-
January 2024 by Carlos Del Aguayo
Had a great experience at FedEx yesterday.Came into the store and was greeted with a "welcome to FedEx." By Will. I needed help with copying and faxing some important documents. I am a copying/fax novice and Will helped me out. Will guided me step step on the process and how to get it done.It was rather simple and now feel comfortable enough on my next visit I can now do it by myself. Thank you Will for your help and great customer service.
-
October 2023 by Helen Kim
Total incompetence of the most basic job functions. Go elsewhere
-
October 2023 by Alex Campos
IF you’re here to download a file bigger than a 2 page word document be prepared to get stiffed for it! I spent 20 minutes downloading a 700mb file! Of course! Seems like download speeds are purposely throttled when they’re hitting you for $0.55/minute. How would they make money off me if I downloaded my driver in 30 seconds and was in and out when they can jam me up for over 20 minutes while I get charged.LIBRARY CARD, people!!! Never again!!!
-
October 2023 by Daniel Cruces
Excellent service by any of the guys that work there! They helped me a lot today! Y algunos de ellos hablan Español!
-
October 2023 by Michael Sims
I visited this morning and was met with outstanding and superb Customer Service from Diego! I read quote a few reviews and it seems he has been complimented several times. I hope FedEx is treating him well and hopefully they've acknowledged the level of service he provides.
-
September 2023 by Jameil Lewis
Needed to scan documents to my email and self service wasn't working. I asked if the people behind the counter could scan and send it to my email. They told me they could not. Aa a former manager for FedEx Office, I am certain that they can. The associate told me that this is an ongoing issue. I am sure they could've done it, but the price difference was $8.
-
September 2023 by Ana Zeitler
I just love this place the employees are so helpful . Never had a bad experience here .
-
August 2023 by Luisa Gualy
Tanjia, the manager is incredibly rude, has no desire to help customers and acts as if customers are here to give her a “hard time”.
-
July 2023 by Juliet Hawkins
Diego is the coolest, calmest, kindnest, most reasonable employee I’ve ever met, give him a raise.
-
June 2023 by hector ARAIZA
Im very disappointed with the customer services at this facility especially Ana. She was really unprofessional and rude. I won’t be coming back.
-
May 2023 by Mark R Peoples
Fast friendly service In and out in under 5 mins
-
May 2023 by Jenn C.
I had a la haga with a return label from a vendor, this location tried to charge me for re packaging... the box was the same box that FedEx delivered to me in a day earlier and packaged the same way it came to me. I scheduled a FedEx pick up, and the diver came picked up and left, didn't say a single thing about needing to re package. They're Ridiculous!
-
April 2023 by Parker Johnson
This Fedex is a mess. Arrived at 10:15 in the morning with a box and a scan code for a return. Figured I’d be in and out in 4-5 mins, right? Nope. Was told by 4 different staff that “we’ll be right with you” despite two other employees standing around by the copiers making small talk. There was exactly one other customer there making copies. I waited 17 mins before being called up to the shipping counter. Then the female associate couldn’t figure out how to log in to the computer system. Then the scangun failed to scan the code. I could tell she was getting frustrated, and/or perhaps just having a bad day and needed to vent because then she told me that she would need to repack my items, and charge me for a new box and packing material due to the box having a dent (the size of about an 1.5”). Yeah…no. I left the Fedex 30+ mins after arriving with the same box I entered with. I went to another Fedex office (which I left a 5 star review of), dropped off the exact same box and was in and out in 3 mins.If you manage this place, have a chat with the woman in her mid 40’s with the eastern European accent who worked the morning of 4/4/23. Attached is a pic of the box “dent” that this Fedex associate wouldn’t accept as shippable.
-
March 2023 by Diane M.
The workers at Fedex printing are very helpful and knowledgeable. Jalen is excellent in getting the job done right. Mark is also very skilled and thorough and kind. I trust them to get the printing job done correctly and on time. A happy customer.
-
March 2023 by Steven R.
The service was unbelievably quick.The FedEx worker Diego helped me out tremendously, and I was quite impressed with his patience and knowledgeability.
