Optum Surgical Center is an urgent care facility that provides compassionate and prompt medical attention, particularly for children. Many reviews highlight the friendly and caring nature of the doctors and staff, making it a preferred choice for parents seeking quick care for their kids. Patients often report being seen within 10-15 minutes for initial evaluations, with wait times ranging from 30 to 50 minutes for further treatment. The staff is noted for their excellent bedside manner and thorough explanations during examinations, especially for young children. However, some experiences indicate challenges with communication, particularly regarding check-in processes and coordination during procedures like colonoscopies. While the center is appreciated for its efficient service during urgent situations, some visitors have mentioned longer wait times in the lobby. Overall, Optum Surgical Center is recognized for its commitment to quality care, making it a valuable resource in the community for urgent medical needs, especially for families with young children.
Brought my wife in first thing Christmas Morning … she got right in / diagnosed / got meds and she was in bed 2 1/2 hours later. Not a good Christmas, but we’re grateful they were open and quick.
April 2022
Was waiting all day for a very important "in the morning" phone call. They called and quickly hung up 2 minutes before closing, at 7:58pm, making sure I missed the call and had to wait the very next business day.If you get there before 2pm, they're quite quick and efficient.
January 2022
Attentive care. Follow-ups were prescheduled during initial visit. Friendly receptionists, doctors, technicians, and nurses- From beginning of visit to the end.
