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September 2023 by Aaron W.
I agree with a previous reviewer. The produce here is terrible now. Recent trip they had no organic tomatoes on the vine. The section with the organic greens is SOAKED in water because the produce is old. I tried to find a bunch of spinach that wasn't completely soaked. When I got it home the interior leaves had holes in them and were dry. This last one is a criticism of all local grocery stores, but I can be sure 99% of the time that their bananas will be yellow and brown-spotted tomorrow if I were to buy them. Makes no sense to me unless I want to eat 3-6 bananas in a day or want to make banana bread.
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September 2023 by Bob A.
This is for the Marina Pacifica store. My last few trips there the vendors have the aisles blocked! They have their cart on one side, they're stocking on the other side and blocking the aisles! When you give them a cheerful "Excuse me", you get a dirty look before they move. Corporate needs to tell the manager of this store to get the vendors under control. The manager works for the customers, not the vendors, it's sad that they don't realize this.
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August 2023 by Bru S.
It's 4:30 PM on Thursday and only three checkout lanes are open. Waited in line for 30+min. The store is full of stoppered. No manager or help around.
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August 2023 by Michael D F.
Why aren't all the checkstands open on a Saturday at 12:30pm??? Look at this line! Ridiculous!!
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August 2023 by Ty M.
Great quality food, but it better be because of the prices, however their customer service is horrible. At the Bakery for 5 minutes before being told by the employee 20 ft away at the Deli that we need to go to Customer Service to get help at the Bakery. We did so, and they paged a Manager who never arrived. 10 minutes later still no help, so we ask for the Manager from another cashier who points us to another employee...who is only a cashier. Where's the supervisor? Another 5 minutes goes by before we walk out. All we wanted was a pre-made fruit tart in the glass case. Next time I'll shop elsewhere.
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July 2023 by Amanda W.
Very transphobic stillIdk why the policy would be transphobic I don't consent to being discriminated against by staff
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June 2023 by Patrick R.
Ralph's ProduceToday, I returned yet again another vegetable tray I had purchased at our local Ralph's store on PCH. The expiration date was 28 June. The quality the vegetables, particularly the celery, was disgusting. We have noticed a steady deterioration of their produce over the past several months. I made it clear to the manager I saw that this was unacceptable and that they should look into the matter. Maybe it's their supplier pulling a fast one. I was told that all produce is inspected daily. Hmmm!
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May 2023 by Rhonda F.
I needed a quick lunch and didn't want take out. Who would of thought you can get fresh sushi made fresh . I got the ultimate chili roll salmon with avocado secret chili sausage and imitation crab, two summer rolls it has shrimp, imitation crab meat, lettuce raped in clear roll. Love the chili roll it was spicy but not overpowering. The same was clean fresh tasting. The imitation crab meat was shredded thin added a soft texture to the roll. The cucumbers were dice the size a little bigger then rice the combination was great. The spring roll was like eating a salad, the ingredients fresh shrimp, cucumbers, imitation crab meat, and lettuce was incredibly delicious. The sauce was that of a tangerine orange taste I did not care of it . You can even buy fresh roasted sesame seeds in a bottle . I asked the gentleman making the rolls if they had any purple ginger as they only had the clear ginger package in a small container. He told me the purple ginger is usually died to produce that color so I purchased instead the regular ginger. He said it was better for you.
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April 2023 by Dan S.
Larger than average ralphs grocery store. Huge mall parking lot near the busy intersection of pch and 2nd street.This pharmacy delivers for free to me. A little known fact. Sloppy work. They got my address wrong twice and put down the wrong insurance company. No excuse as they are on the same ralphs pharmacy network as the ralphs in El segundo. I just need to watch them like a hawk. I still prefer ralphs pharmacy to cvs or rite aid. I had major issues with those two drugstores.
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November 2022 by Michael B.
Delivery pick up isn't managed well. I waited 25 after checking in before my order was delivered to my car. Staff inside the store were of no help. Also, this store will try to give you there damaged goods if you are not careful. See pic.
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October 2022 by Matthew R.
Big beautiful store and location with management completely failing in most departments. The girls checking up front are appalling and have really bad attitudes. I get it overworked underpaid so pay them more or do something. The GM walks around like a pissed off but bored donkey. Also the blackberries are notoriously moldy just about every time. Gina is mean to her co workers and Cathy from the bakery is THE KAREN OF ALL KARENS. Who raised these deplorable people!?
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September 2022 by Alexandria S.
My mother and I enjoy coming to this Ralph's, for years, as they present a kind and welcoming presence. However today after we just left from the self-checkout the associate stationed there, refused to acknowledge my mother and I or offer us an sort of help( we're African-American) she gave look of disdain, flipping her hair at us and snubbing us. As though we have no right to be shopping in the story or worth of it. However she acknowledged everyone(who's was white and non-black). Even when we left she flipped her hair and turned away bitterly providing a good-bye. Other associates before her have always exceeded courtesy and respect. I'm not sure why Ralph's would allow someone with judgmental work-ethics to be allowed to represent their company that holds inclusion and equality to high-esteem.
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September 2022 by Justin S.
I was in the area and I needed to get water so I decided to check out Ralph's Grocery. This grocery store was clean and looked more like an upper scale grocery store. The customer service and the prices was good. On the way out though I witness a homeless person who ran out of the store with alcohol. With that being said not sure how safe it is here at night. Besides that I would be back to explore the store and see what else this place has to offer.
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September 2022 by David M.
I've tried to order the same 5 common food items more than 5 times during 3 months and got unavailable replies every time. What's going on? They did supply the other items I wanted every time, but I needed the 5 common food items most of all and had to cancel the meal I was preparing for my guests Imagine if you ordered hamburger, cheese, tomato, but buns were unavailable, how could you make cheeseburgers? And would you want to buy buy the other items without buns? So the store lost sales and a customer. If Ralph's doesn't have an item why doesn't it tell you whenever you try to order the item, not after you have already ordered it and are about to pay for it? Don't get me wrong. I love Ralph's grocery food just not the frustrating way it tries to seli it that turns me off especially when I'm hungry. Wouldn't you?
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August 2022 by Lorraine K.
I love my neighborhood store. This store has it all. There is an employee who is always in a bad mood and rude. I believe his name is Jesse. He always reeks of weed Im surprised he's not more mellow. I can't believe this is allowed in a grocery store. My son always asks what that smell is when we pass him by. So unprofessional. Unprofessional by Management, how do they not know that about their own employees.