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March 2024 by Miguel Loya
Amazing customer service! Mike was very helpful. Knew what he was doing and got me in and out as quickly as possible 10/10 customer service I highly recommend this public storage
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March 2024 by Marisol Gonzalez
Mike Martinez was amazing he helped me right away! Turned my day around completely and I appreciate it. Long Beach is a great location.
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March 2024 by Andy De Anda
Hello, thank you Crystal!! Thank you for you help today, see you next time!
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March 2024 by Gee Mmm
Carlos is Great very professional and very informed and he made me a customer.due to those facts and his personality.
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March 2024 by Gurvir Riar
Good if staying for a few months, if using storage for long term go with different options. They’ve doubled my rent in a year. Extremely greedy company.
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January 2024 by Joel Calderon
I came into get a cart, the lady in the office was very kind and nice.
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January 2024 by macy moore
Great customer and amazing work place tha KS ken
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October 2023 by Jodean Pelzman
Mike was great he made the process very simple.
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October 2023 by Terriana patton
Michael was awesome, made my transfer easy as possible when I needed a larger size! Great customer service, definitely recommend this location because of him!
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October 2023 by Kylinn Howard
Michael was great with our rental, made it super simple and easy! He’s outstanding as a customer service worker. Thank you Mike!
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September 2023 by Rahzee Simmons
Micheal is a winner! AWESOME SERVICE. Pleasant personality This is my second time renting here. You see why, ITS MICHEAL
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August 2023 by Tia G.
So I've been a customer at the Public Storage on the circle in Long Beach for about 6 or 7 years. I rent a 10x20 for work. I'm a fragrance rep. I understand that they occasionally increase the rent by $20/$40 but since the pandemic l, they have increased it twice $100 each time. That's quite steep. The managers at the facility have tried to request to skip an increase but I've been denied it every time. I was told that if I move out, the unit I've been renting will go from $700 to $438 for a new renter. That makes no sense to me. I currently pay $611. My unit was racked out, all 10x20 of it. They are now making me move to a 10x17 for $358. I didn't want to have to move at all. The customer service from the higher ups, where ever they are, is unbelievable. It sucks that I pay on time every month and still have to endure the hefty $100 increase every 6 months. And I'm going from the 2nd floor to the basement. Public Storage needs better customer service.
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August 2023 by Travis Roberts
Mike was incredible. Patient, well-versed, knowledge, and efficient. I came to inquire about a downgrade in unit side and he seamlessly was able to assist be in minutes, allowing for a some transfer process. As an operations executive myself- I appreciate his customer service, as well as his business acumen and communication style. A+ for Mike.Spaces shown were also extremely clean and organized which is also a huge plus.
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August 2023 by diane li
Five Star Experience. Was actually shown how to enter the facility with codes and how to lock the unit. Was taken of even thou another customer tried to have personal to switch units. However, personal look out for my best interest and I really appreciate that. Thank you for the great experience. Michael is the best!!
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August 2023 by Semaj Nagol
Michael was efficient and gave me a good and fair price. I couldn’t have had a better experience
