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November 2023 by Brad H.
Shout out to Kevin at Rocky's Auto. I have GMC Yukon and lived in Long Beach for 6 years. Kevin is the first mechanic I have been to where the communication was regular, he did not try to sell me on something that did not need to be done, work was completed within a day, pricing was not just fair it was good, and best of all, its been 3 weeks since the repairs and all is good! With everything else that happens in the world today, its nice to have mechanic you can trust. Thank you Kevin and all the Rocky's team! I will be back for future work.
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November 2023 by Edgardo Garcia
DO NOT TAKE YOUR CAR THERE. IT TAKES FOREVER FOR THEM TO START WORKING ON THE CAR .PLUS THEY DRIVE YOUR CAR AROUND.(CHECH YOUR GAS SUPPLY AND YOUR MILES)WHILE MY CAR WAS THERE (8 DAYS)SOMEONE TOOK (STOLE) SOME COMMERCIAL FILTERS,SOME OTHER NEW PARTS,3 BOXES Of SODAS ,A PLASTIC BIN,A COMMERCIAL BLOWER.THE ANSWER FROM THAT GUY WAS "THAT NEVER HAPPENED BEFORE"WE PAID $460 FOR THE REPAIR. BUT AT THE END IT WAS MORE THAN ONE THOUSAND DOLLARS WI.TH ALL THE THINGS THEY STOLEWE DO NOT RECOMMEND THIS PLACE AT ALL.
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November 2023 by Aaron Cuevas
Ignore stars$90 for a oil (full synthetic) and oil filter change. 2016+ honda civic
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August 2023 by Vicky Tucker
DO NOT TAKE YOUR CAR HERE! City records indicate that they are not even operating with a valid business license as of June 29th. Since October of last year, they have operated under the DBA Rocky's Auto Service, but changed owners 3 times to avoid debts.Many years ago, I trusted this auto shop with the repair of my car. In recent years, the service and quality have severely declined. I took my car in to get a routine oil change and identify an issue with a check engine light. Kevin informed me that the MAP sensor needed to be replaced. I returned later in the week to drop off the car to replace the MAP sensor. The bill was $489.Not 5 minutes after picking up the car, there was a severe issue in driving it around the corner. After the initial, fraudulent "replacement" of my MAP sensor, I returned to the shop an additional 3 times, each time incurring more issues.My repairs totaled $1348. And each of these "repairs" led to more issues, many of which have yet to be resolved. I had to take Ubers ($60 total) back and forth to the shop for each error they made, and my husband missed a day of work to meet Kevin to see under the car, only for Kevin to show up late and cancel the appointment, not allowing my husband to see the "repairs." Rocky was rude and domineering when I showed up to the shop to pick up my car for the third time. He would not speak with me and left his son to sort out the mess.After continued failed Smog attempts, I later had another mechanic make the proper repairs. He informed me that the MAP sensor had NEVER been replaced and provided me with the actual OEM MAP sensor that was still in my car. He pointed out that they used cheap after market parts and charged me full price ($929 for a used vacuum pump and labor that typically costs between $500-600) without notifying me what types of parts were being used on my car. Additional repairs that they claimed to address were not addressed as stated on my bill. This mechanic, as well as the dealership, identified issues with my car that Rocky and Kevin said they repaired and charged me for.I ended up suing the business, taking all of my evidence to the court, and won my case. To date, he has refused to payout what a judge determined as a fair settlement. Crooked, fraudulent, rude, and will take advantage of you.
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August 2023 by Keyvon P.
Kevin at Rocky's Auto helped me tremendously. He was honest and helped me figure out what was wrong with my car. I highly recommend this place to anyone who needs car repair in the Long Beach area.
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July 2023 by V T.
DO NOT TAKE YOUR CAR HERE! City records indicate that they are not even operating with a valid business license as of June 29th. Since October of last year, they have operated under the DBA Rocky's Auto Service, but changed owners 3 times to avoid debts.Many years ago, I trusted this auto shop with the repair of my car. In recent years, the service and quality have severely declined. I took my car in to get a routine oil change and identify an issue with a check engine light. Kevin informed me that the MAP sensor needed to be replaced. I returned later in the week to drop off the car to replace the MAP sensor. The bill was $489. Not 5 minutes after picking up the car, there was a severe issue in driving it around the corner. After the initial, fraudulent "replacement" of my MAP sensor, I returned to the shop an additional 3 times, each time incurring more issues. My repairs totaled $1348. And each of these "repairs" led to more issues, many of which have yet to be resolved. I had to take Ubers ($60 total) back and forth to the shop for each error they made, and my husband missed a day of work to meet Kevin to see under the car, only for Kevin to show up late and cancel the appointment, not allowing my husband to see the "repairs." Rocky was rude and domineering when I showed up to the shop to pick up my car for the third time. He would not speak with me and left his son to sort out the mess. After continued failed Smog attempts, I later had another mechanic make the proper repairs. He informed me that the MAP sensor had NEVER been replaced and provided me with the actual OEM MAP sensor that was still in my car. He pointed out that they used cheap after market parts and charged me full price ($929 for a used vacuum pump and labor that typically costs between $500-600) without notifying me what types of parts were being used on my car. Additional repairs that they claimed to address were not addressed as stated on my bill. This mechanic, as well as the dealership, identified issues with my car that Rocky and Kevin said they repaired and charged me for. I ended up suing the business, taking all of my evidence to the court, and won my case. To date, he has refused to payout what a judge determined as a fair settlement. Crooked, fraudulent, rude, and will take advantage of you.
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July 2023 by Rocksyo
Came here to get some car service, once I got there no one greeted me, a worker just looked at us and straight up ignored us. We waited about 10 minutes to see if anyone would come out to help us, nope, nobody showed up. While waiting we decided to check out how much window tinting was and the guy we asked came to the car, looked at the window, gave the price and then walked back to his spot, didn't even ask if we were going to do it or not or anything it was so WEIRD.....after this, we waited a couple more minutes and left, took our money elsewhere, clearly they're not here to make business.
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July 2023 by PT6
This shop use to be amazing when Rocky was around, it seems he’s handed it down to his son that really just shouldn’t be in the business at all. Bad work and bad attitude, I’m sorry to see a family business in this condition.Service: Auto maintenance
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July 2023 by J H.
DO NOT COME HERE !!! Not sure how this place is still in business, Completely unprofessional shop with an unprofessional staff. Save yourself the time, money, and headache and go somewhere else. I will not be coming back, first and last time at this shop.
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July 2023 by Eddie M.
Great service and prices. Quick service also. Changed my breaks quickly. I recommend for all your auto repair needs
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July 2023 by Pedro rivera
Service was kind , respectful , fast good and I'm happy with there service.
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July 2023 by John J.
Great guy! Very friendly and professional. I had a wheel stud replaced and it was completed in a very reasonable amount of time.
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June 2023 by James Vlaisavich
MY BROTHER WAS TOTALLY OVERCHARGED... To put an engine belt on a 3.8 l engine V6 the most it should have cost ...$75.00... my brother was charged $150.00... OVER CHARGED... RECOMMEND LOOK AROUND BEFORE YOU EVEN THINK ABOUT GOING TO ROCKY'S AUTO SERVICE....???
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May 2023 by Kaaos Jones
Rocky's is my forever go to for all things car repair and maintenance. It doesn't matter where I move, I'll make the drive. Rocky is a great honest hard working gent and his son Kevin is just as great! They work with you, take care of your vehicle as if it were their own. Places with people like this are hidden gems and hard to find. Trust me you cannot go wrong bringing your car to them.
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April 2023 by Hosay 12
You got to see Kevin @ Rocky’s Auto Service. Very nice and most importantly honest and fair on the pricing. Was able to trouble shoot and show me what the issues were. Saved the old parts to show me what I had. Coming back soon for my other vehicles!
