ruben Sanchez
Family Floors is very professional, on-time, and reasonably priced. They gave me multiple options, and worked within my budget. I had to reschedule the job a number of times and they accommodated my request without hesitation. I recommend them to everyone I know. They're simply the best when it comes to flooring!