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March 2024 by Rose G.
This was my 2nd time here. Very clean, organized, most of all friendly staff. We had Charlotte . She was so sweet. I didn't have my proper documentation that my PCP sent me with. She went out of her way contacted my DR and made sure they sent it over electronically. We were in and out within 20 min . Not only that but, she is a great steady hand to draw blood. Thanks again Charlotte. Hope I get you again when I go back for lab work.
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March 2024 by Felicia L.
Not a good experience at all. They aren't helpful or professional. Worst experience with a lab.
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February 2024 by Johanna G.
This is my 2nd time here & I still have 4-5 more visits to go. I actually really like it here. The receptionist/ nurses are really nice. I come here bc it's 10 mins from my job & convenient for me to swing by before work (with an appointment) . I'm hearing how they speak to everyone and the service is spot on-
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January 2024 by Shelly S.
For a lab responsible for such crucial data, this place can't even conduct simple tasks as verifying their patients lab paperwork with the prescriber. My daughter has lab work every month for a routine medication but they can't ever seem to get the lab paperwork and will not contact the doctor to get it. The doctor tried to contact them via phone but their mailbox is full. How??? I tried to call as well since I'm the subscriber but the mailbox is full! This has got to be some sort of health violation that I will follow up on! The lab doesn't want to pay anyone to man the front lobby so they just have the phlebotomists come out between patients. How unprofessional! People in the lobby look frustrated every time I go.
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January 2024 by Alvaro Cisneros
They are absolutely ? , Costumer service, friendly and ? professional they help you since you cross that door
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January 2024 by Lil V.
This visit could've have played out better but the technician was unpleasant, lied to my daughter and mocked her complaints about it hurting. I made the huge mistake of bringing my 8 year old asd daughter here to get her blood drawn. I've never had any problems with her getting her blood drawn and or getting shots. She's very intrigued by it and tolerates pain well. The incompetent phlebotomist was unsuccessful in her first attempt to draw blood and proceeded to try by moving the needle randomly from left to right. I've had the unfortunate experience of having that done to me and it's undoubtedly painful. She blamed my daughter for tensing up for the unsuccessful draw but she only tensed up after she began to move the needle. I could go on because this unfortunately was just the beginning of a horrible experience but I'll end with don't bring any pediatric patients.
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December 2023 by Sonia Rodriguez
The staff are real helpful,nice and profesional. This establishment is always clean.
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October 2023 by Barbara B.
No one at the desk. The workers are unhelpful and have an attitude. Walk ins are made to wait so long that you almost piss your pants.
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September 2023 by Cristina M.
I have no idea why this place doesn't have amazing reviews. I went as a walk in and was done in 15 min. Crystal drew my blood and honestly she was the best I've ever experienced! I usually faint!! I will always come back here for blood work! Highly recommend!!!
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June 2023 by Tori H.
Clean establishment, friendly staff but they don't offer employer drug testing.. walked in, got that information walked right out.
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June 2023 by jose espinoza
I was nervous coming to quest diagnostics since it was first time but the staff/workers were very helpful and caring.
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May 2023 by Louis C.
So...I arrived for my 8:10am appointment this gloomy Saturday morning. I checked in on my phone. Easy peasy. I was there for less than 5 minutes before Anna called me in. This is where the wheels appeared to be falling off. Mind you, Anna and Quest were fantastic. My physician did not send the work order for lab work. Oh no! Anna allowed me to get a hold of my physician's office and they were able to send the order to her. The place is extremely busy. Many people do not make appointments so they have to wait. Anyone who has been to Quest knows they are busy, especially on Saturdays. Anna processed the order, performed her hub and had me out of there in less than ten minutes! Thank you, Anna! Thank you, Quest for having such amazing people working in extraordinary conditions. Patience is definitely a virtue with the patients.
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May 2023 by ULAN MERCADO
I'm so happy seeing Kayla the technician. Very professional and polite. Thank you again Kayla may God bless you and people around you ?
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May 2023 by Giovanna B.
The staff at quest was exceptional. They were able to help my son Garrison be brave. My son was able to get support and encouragement needed to draw his blood. Love Carlos and the team at Quest Long Beach .
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April 2023 by Robert Van Antwerp
Associates were very nice and positive attitudes. The lady who took my blood was excellent, caring, and great interpersonal skills set.
