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July 2023 by Jeremiah R.
Been taking a 67 vw to freelance for years for repair work, never a problem. But recently the customer service and quality of work is really lacking. Took 67 bug in for wheel bearing check and replacement also had them do a tune up and oil change, everything worked out fine but they did not wipe all the oil off the bottom of the engine and it was dripping all over my driveway for days until I looked underneath and seen. Right around the same time may2023 took my kia optima in to have if checked over and have the head gasket replaced to eliminate seepage/leak of oil from the rear top of engine dripping down to exhaust. Short story for the kia is, picked it up from them after they said the fixed it, short drive home and pulled into the driveway and noticed smoking and smell of oil. Popped the hood and lifted it to see oil spraying in multiple areas around the head. Multiple brackets not reattached just hanging with missing fastening nuts and a couple that were just laying on top of the car undershield where you could see them from the top of engine in plain sight. Multiple broken clips holding high pressure fuel line and injectors/spark plugs. None were broken missing or disconnected before taking it to them to fix head gasket leak. Oil was puddled all on top of the cars undershield because the oil sprayed everywhere, didn't look like they cared or took time to wipe things down(car battery was covered in oil). And once again within the same week about oil dripping all over my driveway because they didn't clean up their mistake. Now out repair fee and rental car fee and now on July 6 2023 after they said to let the residual oil they let spray all over burnt off to check and see if the leak or seepage was fixed.NOPE...NOT FIXED. Leaking more than before I first took it to them. Kept checking oil and topping off since the repair work, showed the shops owner in person the leaks and seepage and broken missing hardware and it didn't seem to bother or concern him.In my opinion the quality and care of work has left this business.
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January 2023 by Tamara Miranda
Glen at Free Lance Motors has been our go to mechanic for years now. He is always fair and reasonably priced. He always gives you the run down and shoots you straight unlike so many other mechanics we've come across in the past.
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August 2022 by D A.
Took my 73 Bug to Glenn to have my steering looked at. He found the problem and fixed it. He also found a few more issues with it and did a great job of taking care of me. I will be taking other vehicles to him from now on. Very reliable and honest. Thanks Glenn!
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March 2022 by Wendel K.
The whole crew at Free Lance are very friendly and always give quick and affordable service. Been coming here for quite some time and they will always be my go to for any service I need.
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October 2021 by Shelly Shepardwilson
Great service and honest, glen is the best.Was quoted $975 for a repair from the dealer, freelanced charged me $250.
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June 2021 by Edward G.
I had my catalytic converter stolen and brought my car here on a recommendation of a family member. Glenn did a good job on replacing my cat, keeping me updated every now and then (I waited approx 2.5 weeks for my car to be ready) and was nice enough to wash my car squeaky clean lol! Total cost was almost 2K. Very happy with his work and service.
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May 2021 by Shane Napier
Great mechanics that really know customer service with fair pricing!
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April 2021 by Tonette Russell
This place was great. I stumbled upon it after looking everywhere and to my surprise it was right around the corner from my house. The man Glenn was very kind and respectful. I took my car to get the brakes fixed and he went over and beyond and fixed an issue I thought the dealer needed to handle and I was definitely not over charged. I would recommend this place to all my family members.Services: Brakes
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March 2021 by Jaden M.
Amazing service, affordable prices and the staff is very accommodating. Definitely recommend coming here to get work done on your car.
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January 2021 by Jim Olson
Good service with friendly people. Price was right.
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December 2020 by sharyn evans
I love Free Lance motors! They are very dedicated to their business and customers. They do a fantastic job! They get the best quality parts. They also explain everything that is wrong with your car and what they need to do to fix it.. Most mechanics just fix your car, don't say anything except have a nice day. I like to know what is wrong with the car and what they need to do to fix it! Thanks!
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September 2020 by Monica Wiewel
Best mechanic ever, REALLY takes care of you
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September 2020 by Bonnie Vaca
You guys really burned me. Dawson admit fault and said you guys could work something out but you still kept my money and to top it off, the rack and pinion I JUST put in 15 months ago just went out, costing me ANOTHER $800. I thought you guys did good work but you decided not to call me back and refund me for your negligence, instead you kept my $300. I really thought you guys were better than this. I could keep going but what for?
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August 2020 by Tiffany
The Free Lance guys are great! My car has been having trouble for months with small random things breaking, and mechanics have given me the runaround a lot. But these guys figured out right away what was wrong, didn't charge me some crazy price fixing something unnecessary, and had me back on my wheels the same day! Very friendly and honest, I'm definitely going back :)
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January 2020 by Carlson Gary
If you live in the Long Beach Lakewood area this is the place you should take your car they're honest and reliable I've taken multiple cars their I've suggested other people to go there Glenn is a great guy it's a family-owned business and they know how to treat their customers.