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October 2024 by John
Received some fantastic service that saved me money while providing me with more services than I previously had
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July 2024 by Tech Guru
Fantastic store and staffing went in and left with ease
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July 2024 by EVELYN MAGALLON
William did an amazing job on helping me with what I needed!! Great customer service!! Thanks William :) !!
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July 2024 by Cynthia Booth
William was extremely helpful as we were having a very hard time activating a new phone I had purchased for my son. I am glad to be a Metropcs customer!!
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September 2023 by tyrone miller
The customer service was amazing
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February 2023 by Isaiah C.
The customer service here is trash I see why you guys have one star you should have zero Stars I specifically asked for my name to not be on the caller ID now my full name is being presented to anybody I call I don't like that they didn't have any phone covers to protect my phone being there just made me very frustrated you guys seem very unprofessional I wouldn't request anyone to go there ever
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November 2022 by B33
Absolutely lazy people work at this place ! The employees claimed there Wi-Fi doesn’t work and it happens all the time!! So what type of company or Owner doesn’t Rectify That so they can get more business instead the two women their rather eat food and sit down and talk !! One blonde and one dark hair Girl ! SMH bad for business all around ! Don’t waste your time go to an official metropcs
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September 2022 by Johnisha Brown
While I was going to the store it was a man outside cleaning, he had ear buds in his ear I was asking a question and he couldn’t hear me because he had his ear pods in I asked again he kept cleaning the windows it’s 10:00am exact when this happened and I wasn’t going to post this but I felt it was rude for u to be at work with both ear pods inside then when I went inside to ask for his name another customer came in asked him a question and he said huh and took a ear pod out and I told him I can’t hear people with them in and he apologized but his said his name is Armando. I find it very rude ur not post to even have them in while on the clock but yea the lady was very nice other then that have a good day everyone
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January 2022 by Nancy M.
Two days ago my husband and I came and the guy was really professional, but We knew it what we want but The ladies are really lazy they didn't check for any price we ask for a plan about one specific phone They didn't even look for it.
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November 2021 by Fabian Frias
This is the only phone company I been with I got my first phone when I was like 12 so yeah I couldn't agree more with anything than say this metro is not a bad phone company and for those out there with all other service lines saying making jokes about MetroPCS I demand respect for this company if you want make jokes go to boost mobile they have the crappiest everything
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October 2021 by D Perry
I went into this store tonight at 7:00pm and needed assistance on my mothers phone she's not receiving text from metro customer service and in order to make any changes to her phone they send you a text message to verify a # they sent for security reason. My mother is not capable of going into the store so I have to do all the this to help her switch her metro phone number to her new t mobile phone. I usually go to that store because I live around the corner from there and buy my phones there. Well this young girl was not helpful at all I was not trying to change anything for my mom all I needed was for her to see why my mom is not receiving text from metro she said she cant help me out because of their policies she needed my mother in the store. I told her we can call my mom I have her pin # whatever she needed to check why shes not getting text from metro pcs only. If this is what corporate trains their associates to not help customers with issues then they need training themselves. I'm very disappointed in this whole situation will never go to this store again.
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July 2021 by Fco.j Valdez.a
Excelent service
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April 2021 by Danielle Mack
I had literally a great experience because the service was so fast they had me in and out in 10 minutes normally it takes a long time and any other store I've been to I've been with metro for like 10 years and this is the first time it's ever been so quick and so friendly I definitely recommend this place and they're having a great deal right now I walked out the door with a brand new phone service case and protector for $81
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November 2020 by Denean Gray
I went into this store tonight at 7:00pm and needed assistance on my mothers phone she's not receiving text from metro customer service and in order to make any changes to her phone they send you a text message to verify a # they sent for security reason. My mother is not capable of going into the store so I have to do all the this to help her switch her metro phone number to her new t mobile phone. I usually go to that store because I live around the corner from there and buy my phones there. Well this young girl was not helpful at all I was not trying to change anything for my mom all I needed was for her to see why my mom is not receiving text from metro she said she cant help me out because of their policies she needed my mother in the store. I told her we can call my mom I have her pin # whatever she needed to check why shes not getting text from metro pcs only. If this is what corporate trains their associates to not help customers with issues then they need training themselves. I'm very disappointed in this whole situation will never go to this store again.
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July 2020 by Hamilton Ramírez
Good service but I see that in order not to lose money they give you other people's torn bills and they don't pay for the broken dishes..
Because they don't look before charging, then they give us bills in bad condition.
