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March 2024 by Alvin Smith
Liz was fast and nice and respectful
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January 2024 by Lo Graham
Disgusting. After storing our things here for a year we opened up the unit to find that rats/mice seem to live in there full time. The entire property is filthy and smells like urine. Nearly every box and container was chewed into, furniture ruined and mice/rat poop on every square inch of the place. This place is a massive waste of money and if you value your belongings you will go somewhere else.
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December 2023 by Joe Martin
My experience has been fine overall. My only complaint is that sometimes they will have everything completely closed down during business hours for seemingly no reason, resulting in a wasted trip. At minimum I feel like I should expect to be able to access the unit I pay for during business hours. Not impressed.
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November 2023 by Nancy Crue
I came in for help with the Public Storage App and got incredible assistance from Justice. Very much appreciated...!!!
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October 2023 by Charles “JAKE OF ALL TRADES” Hatton
The Public Storage on 1917 Long Beach Blvd. is awesome & highly recommended it. The staff there are great and kind especially Vivian! As most public storages treat you as if you’re just $$ Vivian actually treats you as a human being! She greats you with the biggest smile and answers all your questions patiently to make sure all your storage needs are met. All the staff there are great but Vivian is definitely a reason to store her items here. I wouldn’t look any where else
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October 2023 by True Baller
I would like to share that my experience was great and I really appreciate Carmen and Darlene’s help because they were very understanding, likeable, very nice, polite and I really appreciated their help. Thank you two for helping me out and making a day worth living.
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October 2023 by Jovanny Rosas
My experience here was Amazing the front staff was on it and provided more than enough information on renting out a unit I would recommend this place.
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October 2023 by Jordan Erling
Just signed up today, got a killer deal on a storage unit, Carmen at the desk was fantastic, thanks alot!
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September 2023 by Milton S.
This was my first time renting a storage unit. I rented on line never seeing the unit. When we got there they was a little busy but we didn't wait long. Darlene was very helpful she showed us our unit we did not like it ( because of a weird funny shape) so she checked for a better unit and she found us one. Darlene was professional and courteous she did a great job. She showed us all we needed to know to get in and out. I have been back three times since renting and she was there for us every time. So far our experience has been great. Keep up the good work.
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September 2023 by Melissa Wallace
The staff working is wonderful try to make sure all is well.Out of their control and I mean out of control rat problem. I open my unit to rat poop all over purses, clothes eaten through. The girls tell the owner who does nothing. Take a day and tent it people will get over it when they find out why one day they couldn't get in their units
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September 2023 by Sandra Snell
Very courteous young lady great soul. We love her. She’s the best.!!
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August 2023 by Rachel Munoz
Thank you for your time and all your wonderful help Darlene! You took your time with us and answered all our questions. I will definitely be recommending this place!
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August 2023 by Daniel M.
It is a terrible idea to chose this storage. They just want your money, there isn't any entry after hours they dont refund the lock money and mistry charges accruing every month. Since I have been a customer I have paid what I agreed to pay it's all ways a hidden charge. Prorate days I'm paying for the month charge me for the month and be over with it. Two charges to my account cost me money.
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August 2023 by Dora England
Thank you Deborah! I always have an amazing experience and excellent service!
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August 2023 by Liyah Parker
Thank you so much Darlene for everything you helped us with on Tuesday. Your transparency, personality, and customer service were top tier! The fact that you went above and beyond and went the extra mile just out of the goodness of your heart spoke volumes, you are greatly appreciated!
