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January 2024 by Joseph Barrios
I'm truly grateful for the exceptional service and warm atmosphere at Long Beach Porsche. Every encounter was incredibly welcoming, and I can honestly say it's the best experience I've had. Big thanks to Ted, Mazy, Derek, and the entire team at Porsche Long Beach! I would wholeheartedly recommend anyone I know who's looking to buy a Porsche to consider this dealership.
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October 2023 by Lavonce J.
Would like to recommend Circle Porsche in Long Beach for service as well as helping you with advice about your Porsche. Domenico Macchia was super helpful with talking me through several repairs and giving me advice on some preventative care for my 911 Carrera. The prices are reasonable and the customer service is second to none. Domenico is a Porsche owner and his knowledge of the car and it's maintenance issues and needs is amazing. All of the guys there top to bottom are very helpful.
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October 2023 by Cheri MacWilliams
Ariel in the service department is amazing. He goes the extra mile to help, keep you informed, and is very honest. Also very friendly and kind.Services: Auto engine diagnostic
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April 2023 by John q P.
Called to find out what an oil change would cost for my car. No one there can tell you and they said they will call me back to let me know. No one ever called. That's ridiculous and a very bad way to do business. Doesn't make me wanna bring my car in for any other service my car would need. I bought the car at this dealership too. Very disappointed...
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March 2023 by Chris Kim
Derek U. and Ariel P. are wonderful professionals. They always go way above to meet my needs, and my car is always taken care of. Great people to do business with.. Highly recommend.Services: Electrical repair
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February 2023 by Mr. K F.
I came to Circle porsche back in October of 2022, I had some recalls that needed to get done. My service advisor was Aerial. When I first met Aerial, he seemed like a nice guy. I told him I also needed my windshield molding looked at because it started to deteriorate. Every time I would wash my car, there would be black residue smeared all over my exterior pillars. I told Aerial my car is still under the manufacturers warranty and if he could possibly get this replaced. He said he would take pictures for me and submit it to Porsche after he finishes the recall. When the car was finished I picked up my car and went home, thinking he took pictures of the windshield molding and had already submitted to Porsche but I guess he forgot. So I took the pictures for him and sent them over to his email, he confirmed he got them and will submit them immediately. 5-6 days goes by and nothing so I emailed him and got a response, he said he will have an answer for me soon this was on 10/31/22. 3-4 days pass and nothing so I called into Circle Porsche and spoke to Aerial and he said it has been approved for replacement and now he'll order the parts. He said if he has it in stock he'll schedule me within a week and if he needs to order the parts it will take. 3-4 weeks. Today is February 20, 2023. I tried calling numerous times trying to get a hold of him, he's either always busy, or not able to come to the phone, I left messages with the receptionist to ask for a call back and nothing. I pretty much got ghosted. At this point, I gotta say that I'm really disappointed in the service that I've been getting at this dealership. I had a lot of high expectations because of their great yelp reviews. I hope this review gets read by the right person at this dealership and something changes. Goodbye Circle Porsche.
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January 2023 by Anne Marie
Love taking my Porsche here. I feel Bougie!! LoL
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January 2023 by Glen Villanueva
Good customer service
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January 2023 by Alex R.
So disappointed! I ended up with my new gorgeous Taycan but not through the best experience. To emphasize, it wasn't the kind of experience you should get at a dealership of Porsche's stature. First off, this review is no reflection of the first salesman I met with, David Farnell. He was a lovely, polite and very informative gentleman so at least we had a great start with him. He indeed took care of us very well. But then we got stuck with Larry Tabarez... Larry was nice and friendly when explaining warranty package options and what not, but when we came back for purchasing, gosh he was awful. Salesman behavior is not shocking but condescending, rude, and obnoxious behavior IS and overall, not acceptable. When we returned to purchase my vehicle a few hours after thinking about it, he became very snarky (especially when we said no to certain packages). Then when I had to call my bank to authorize the down payment that I was making on my debit card, he kept rudely interrupting me (SEEING THAT I WAS ON THE PHONE) and looked at me in the most impatient and condescending way and said "You know what we're doing here right?." I wasn't sure if we were in a mafioso film at that point because that is how ridiculous that sounded. I honestly felt like he thought that he could speak to me that way simply because I'm a younger woman in her 20s. At that point, my fiancé and I were fed up with him but left it as is because we had already been signing paperwork and handling payment for that hour. I came to Porsche hoping to be serviced by high-level salesmen as higher quality all around is implied in the Porsche name itself, but if you want Honda dealership services, that's what you'll actually find at Porsche Long Beach. Maybe now that Fletcher Jones as bought them out they will prioritize revamping with higher quality salesmen. I love my Porsche and can see myself purchasing again in the future but NEVER from Circle Long Beach (Aka Honda).
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January 2023 by Kevin F.
Since we have bought few cars from Newport Fletcher Jones. We went last week to buy a car here since it is branch of Fletcher Jones now.. Had horrible experience with the management pressure sale tactic. After few days back and forth with the sales person we agreed on a deal to buy the car and he called we can go in and wrap it up. So we get ready to go pay them to buy during the day he keep texting that another customer looking at it. If they were honest saying upfront they are not interested in my deal then no problem. But don't lie, drag a customer on a false deal for days and then ghost them after you say we can go in pay to close the deal. I would never go back to the Long Beach Porsche. Hope you have much better experience than me. I have no clue why good Fletcher Jones buy such a horrible dealership.
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October 2022 by William C.
Purchased a new 2022 911 and I have been looking for months. This will be my last new sports car. The dealership was very fair and no haggling, well 500 off. Newport Porsche and Mckenna are great but Circle is King.
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June 2022 by Susana S.
This review is regarding my experience with Sulayman (aka SULLY, aka the BEST person I've had the pleasure of working with to take delivery of a car). Sully helped me exactly 12 months ago to secure my dream vehicle. Along the way, he provided me with updates, has been incredibly professional and friendly (meaning GENUINELY friendly). I took delivery yesterday, met Sully, went through a super smooth process - side note: he insisted on showing me everything I needed to know about the car and went above and beyond when it was also over 100 degrees outside (he was in a suit and never rushed the process). Sully, I hope you found a fridge afterwards with some ice cream waiting. I look forward to referring anyone looking for a Porsche to get in touch with Sully. Thanks for creating the best of the best experience.
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June 2022 by Nic S.
Edgardo is detailed, communicative, responsive, and an all-around joy to work with. Highly recommend for your next Porsche purchase!
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May 2022 by Richard E.
Great service, dependable and honest. Also nice gift shop for Porsche enthusiasts. Thank you Adrian in service.
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April 2022 by John S.
These guys are awesome! I sold them a 2021 Macan GTS I recently purchased in December. They offered me a lot more $$$ than I expected. The entire transaction took less than 30 minutes. This is the second transaction with Circle Porsche. The first one was purchasing the Macan and the second was selling it back to them. Both were perfect! Highly recommend!!!