-
December 2023 by Mo B.
So my wife won't give them less than 5 stars but I will on her behalf.Nick is a solid guy, and I know he tries to keep prices down for his customers. My issue is that the place is always busy and I think it leads to them doing bandaid and sometimes sloppy work.Wife took the car in and they forgot to secure the undercarriage/splash which makes an awful noise. We took it into another place 100+ miles away and did diagnostics just for them to tell us that.Then we had the issue with our lights and the ignition coils. Wife was told to just fix those herself but that was just a bandaid. The ignition coils needed to be changed. It would've saved us time money and headaches if that was just fixed right then and there. Would we go with them if we were still in the area? Maybe. They are not awful and they've done good work for us pretty quickly. If their place was bigger and had more staff, definitely.
-
November 2023 by Emily B.
My husband and I have relied on Ghassem's for several years now and they have always taken good care of us. Recently, I needed new sports tires and Nick was so attentive, proactive and got us a quote that day. Then replaced all 4 tires in 1 day. Nick is the kindest person and has a 'how can I help you...lets get the job done' mentality that makes sure your car is handled with upmost care efficiently and with precision. I will never go anywhere else.
-
November 2023 by Tatum Moodley
After having to return to Pep Boys 6 times for the same check engine light issue, I decided to give Ghassems a try and I was not at all disappointed.Nick was very friendly and willing to do anything to help me out. I drive a 2008 Mini Clubman and Ghassems is the only place I trust to work on my car. I brought my car in for new ignition coils and spark plugs and not only received the best price for the service in all of Long Beach but also quality German parts and friendly service. During the inspection, Nick also noticed that my valve cover was cracked and waived the labor cost when replacing it. When I opened the hood after picking up my car, I noticed a much more professional job than I had received from any other mechanic before. Ghassems had cleaned the oil that had spilled all over my engine and sealed a hose that kept popping off, all for free. It was a one and done visit and the job was completed in a transparent and timely manner.I brought my Mini Clubman back when its battery died, and again received the best service. During the inspection for this visit, Ghassems called me and informed me that there was an issue with my car's timing belt, meaning my car's life had come to an end. This was devastating for me because of how much this car meant to me but they delivered the news professionally and Nick did everything he could to make it better. Even though he had already inspected the car, cleaned the spilled oil off of the engine again, and replaced the old battery with the new one, costing them the labor, time, and parts, Nick waived all costs for me, going above and beyond to make things better. Nick expertly advised me on the next steps for getting rid of my car and offered to inspect the next car I would have to buy for free.There is no other mechanic I would trust to work on my cars. Ghassems is not here to make money off of you. My Mini Clubman and I felt genuinely cared for and were both treated very well by this mechanic. Although his life has come to an end I will 100% be bringing my next car here.
-
November 2023 by Tatum M.
After having to return to Pep Boys 6 times for the same check engine light issue, I decided to give Ghassems a try and I was not at all disappointed.Nick was very friendly and willing to do anything to help me out. I drive a 2008 Mini Clubman and Ghassems is the only place I trust to work on my car. I brought my car in for new ignition coils and spark plugs and not only received the best price for the service in all of Long Beach but also quality German parts and friendly service. During the inspection, Nick also noticed that my valve cover was cracked and waived the labor cost when replacing it. When I opened the hood after picking up my car, I noticed a much more professional job than I had received from any other mechanic before. Ghassems had cleaned the oil that had spilled all over my engine and sealed a hose that kept popping off, all for free. It was a one-and-done visit and the job was completed in a transparent, honest and timely manner.I brought my Mini Clubman back when its battery died, and again received the best service. During the inspection for this visit, Ghassems called me and informed me that there was an issue with my car's timing belt, meaning my car's life had come to an end. This was devastating for me because of how much this car meant to me but they delivered the news professionally and Nick did everything he could to make it better. Even though he had already inspected the car, cleaned the spilled oil off of the engine again, and replaced the old battery with the new one, costing them the labor, time, and parts, Nick waived all costs for me, going above and beyond to make things better. Nick expertly advised me on the next steps for getting rid of my car and offered to inspect the next car I would have to buy for free.There is no other mechanic I would trust to work on my cars. Ghassems is not here to make money off of you. My Mini Clubman and I felt genuinely cared for and were both treated very well by this mechanic. Although his life has come to an end I will 100% be bringing my next car here.
-
October 2023 by Lisa V.
Nick is the best and the whole staff. Always kind and helpful!! I would recommend you come here for all your car needs!!!!!
-
October 2023 by Joe L.
Excellent car service plus personable and trustworthy customer service. Always a pleasure working with them, which makes dealing with car trouble way less stressful.
-
September 2023 by A Borreallis
This shop continuously provides service with transparency and reasonable prices. I trust their recommendations for two cars now. I think the Benz is next. Thank you!
-
September 2023 by Jackie
I took my car here after having it serviced by Pepboys and feeling a bit ripped off by their prices. The mechanics at Pepboys also didn't put back my air filters after inspecting them and left a mess in my car.. anyways... that's for another review.Ghassem's service center is right around the corner from me and I was pleased to have Nick, the shop owner, give me a lower quote on the same auto parts/services than pepboys. Nick is really friendly, like other customers have shared, and he was transparent about the process and what my car ACTUALLY needed fixed... unlike other places that will tell you everything is broken and charge you an arm and an leg.The customer service here is top notch. Nick and his team really take good care of you and your car's health. Thanks Nick!
-
September 2023 by Dan Ringey
I've taken my cars here throughout the years. They are friendly, quick and really helpful! Go here
-
September 2023 by Jenna Schwartz
Do yourself a favor and go here. Honest and reliable, quick and nothing unnecessary….. their only downside is the limited hours, but they are totally worth making those work.
-
September 2023 by Mary Ann Kies
Won't go any place else to fix my carGhassems always does a great job...
-
July 2023 by Chi H.
I did not choose this mechanic. I came here because the person interested in buying my car asked him to inspect it before they make the purchase. I agreed. The mechanic took the liberty to check my car but when I asked him when the car would be done inspected, he got upset and started to go off on me as if I had no right asking. This is because his service is paid for by the person interested in buying my car and so I guess he didn't feel he needed to be courteous with me.I would never go back here again for any reason. Disrespectful and inconsiderate service providers should never be allowed to do business with anyone in the community. I will tell this to everyone I know living in Long Beach.
-
July 2023 by Gamal P.
HIGHLY RECOMMENDED!! I was referred to Ghassem's by a good friend who spoke highly of Nick and the staff's transparent pricing and fairness. I truly believe that I was given advice that Nick would take himself it was his own vehicle and I deeply appreciate that that's how they do business.I was having a slippage issue with my 2010 Audi A3's transmission where, after taking it to one shop, they referred me to the local Audi dealership who was so backlogged that they kept my car for over a week before doing their multi-point inspection and estimating a fee of nearly $14,000 and only warranty'ing the work for 12 months.In stark contrast, Nick was able to refer me to a parts supplier to get a gently used transmission for less than $1,000 and mentioned that it shouldn't cost more than another $1,000-$1,200 to have it installed at a local transmission shop since Ghassem's doesn't specialize in transmission work.It's just wonderful to be able to trust and rely upon skill technicians that you can be confident aren't taking advantage of you and are providing fair, honest service and recommendations.
-
July 2023 by Jon Rosene
The whole crew here is absolutely amazing. Went so above and beyond in helping find a solution to our issue and dealing with a warranty company. Couldn’t recommend these guys any higher.
-
July 2023 by Jon R.
The whole crew here is absolutely amazing. Went so above and beyond in helping find a solution to our issue and dealing with a warranty company. Couldn't recommend these guys any higher.
