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April 2024 by Melony S.
I visited the Long Beach store a couple of weeks ago and Shay helped me. She was friendly, informative, and very patient. I really appreciate the way she took the time to listen to me to ensure she understood my needs. She brought out multiple different shoes for me to try based on the free foot analysis she did on me. I ended up purchasing 2 pairs of shoes and 2 pairs of orthotics as well as the "recovery shoe" and the inbox treatment. At work I do up to 22,000 steps per day five days a week and I have pre osteoarthritis in my right knee due to this. Shay helped me pick out the right shoes to fit my needs. I can honestly say my knee has already been feeling a bit better with the new shoes and after work my legs and feet don't feel as sore and tired. I HIGHLY recommend everyone to go get a free foot analysis at Lucky Feet and a new pair of shoes based on the finding of the foot analysis once a year at a minimum. The shoes are an investment indeed but it's an investment that can save you from aches and pains further down the road (or from current aches and pains progressing).
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March 2024 by Kim G.
Shae was very friendly and. knowledgeable. She was thorough in explaining my feet problems and the advantages of using inserts. Great customer service!
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March 2024 by Oscar S.
I went in looking for a shoe to help my knee pains. Though I haven't found the exact shoe I wanted yet I walked out with some helpful products and knowledge thanks to an employee named Shay. She helped me find out that I have been buying the wrong shoe size my entire life. As well as the helpful products because of my High foot arches. Very Helpful 100% recommend.
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February 2024 by Connie C.
I had the best experience here. When I walked in, my feet were so sore. I explained to Stephanie the troubles I was having buying well fitting walking shoes. I have a painful bunion, and most shoes were just agony on my feet. Stephanie found the absolute best pair of shoes for me. When I put them on, the angels sang! Thats how good my feet felt. I am grateful for Stephanie's knowledge and amazing customer service. Ill be back, for sure! Thank you, Stephanie!
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February 2024 by Eli G.
Just wanted to say thank you to both Stephanies for the help they provided today. First Stephanie was able to set a side pair of shoes for us, and the other Stephanie helped us when we arrived plus answered my questions kindly. Thank you!
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February 2024 by Allyson J.
I walked in after my spin class this morning to see what the Hoka selection was like and to check out their insoles for plantar fasciitis. I was greeted by a woman from behind the counter and I shared my situation, at first she was helpful in showing me which insoles would be best for my medium arch. The selection isn't great. And the product she pulled out looked thin and I didn't think it would be supportive enough for my heel. I elaborated that I'm on my feet constantly as a personal trainer and I wear Hoka's and feel the most support/comfort because of the super thick sole on the Bondi. I misstated that I regularly wore the Ghost Hoka's and she corrected me that the Ghost was a Brooks shoe. She's right, and I recognized the shoe when she pointed it out. I said that's right, that's what I used to wear and that's what lead to my PF, now I wear Hoka's because the thick sole protects my heel. She pulled out the insole of the Hoka to show me how thin it was in an effort to show that it doesn't have a thick sole. I pointed out the outer sole of the shoe, and said I felt that the thickness of the shoe was what made it feel better not the thin insole. She said, "well sounds like you've got it handled then." Dismissing me. Like what? I'm just trying to provide detail so we can coordinate to find the right product. I'm a small business too and I like to patronize locally to support the community, but that was such a bizarre and unpleasant experience I won't be back.
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January 2024 by Edward G.
I have been so impressed with this salesman Sevon from the LB lucky feet store . Sevon worked with me until I was 100% satisfied . Sevon knew his shoes , very friendly , patient, was a joy to buy from him .
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January 2024 by Arlene T.
I had a great shopping experience here. The manager was very knowledgeable. I knew exactly which shoe I wanted and they had it in wide. Additionally, I grabbed a pair of orthotic inserts. I wasn't rushed, she wasn't pushy, and she measured my feet to make sure I got the correct inserts. I felt really good about my purchases.
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January 2024 by Jen M.
This place is absolutely amazing. The manager Sophia was so helpful. She brought out different shoes and really helped me pick a pair that would help my feet. She was so kind and made me feel comfortable. I 100% recommend this place!
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December 2023 by Roxanne K.
I visited Lucky Feet Shoes in Long Beach recently and had a great experience. Stephanie assisted me in purchasing two pairs of shoes. I was very impressed by Stephanie. She answered all my questions and was extremely helpful.
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December 2023 by Lynn V.
Best shoe store especially if you have problem feet. Staff are very knowledgeable patient and pleasant.
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November 2023 by Julie B.
Always helpful and patient! Make a point of making sure your feet don't hurt. It's sort of bad when no matter what you put on hurts and this place helps with that! Worth the visit!
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November 2023 by Tida Insaengthong F.
The best shoe store in Long Beach, I'm looking for a new shoes for work.They give me a good advice , good price and good experience with them. if anyone looking for a shoe shop. Don't miss out this store!
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November 2023 by Cris A.
I found my new shoe store after months of researching that will help me with my plantar fasciitis BUT if you ever visit this location, Stephanie was an awesome help. I bought 2 shoes. Thank you.
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October 2023 by francisco muratalla
Glad was able to find this place. My kid needed some shoes that will help him with his flat feet and this is the right spot to come. Sofia was able to help us tremendously and even myself was able to get some help! Highly recommend it to come!
