-
January 2024 by Dayana Crystal
I always come to this store because it’s probably the closest guess I have near me and I enjoy the location , but every time I come here the customer service is terrible . I feel like the girls here think they are better than you just for working here and let me tell you it doesn’t make you any better than a McDonald’s worker with GREAT customer service. I am a car saleswoman so I KNOW what good customer service looks like and when someone is willing to go above & beyond to exceed your expectations or even then be kind and treat others the way you’d like to be treated entering your place of work , making them feel Welcomed. This isn’t the first time I come here and have a bad experience , I feel even uncomfortable shopping here. It doesn’t take much to be kind to people at the end of the day you chose to customer service the least you can do is be nice and helpful that’s all I ask. I guess some people are just not cut out for this kind of job or just let their position get to their head and make them act as they’re any better. What a shame.
-
October 2023 by John Leddy
They actually had a short sleeve button-down that I been looking for. I must have went to five different places before I found it. My size and everything. Perfect fit.
-
August 2023 by Rita Torres
Both girls employee excellent service
-
August 2023 by J H (TexasFood)
This location has amazing staff. Helped me look for some sizes and not to forget my bag. Def the spot.
-
August 2023 by Fernando Rico Jr
A lot of good sales and deals.
-
June 2023 by Janneane Rosales
The workers were helpful and funny. Really enjoyed how they were willing to help check sizes that weren't available on the floor and the sales that were going on.
-
April 2023 by Michael Donaldson
I love they guess store
-
August 2022 by Ekaterina Petkova-Mihaylova
I’m very disappointed with my experience with this store, will never go back! People, read very carefully their discount signs; they are deceiving ?. When I finished shopping, an employee scanned my items on her phone (I did not have a chance to see the cost of each item), gave me the total, asked me to type in my email address, and promised to email the receipt. Since I never got this email, next day I called them. I was transferred to the manager, waited for 15min, nobody answered, so I called again. This time Taylor, the manager, picked up the phone, looked at my receipt, said that everything is correct, that I have typed in wrong email (seriously?), and have misunderstood the discount sign - even though it’s by the shirt I bought, it’s for pants that I did not see. So, it’s all my fault, and there’s nothing he can do to help out, but he’ll email the receipt. Since I did not received it in the next half an hour, I called again, and was told that Taylor is on a break now (Great customer service ! ?), and will call me after that. So finally, I got my receipt after waisting almost 2 hours with them. This is NOT a customer service I’m looking for! How about you, guys?
-
October 2021 by Andrea Saenz
I like the atmosphere, the workers are attentive to any questions or doubts, you can see variety in shoes, clothes, and handbags!
-
April 2021 by Anthony J Kazemzadeh
Excellent customer service and great prices !
-
February 2021 by Rene Hoyo
I love this store, Staff are always friendly, very welcoming. Never had an issue with them. This is the G by Guess store that I prefer to go.
-
February 2021 by Dana Burks
Nice store, but does not carry plus sizes... nor does any of the stores in the Pike. When they become 100% inclusive, I will change this review to 5 stars.
-
January 2021 by Karen C.
Came shopping and Ramon was very helpful made my shopping experience great and was very helpful with everything I was looking for.
-
November 2020 by eunjoli Jones
Good shopping
-
August 2020 by Jin H.
this review is all about Crystal! I recently just started feeling comfy enough to go shopping again and she definitely facilitated the process. she helped my friend and I with sizes, fitting rooms, and even caught a stain on one of the items AS we were checking out. all with an amazing smile! thanks Crystal =)