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January 2024 by Rose
I went to buy adult diapers for my mom. The package had no size mark on package so I took it up to the cashier and asked if he can open it so I can see if they will fit my mom . Employee name Macy that's name she gave me told I had to buy them and if they didn't fit then that was on me I can not return I think that is unfair to make me buy something that May not be any use . My god it is a bag of disposable adult diapers what's the big deal why can't you tape the bag back up you do it all the time she may be la
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January 2024 by Lauren M.
Mikes was a great cashier! He is so sweet he needs a raise! The manager is also so patient, friendly with his staff. it is really great to see how well they work together. The store is so clean and organized my favorite goodwill. Everyone is so kind I am a little shocked at the hospitality.
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August 2023 by josh posh
Ok idc
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August 2023 by G O Live R Oliver
Great place to shop.
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August 2023 by Maria Hernandez
Good deals all the time
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July 2023 by Jamie K.
Faith was super warm and helpful! She held down the store which had about 20 shoppers by herself and ran things super smoothly
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July 2023 by Carolyn O.
The local Goodwill stores have really improved the display of merchandise. Their online shopping is getting better however they plaster your phone number on your packing information but no one calls to tell you that your order was returned. They don't include packing slips, and their handling fees are really excessive and even if error on their part shipping fees are not refunded. Unfortunately I have had several packages delivered to wrong address by FedEx with photo of someone else's apartment door and neither party will reimburse me or file a claim with police.
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June 2023 by Parker G.
I seldom find anything at any of the goodwill stores run by this particular company. When I do find things I can't even return or exchange because they stopped allowing that. That no exchange or return rule makes trying to support second hand clothing stores extremely difficult because I just end up supporting over consuming items that I have no use for. Also, once one of the bosses was going on and on about how he was so proud of the profits made under his employment since covid began but that's when they implemented that rule... so obviously they were going to have higher profits. Duh. And normally that rule wouldn't be so bothersome but the fact is majority of their customers are low income, so why on earth would they keep them from returning an item that doesn't work for them when every dollar makes a difference for them ?? Idk but personally I wouldn't be proud of profits made by taking advantage of people when preaching 'good-will'. Side note: Pacific location smell like urine even more than the Atlantic location.. but all in all at least I'm trying not to support fast fashion.
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May 2023 by Raymond Luesang
Right off the freeway. Ample free parking.
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April 2023 by Aaron Dancer
I applied for a job here a manager named Eileen told me I was hired but I didn't realize I didn't receive no message about a job interview nor job orientation so I was confused I would not work at this place I would rather work at cotton on than this place
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April 2023 by Lisa C.
Joel and Faith are Amazing and I Love This Goodwill I got a brand new Nutribullet, New beautiful sectional sofa with a chase & pillows, see my video on TikTok @lisacollins2482 - To see All the fantastic finds at the Long Beach Goodwill 800 PCH
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March 2023 by Adam B. Walker
Watched a Beautiful Golden Oak Rolltop Desk go from $300 to $150 over 3weeks I couldn't possibly transport it to My 4th floor Apartment then My Dad at Christmas gave Me a 65" TV and rented a Uhaul for a day and the Manager of Goodwill said $50 and Dad was cool with it so it's in My Apartment I always wanted one a REAL one ?it is
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March 2023 by Lily L.
Charged higher price w/o asking. Found out right afterwards. Refused to correct and give $$ back upon request. Really bad work ethics, and cheating on store's side, as its policy is "no refund", per the cashier!!
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March 2023 by La Ya G.
I appreciate the new manager Martel here at the location he's very kind ,respectful, and helpful to customers and employees. We as a community can feel safe again in the store to know our corporate office here our voice. Thank you again for the support you've given us, an EXCELLENT manage at this location PCH and Golden. The store is so peaceful and a pleasant place to clear your mind and find treasures.
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February 2023 by Aerial Photography (Real Estate Photography)
Horrible Store and Staff. Also the area not so safe. I would not recommend going there. I have a medical condition and asked the Manager who was checking the cashier if I can use the bathroom. He was very unfriendly and told me it's not for public use. I told him I am a customer. He still denied me entry saying it's only for his staff. Look at the notes at the door I think it's by law an restroom for customer to use. I will check with the city of long beach and the health department if it's legal what the store does! Even people in TJ are more helpful and friendly then this uneducated staff working there. In top of that very rude and ready to attack the customer! Manager Name is Alward very unfriendly to customers!
