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January 2023 by Thursday R.
Great experience thus far! Justin was incredibly helpful walking me through the options and spaces. Thanks again!
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May 2022 by Natalie W.
My unit caught on fire almost a month ago! No updates, can't do the insurance claim because they won't let us in to take pictures, and they had the audacity to email me saying I didn't pay this month & try to charge me a late fee!!! They have my card on file, WHY DIDNT THEY USE IT? & how are you going to charge me for a unit I don't have access to? & that is basically ruined? Wtf am I paying for?
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May 2022 by Werika T.
A run down slum with drug addicts running around thrashing the place. Homeless encampment all along the property which created a fire hazard. Place burned down and over 30 units destroyed, according to the Long Beach Telegram. Please consider leaving, your belongings are not safe here. Do not trust these liars, they're the worst.
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December 2021 by Crystal G.
I have had my storage unit for about a year now. I haven't had any late fees because I set up autopay from the start nor have I seen any increases in rent like other people have said. I am also giving 5 stars because the manager was helpful and friendly. I would give 4 stars because I truly dislike that they are closed Sunday and close by 4pm on Saturday. I have seen people hanging out near their storage but they don't bother me and I don't bother them.
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March 2021 by Thanks G.
Storage unit seems okay. Man, so many people on here on the reviews assuming people in the area are "dope heads" and "crack heads" and saying "there's homeless people in there area". You live in L.A., the homelessness capital of the country (and growing every year with the housing crisis/rent increases). There's homeless people in nearly every area in the county. Even in Beverly Hills you see people on the street. Have a little compassion for your felling human beings. Just because someone is homeless doesn't mean they're bad people or drug addicts. On top of that, even doing drugs doesn't make someone a bad person or automatically mean they're a thief. You guys have lost your humanity. It could happen to you or someone you love easier than you think. That's all I have to say.
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February 2021 by Eric G.
Did not honor 2nd month free promotion even after I called to confirm the promotion when I reserved the unit.
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February 2021 by Sari R.
Justin, the manager, goes above and beyond with customer service. He was incredibly helpful and accommodating when we had to have a truck delivered over the weekend. Store for Less's maintenance tech is also very helpful and is always on standby to help with operating the forklift. They've put extra locks on my unit when they notice it wasn't secure...5/5 customer service!