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April 2024 by Max
Quality products for your pet! The staff are very knowledgeable!
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April 2024 by Emmie P
I washed my dog a few days ago and I want to commend all of the employees at this facility. I was the woman who smashed her little finger in the car door and Taylor and the other young people really helped me bandage up my finger so that I could go ahead and get my dog washed. Thank you so much for your help. It is much appreciated. I love this place, it's very easy to use the facility and I highly recommend it.
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April 2024 by H
I don't recall ever having written a review, but I feel compelled to do so now. Alex gave my husband and me the best customer service we've ever experienced. Alex spent a lot of time explaining diet, vitamins, and hacks to entice our finicky rescue to eat. Alex was very knowledgeable, approachable, patient, and funny. After 6 months of stressful trial and error, our Mookie is very happy and finally eating well! We only wish we had come here sooner. Please give this man a raise and a promotion! Thank you so much Alex!
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February 2024 by Amber Gonzalez
I buy my dogs food here and I love their buy 3 get the 4th free deal. I always take advantage. Staff is always friendly and ready to help
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January 2024 by rodmanllew
Great selection of goodies and foodies for our dog and cats. Worthwhile the stop to get a few ecoutrements
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November 2023 by Denise Collins
Found my cat litter here when Amazon and Walmart didn't have any!
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October 2023 by Natalie M.
My best pet store experience, by far! I was helped by Sydney, and her level of dog food knowledge, professionalism, and customer service was second to none. I felt so comfortable talking with her and she helped me pick out some great dog food and other products for dog dental health. I walked out of the store feeling like a "proud mama" because I knew I was giving my dog the best of the best. Thank you for such a great experience Sydney and thank you Pet Food Express for educating and hiring Sydney :)
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October 2023 by B W
They have most brands of dog and cat food but don't carry senior wet cat food. The staff is friendly and they have cat and puppy adoptions on Saturdays. Parking is shared with Trader Joe and other shops but there are enough spots. The price seems to be about the same as Petco and Petsmart.
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September 2023 by Darlie T.
Wanted to love this place. It was my first time ever visiting and was aggressively trying to find a great litter thats safe for my cat to be exposed to when using in a litter enclosure box. So I'm concerned for her experience, long term health and safety. I recognize my previous clay litter is extremely dusty. And so was searching for a Great litter alternative. I wanted to ask more questions and have a discussion about not only the one i was planning to purchase, but also get their perspective of the other products at their store. However, it seem the person I happen to talk to, didnt want to have a discussion. That person gave Very short statements or one word reply. Again, I, whose concerned about my cats well-being wanted a discussion about the stores products. Also upon further investigation, Im concerned that my clay litter was the cause of my cats eye irritation and possibly also my breathing difficulties (when deep cleaning the litter area airway would narrow causing difficulty to breathe).---so yes. I wanted to talk. I felt like a task the worker needed to be done with to just move on....the first worker who welcomed me there was very sweet, but the other one I ended up buying my litter from n had further interactions with was the problem. Was very discouraged n disappointed with my experience there and wont be going back there ever again.
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September 2023 by Michi L.
I came here for a dog adoption event that was organized with Ozzie and Friends. They have a back room that they use for events like this. There is also a clinic in the back. And an area that is gated so that we could interact with the dogs and learn a bit more about their personality. Since they partnered with them, when I adopted my new puppy, they gave me a 10% coupon that I could use. So I got a new harness and some training treats for her. They were very helpful when I had questions about which training treats I should get. It been a while since I've had to train a puppy so it was nice to get some advice. There is also a dog washing station in the front. It was pretty crowded the whole time I was there.
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September 2023 by Damien H.
So, this place is really, really amazing! The customer service stays excellent and their variety is outstanding! I came to the store on 9/14/23, around 7pm-ish, and the staff I dealt with were just so helpful; there was also a primal dog food rep there and she was fantastic-she recommended some topping for our dogs and they absolutely love it!They have dog wash stations and the location couldn't be any better as there are great places to shop and eat within the area. Please do yourself a solid and treat your pets to this gem in Long Beach!
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September 2023 by samuel caro
I really had a bad experience with one the guys in there, but any way we need to keep buying there our pets food but not more treats from there.
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September 2023 by Omar Arellano
Good wash station for your dog might want to bring your own soap theirs is a little weak
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August 2023 by Jan C.
I wanted to use the in house dog trainer here. I came once and he was gone during his supposed hours so I called before coming this timeAt 2pm call at 44 call at 430430 call at 5And finally call at 530He is there? Great I drive 30 minutes to get there. Oh he left. There wasn't anyone here.
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July 2023 by Hannah A.
We've been going to Pet Food Express for a few years and they never seem to fail us! They offer the best self service pet wash, great quality food and treats my pup loves, and wonderful and reliable dog gear and goodies!! We even went here to celebrate my babies birthday !! (She's 13 now)