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February 2024 by Dave Brown
They are professional, knowledgeable, and friendly.
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July 2023 by Kai T.
I had an appointment with this guy named Richard. I submitted my info online. I got no reply from him until i asked. He replied he would be working on my stuff that day. About 3 days goes by and no reply. I call the front desk and tell them to cancel my tax filing and of course suddenly he wants to reach out to me. My taxes are very straight forward, i had no write offs etc. It felt like he was getting some cheap thrill out of stalling me. So eventually i went somewhere else and got my taxes done the same day. Took less then an hour with out an appointment. I just dropped off my form, went and shopped for a bit and it was done. Take not Richard. Nobody has time for your childish games. Ive been going to H&R for many years and now you've made me reconsider and go other places.
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May 2023 by Erik M.
I had Ric Simmons as my tax accountant and he was kind enough in person. Unfortunately he didn't get back to us for a week or two. When he did he said how it was a complicated issue and was going to bring in another professional to assist. We understood and said okay. Well three weeks later we still hadn't received any updates even after calling the number on his business card. I had to call his office to find out that he wasn't working on it and that Julio was going to help us out further but needed additional information. Which would've been fine if someone had let us know. Julio informed me that apparently Ric is on vacation and that is why the work was passed to him. Again not much of an issue if it was communicated. Will not be using this company anymore.
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April 2023 by Alondra T (Reyna Medusa)
Fast, Easy and Friendly.I uploaded my documents online, while I went about my day my taxes were being worked on. Shideh was very friendly and professional. She helped me understand my tax situation, explain very well when I had questions. H&R Block offers great services even Online banking using Spruce. Thank You!
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April 2023 by Mary Wilson
Great tax representative and help a lot rated one star because they told me a price 180 then when we left was 400 dollars i got too much for a middle class family too much. But the tax representative was nice i help a lot happy with him 5 stars for him.
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April 2023 by Angel Chavez
I came in because I was told that they would be able to assist and see if they can increase my return. Informed them that everything had been filled online, and was told they would be able to input it and see if it made a difference. Asked if I was not happy with the results an I able to decline, was told yes. I made an appt with Shaduae , curly hair back left corner . Was told she would be able to assist with this but declined to do so during the meeting. Was very rude and flat out said no as if I was the one who made this suggestion. Then went ahead to say “we should even be charging you for this consultation” something that was very unnecessary. None of this was disclosed from the initial phone conversation on the phone. As I was leaving I asked if they could please clarify these things over the phone as people take time out of their days to come in. She went ahead to say “well you didn’t fully waste your time” so I went ahead and clarified that I never said that. Someone in her position should know better and stay composed instead of trying make her point. Very unprofessional
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March 2023 by Marcus Harris
4years they been doing me right.
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April 2022 by Joy Lees
I trust the level of knowledge and expertise of the tax pro I work with, Richard West.
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March 2022 by Joe M.
Unfortunately, tax accounts are not familiar enough to handle complicated taxes. Best to go to a certified CPA.
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March 2022 by alma mercado
My tax person is very efficient and professional. I will definitely return next year
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November 2021 by Jimmy F.
My previous tax "professional" really messed up everything, I do not recommend Cs Tomasi. She left me without anywhere to go and without much time to file taxes. H&R (Jennifer!) wasn't my first choice but she handled my issues and helped get me on the right track.
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May 2021 by Michelle T.
First of all, let me save you all some parking money and time and share that this location is closed! When I called to schedule an appointment they failed to mention that this office was closed and when I called to let them know they were rude and did not apologize for their mistake. They didn't prioritize me even though they made the mistake and had no availability that was convenient for me. I didn't even file my taxes with them and didn't have that initial conversation with them and I already would suggest for you all to save your money and time and go somewhere else!
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April 2021 by Theresa Soliz
Ms. Patel was very knowledgeable and easy to speak with!
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April 2021 by Peggy D.
The Best Tax Preparer If you are in need of an honest, thorough tax preparer, I highly recommend Lois Smith at H & R on 2nd St. Belmont Shore. I had my refund 2 days after it was processed. You will not be disappointed! Please tell Lois and staff I referred you. Peggy David
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April 2021 by Jake Witzky
Richard West is the greatest employee I have ever worked with. He truly showed me he cared about getting me the best rates and returns.