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December 2023 by Mitan S.
Had my Hyundai repaired at quality assured collision center. Since I was paying out of pocket for the repairs, they gave me a very reasonable quote. The paint matched perfect and the car looked beautiful. They also had my car detailed inside out. Marianne in the office was very good at communicating the process with me. Overall, a pleasant experience and would definitely use and recommend quality assured collision center.
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December 2023 by Wayne J.
Awesome service!Needed to have some (Non-insured) body work done.Quality Assured did a bang-up job. My car looks great! Price was just what I needed, and I will definitely be back next time fate comes for my car.Thanks Marianne and everyone there.Highly recommend!
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December 2023 by Olivia V.
I cannot recommend them enough!!! They went above and beyond to take care of me.... I am a freshman at Long Beach.....I highly recommend using them.
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November 2023 by Nia M.
Hands down the best car repair experience I have ever had. They gave my weekly updates and pictures; Communicated with the insurance company, and had my car done ON TIME! The customer service was impeccable. I compared auto repair shops in the area, and they had the best prices. Even when compared to the shops my insurance company recommended. I highly recommend this shop!
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November 2023 by Ronald Kaiser
I brought my wife's truck end for bumper repair. And when I first walked in Maranne the secretary, there was so nice to me. I ask for an estimate and the owner said. I will handle it and gave me an estimate right on the spot. My wife's truck was as good as new in two days If you want satisfaction, use this shop.
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November 2023 by Joshua H.
Thank you so much for fixing my fender didn't even make appointment and that still helped me out. Highly recommended this body shop BEST PLACE EVER!!!!!!!
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November 2023 by Antonio Pride
I had a fantastic experience with quality assured collision center when my 2009 Pontiac G8 got scratched they made the entire repair process a breeze. They handled all the insurance interactions, and the only time I needed to speak to my insurance was to approve sending the payment directly to the shop. My car now looks brand new and they kept me well informed throughout the process. I attached a few photos they sent me as an update throughout the process. The team at quality assured provided exceptional service, and I highly recommend giving them a try. Amazing people and outstanding service. Thank you guys!
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November 2023 by Jesse Vergara
Marianne was extremely fast, communicative, and helpful. They are definitely one of the most affordable places to get your car fixed especially if you're paying with cash. I'm extremely happy with the work done and would recommend to anyone looking to get their car fixed up.
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November 2023 by Ericka Cho
Was continually updated on the progress of the repairs on my vehicle. Even sent me pictures of the progress.Very polite and informative with all my questions.Repairs were immaculate and looked amazing.
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October 2023 by Antonio P.
I recently found myself an unfortunate situation when my 2009 Pontiac G8 got scratched I went through insurance to help me with the repairs. I found quality assured collision center as a referral and let me tell you they were an absolute lifesaver from the moment I reached out to them. The team at quality assured, prove themselves to be true professionals. They took charge of the entire insurance process, handling all the necessary communication with my insurance company. All I had to do was give my approval to have the check sent directly to the shop, and they took care of the rest, efficiently and seamlessly. throughout the entire process, the team at quality assured collision kept me well informed with regular updates. It was incredibly reassuring to receive those updates and know that my car was in good hands. they truly understand the importance of clear communication and customer satisfaction. When it was time for me to pick up my car, I was absolutely blown away by the results. It looked as if the scratch never happened they did an exceptional job and my car look brand new again. I couldn't have been happier with the outcome. Not only did quality assured deliver outstanding service, but their staff also went above and beyond to make the entire experience pleasant and hassle free. They are a team of amazing people who generally care about their customers and their vehicles. to provide a visual testimony of their excellent work I have attached a few photos they sent me throughout the process these pictures speak volumes about the meticulous attention to detail and craftsmanship displayed by the team. If you find yourself in need of collision repair services, I 100% recommend giving quality assured a chance. Their commitment to top-notch service combined with their remarkable skills, will leave you impressed and satisfied trust me they are definitely worth a try!
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September 2023 by Michelle B.
I recently had the unfortunate experience of being in a car accident, but thanks to Quality Assured Collision Center, the silver lining was their exceptional service! From start to finish, they took care of my car with the utmost professionalism and attention to detail.First off, I have to mention how friendly and efficient their staff is. From the moment I walked in, I was greeted with a warm smile and a genuine desire to help. Marianne, in particular, was an absolute gem. She went above and beyond to make sure I understood the repair process and kept me updated throughout.As someone who's always been a bit wary of auto shops, this experience was a game-changer. Quality Assured Collision Center not only repaired my car flawlessly, but they also made me feel like a valued customer every step of the way.If you're ever in need of car repairs or any automotive services, I highly recommend giving them a visit. Their quality of work and dedication to customer satisfaction is unmatched. It's not often you find an auto shop that combines exceptional service with a friendly atmosphere, but Quality Assured Collision Center does it effortlessly.Thank you, Marianne, and the entire team at Quality Assured Collision Center, for turning a stressful situation into a positive one. You've gained a customer for life!
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September 2023 by Lauren Yates (ForsakenFae)
Was a little worried at first but they did a great paint job for the quoted price. No complaints ?
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July 2023 by Kimon Haramis
They changed my trunk hatch lock for free. Super nice guys.
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July 2023 by Joe D.
This is in regards to customer service (as I did not receive service from them) I reached out to Quality Assurance Collision about some dents on my car. While they do not do paintless dent removal, Marianne was more than happy to recommend a person. The customer service here is amazing so I can only imagine that their service is equally as good! Thank you, Marianne!
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July 2023 by HB S. A.
Unfortunately, the place where we all (my extended family) took our vehicles for body repair closed during the Covid, and they moved to Arizona. Their promise was that your car would look better, or at least it would look the same as before the collision. In my quest to find a place like that, I started looking online for a new collision center, and in process, I found these guys. Although I live in Anaheim, after seeing all the good reviews, I decided to take my car to these people. While on neutral, my car rolled backward, and the rear passenger door got stuck to a pole and got damaged (it was in possession of a new driver, not me, when that happened). Long story short, the rear door needed to be replaced. In this review, I will note all the pros and cons of Quality Assured Collision Center after getting back my car. Most of their Pros are in customer service, and Cons in the quality of job done on my car.Pros: 1:They will respond to your phone calls every time you call them.2: The people working here are in your best interest when compared to your insurance appraisers. 3: The ladies working in the front are very nice, and they will assist you with anything you need assistance with.4: They gave me a little discount, even though I never asked for it.Cons: 1: They will never call or text you to give you updates about your car. When I dropped my car, I was told that it would take 10 days to a maximum of two weeks to get the job done. However, after waiting for 2 weeks and hearing nothing from them, I called them on the 14th day to ask what's going on. During the time my car was in their possession, they never called me even once. I was the one who called them every single time to ask for updates until the final time, when I called them to schedule the time to pick up my car the next day.2: Took them exactly 30 days to fix my car, even though it was just a door replacement, nothing major. I was given a rental car by my insurance, but it only covered $35 a day, and the car I rented was around $50. So I had to pay around $450 out of pocket for the 30 days they took to fix my car.3: The door they fixed looks nice to an amateur eye, but as someone who knows about cars and love them, I could see and feel many defects right away.First of all, the paint was done in a non sterile environment, with more than enough foreign debris. The first picture attached will show how paint was done over small foreign particles, causing the paint to have little bumps, in many areas where the new paint was applied.Secondly, the coating was also applied in a non sterile environment, causing many tiny debris to get stuck inside the coating, as you can see in the second photo. Also, when I was washing the new door with hand, I could feel that the lower left area of the door was very rough, suggesting there was minimum to no coating at all.Thirdly, the inside of the door has some minor paint defects, as you can see in the final picture. To be honest, the inside of the door is not very visible, so I do not care that much. However, a professional 5-star job would've left no defects in sight.I conclude this review with giving this business a 3 star because they do what most of the other collison repair centers do, nothing exceptional (at least in my case). The defects with the service that I mentioned in this review are not sufficient for me to take my car back and leave it there for a few more days or weeks in hopes for a better outcome this time. I also hope for the business to take this review as a mean to improve their services, and not a negative critique.
