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February 2024 by Garland C.
The customer service was amazing, from the time I walk through the door to the explanation to the aftercare. I just got a simply nose piercing and the attention to detail was above par. Thanks again to Brielle and staff .
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January 2024 by Shan B.
I found my new piercing place! Everyone was so knowledgeable, I felt so welcomed immediately. I would 1000% recommend this hidden gem to anyone looking for great customer service.
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January 2024 by Victoria N.
I first came here in 2021 to replace a messed up cartilage piercing I got from another place. The staff here was super helpful and walked me through the healing process! Since that day, I've got a conch, rook, and tragus piercing there and they've healed PERFECTLY! Never again will I step foot in another studio!
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January 2024 by Roger H.
I freaking love this place I've been here three times for stacked earlobes piercings and everyone I go I feel in such great hands. The last two times I have gotten my ear lobes pierced by Brielle and she is so dope and the first time I didn't feel anything and the second time slight pinch but that's it amazing job by bri. I will be getting all my piercing hopefully with bri. Love new flower studio
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December 2023 by Jessica Smith
My sister and I came here while visiting Long Beach. I found the spot on the national association of piercing (APP) to ensure they’re safe and trained. Now that I look at the site again I notice the dude who pierced my sister is not listed as an APP business member. I should have checked that when we got there but instead trusted the place.We felt a little uncomfortable at first as the front desk gal was super hard to read. Not very welcoming at first but she warmed up after we got pierced. I had my tragus pierced and my sis got a third piercing on her left ear. After two weeks my tragus got embedded and you could no longer see the jewelry. I went to my local piercing spot and they popped it out for me. They told me the placing of the piercing was deeper than they normally do so I will most likely continue to have issues with it. Couple more weeks went by and continuous problems with the piercing. It would not heal. I had to go back to my local piercing spot and put a longer bar on it so it could have more room to swell. They told me I may need to just take it out and start over cause the placing of it will continue to give me problems. I gave a few more days and still so uncomfortable. So I had to take it out. Now I’m left with a scar that’s healing.My sis on the other hand, her jewelry fell out and she put a replacement in there and it didn’t make it either.Couple other things to note:- not a huge jewelry selection- our appointment didn’t start on time- plenty of parking here so no worries there- once we were there for a bit the front desk gal warmed up and that was nice but it felt like we had to win her over first- double check your piercer is listed as an APP business member if you come here so you’re sure to get the right technique and placement
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December 2023 by Katelyn O
Great selection of jewelry! Everyone was very friendly and helpful.
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December 2023 by souxiewoozie
Took my 17 year old for to get her ears pierced and they would not do it because she doesn’t have ID. Honestly I would have been fine if the girl at the door had just said I’m sorry they don’t pierce minors. But she has pretty rude and condescending telling me it had to be a “government issued ID”. Ok cool, she’s only 17, I have my ID- she cut me off “we need both her ID and your ID” I said “is school ID sufficient?” She scoffed and said “it has to be government issued” I said half joking “it’s public school, state of California- that’s government funded, so essentially government issued. She’s 17, she doesn’t have a drivers license yet” and she got indignant saying “you can get an ID card at any age!” So I said “so you can’t pierce her ears?” She said “well yeah we can” then after a long pause said “after she has an ID card”.The man who was there and opened the door for us was actually very nice. He recommended trying another shop. Unfortunately the shop he mentioned is in Costa Mesa, a little further than I wanted to go. Now we know why people end up going to the mall… (I would never recommend that, just sayin).
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December 2023 by Jewel Light
I went in at 4:30PM on December 19th. I sent in my husband to pick up jewelry for me as my septum had fallen out and I was eager to get something back in before my piercing had closed up. My husband went inside of the shop and face timed me so I could pick out what I was looking for. The woman in front was extremely abrasive and aggressive. I was excited to purchase multiple pieces of jewelry before I heard the way she was speaking to my husband. Rather than helping us through the predicament, she repeated multiple times that I should come in instead. She was unhelpful, and eager to sell my husband a gift card rather than sell him the much needed jewelry. He left empty handed and now he is off to find a different place to purchase jewelry from. While I don’t feel like there was any malicious intent behind her tone and words, she definitely needs coaching on how she treats incoming customers.
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December 2023 by Mia
I was having a lot of trouble finding a piercing place who would help me downsize my Ashley piercing since I am from out of town. I had called 2 other places and both informed me they couldn’t look or install the post but could sell me jewelry. Brielle (piercer) and Jay (front desk gal) took great care of me from the moment they picked up the phone all the way through the end of my downsizing service. I’m really happy with the entire experience and their professionalism.Thank you girls for all of the great care!
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December 2023 by Kara S.
I have been to New Flower Studios several times. They are always professional and courteous. Their jewelry is great and they have a good selection. They've helped me with my piercings and jewelry selection. Always a pleasure to work with them.
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October 2023 by Heather P.
What can I say? I am loyal to my piercing shops when I know they'll provide me with quality piercing, instructions and knowledgeable help. I'm visiting Cali for a few weeks and decided it was time to get my septum ring changed out after 2 years of the training bar because I was too lazy to find a shop in Germany or England. So I decided to make a quick appointment online for today (19 Oct) for a piercing purchase/change. Now it's been a hot minute since I've been to NFS so having all the prices laid out was great. The fee for a piercing view/purchase is $15 and then of course the fee for whatever jewelry you select. I opted to have my nostril hoop changed out for an internally threaded opal bar and a seamless hoop for my septum. I didn't get the name of the girl at the desk, but she was super sweet, helped me pick the opal piece out and even offered her advice on which size she thought would fit me best and we ended up agreeing on the same sized one. My piercer was Kenny, and he was so chill. Thoroughly helped me assess which would be best for my septum since I do have a deviated septum and while my piercing is straight when looking at it head on, if I tilt my head up you can see the way it was pierced to assist in the frontal placement appearing straight. So instead of going with another horseshoe shaped bar, we went seamless and he found one that fit my nose perfectly. After my jewelry was picked out, Kenny set up the room and set me up. He forewarned me about a little discomfort but as a girl with allergies, my nose is used to being manhandled a bit so it was completely painless to have the new septum ring placed. Didn't even tickle. Because I was just existing there without flinching, he did check to make sure I was okay, which was appreciated because I'd zoned out a bit. Total price for the appointment and jewelry was $75, which was pretty great because my nostril piece is Anatometal, one of my favorite piercing brands. My conch piece is by them as well haha. Anyways -- 5 stars as usual for great service, ease of finding what I needed and getting my new hardware set up. Thanks John for having a consistent reputation for standards and expectations for your shops and employees.
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September 2023 by Rachel S.
I did so much research prior to deciding on a studio and piercing artist for my second-ever body piercing - septum piercing! And all that I read about John, New Flower, and Black Raven (tattoo parlor that hosts New Flower piercings several times a week) convinced me this was the best choice - and my wonderful experience confirmed it! I was especially excited about my money going to a vegan artist. John's resume is so impressive. Taken from his bio to prove my point: "Red Cross instructor and authorized OSHA trainer who provides Bloodborne Pathogens Standard Training on behalf of the Association of Professional Piercers (APP). He manages the online education platform for the APP and is a member of BAEA, AFDO, NEHA, and APP body art and legislation committees." I mean, who wouldn't feel comfy, cozy, confident about getting pierced by this industry badass? John made me feel very at ease, super comfortable with the somewhat unnerving process of being pierced through a beloved facial feature, and it was so much more gentle and mild than I anticipated. The aftercare instructions made me super confident about taking care of my new piercing and keeping it clean, healthy, and healing as quick as possible. I read so much online about aftercare prior to my appointment but John's advice slightly differed (he uses retainers for safer healing, which heal faster and better when flipped inside (which is convenient for hiding it if you need to!) The experiences I had read about online involved the putting in of actual jewelry (like a clicker or barbell) fresh after the piercing and this isn't as safe or conducive to the healing process. In short, I cannot recommend New Flower Studio enough for all your piercings. And if you're already pierced, they have a curated selection of gold, rose gold, and silver jewelry with real gemstones that is gorgeous and constantly rotating. Go to New Flower! Big parking lot with tons of parking. Cool location!
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September 2023 by Tina W.
way too expensive !!!!!they charge more than double for their piercing jewelry than last year! Rude people that work there! the tattooed guy said oh let me see how I can fix your nose ring came out in 4 minutes did not let customer see what he did then when we were leaving the RUDE lady at the register said oh by the way it's 15.00 !!! when we got home to look at the work the ring in my nose was oval instead of round with a bunch of tool marks in the jewelry ! they are a RIP OFF! and they had no customers in the place!!!!! really ??
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September 2023 by Daisy A.
You want quality jewelry from professional piercers? Then come here! Great experience. Thank you John and Brielle.
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August 2023 by Knox C.
My experience at New Flower Studios was honestly the best. I went there to get my first facial piercing and they were incredibly informative regarding everything necessary to have this nose piercing heal correctly. The people there were the friendliest people there. I'm not one for writing reviews but the experience was so great I had to let other people know. 100000/10. Highly recommended.