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March 2024 by James A.
An easy stop for a quick drop-in while walking around DTLB, Ross is one of the few national retail stores that are still open at the City Place Shopping center. Like any Ross, one can find some really good deals for brand new clothes and housewares, but this one seems to be severely understocked compared to others. We wanted to get towels, and the selection was severely lacking. That being said, the selection of clothes was definitely a lot more than I remember, One interesting observation is that they always have someone monitoring the traffic coming into the store, and will make you wait for a little bit before allowing you to enter. Also, noticed that there is an Amazon locker for easy pick up if you live close by.
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February 2024 by E. Del castillo
THE WORKERS AS WELL AS THE MANAGERS ARE LAZY OLGASIAN GUYS THEY DO NOT DO ANYTHING IT'S BEEN 4 DAYS I HAVE BEEN SEEING THE SAME MERCHANDISE AND THE SHELVES OF MAKEUP, SHOES, SKIN CARE AND ELECTRONICS ALMOST ONLY I WOULD HAVE BEEN OPEN ONLY 5 DAYS WHEN THEY REALLY FEAR MERCHANDISE AND NOT CHEATING PEOPLE WE GO UP TO 3 TIMES A DAY, 6 DAYS A WEEK THAT'S WHY I SAY THAT THEY DO NOT WORK IN THIS STORE I NEED THE CORPORATION NUMBER BECAUSE THIS IS UNACCEPTABLE BETTER CLOSE THE STORE IF THEY ARE ONLY CHARGING WHY THE WORK STAFF IS TALKING AND STOP ALL DAY.
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February 2024 by Michael Sandoval
Always find good golf apparel here for a great price.
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December 2023 by Kain Bowman
Store was clean. Nice people were greeting you as you coming to the door lines look good. They had this sort of for christmas deals deals winning today buy a suitcase to prepare pants a code to shirts shoes some popcorn and a couple other things and it only cost me $225 to walk out with
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December 2023 by Liz “WhiteRussian” Dimitrova
Do not shop there!! They need to fire all of their employees and retrain them. This place is a joke. I will be filing in small claims court for pain suffering and defamation.Some staff member had the nerve to kick me out... Simply because I wasnt sure if I wanted to pay cash or card... The lady checking me out had not yet given me the total. So how the hell was I supposed to know until then.. that made Ross from my favorite place to a place I will never spend another penny at...
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November 2023 by Michael Cochran
Not a bad ross, lots of good stuff, good prices too, the only issue I had was have to wait in a staging area to be let in. I assume there is a lot of shop lifting in the area, but they should take a little inventory of who appears to be trouble makers and who is just a vacationer there to shop
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November 2023 by Michael C.
Not a bad ross, lots of good stuff, good prices too, the only issue I had was have to wait in a staging area to be let in. I assume there is a lot of shop lifting in the area, but they should take a little inventory of who appears to be trouble makers and who is just a vacationer there to shop
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October 2023 by Janice Williams
I come here every week at least once a week and spend my hard earned money. I at least buy one thing for myself per week ans everytime I come here on the weekend I am instantly uncomfortable recently, like today. I was racially profiled at the fitting room by the lady there I didn't get her name and the cashiers. Just because I am of color, black specifically, dosent mean you are prejudice of me. I went to the fitting room never had a problem but I notice everytime the lady is there specifically Sunday she always checks my clothes 3 or 4 times on the rack and dosent do it to other people and I always purchase my things because there is no reason to steal. She accused me of stealing something when she looked so stupid when she counted all the items on the rack. Cashier acted like I didn't have the money to pay either, unacceptable nd disgusting. I hope the attendant at the fitting room is disciplined and taught basic training of respect and not judging people based on their color, sad too because she was Hispanic. Very sad ross, I hope corporate sees this. I hope service improves, she learns not to judge everyone and more diversity in workers . Cried on my way out couldn't believe it out of all the times and years I've been here sad man.
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September 2023 by Nena Sibrian
You know that every time you come to shop at Ross you will find more than what you are looking for.
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September 2023 by Jian Franco
This store doesn't encourage loyalty.I can't return nor exchange an item with a handwritten note, "as is" on the price tag.Of course, you're aware of the state of the item, but nowhere that it stipulates I can't exchange nor return the item.Very frustrating dealing with my unfortunate cashier who won't take my dollar coin at the onset, coz she says she'd never saw a Dollar coin before......maybe that's why my item can't be return, becoz maybe, this is also the first time she saw a "As Is", as if the first time, uggh!Bomber !@$¥ ¿
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September 2023 by Holland Rupp
So much better than the ones by my area! Clean, organized, and full of what I need (as well as things I don't neeeeed but waaaaant lol)
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September 2023 by DMazzo B
Things are good and cheaper but not enough items at stores
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August 2023 by Mario Flores
This store is the worst. Inept staff and management. Refused to assist on a mistake they made. The loss prevention person is a bigger idiot for now knowing how to handle a simple question.
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July 2023 by Naveen Godara
A very good place for shopping. Cheap price and good quality products. Totally loved it.
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June 2023 by Blind M.
Gloria at the fitting rooms can't seem to be able to carry herself in a professional respectful manner with the average costumer she spoke to me like I was a toddler who had done something wrong and presided to demand i went n fetch some stuff for her... told her what she needed to hear and hopefully she stops treating people as she probably treats whoever she's got back home... En el pedir está el dar señora la actitud lo es todo Pd. Found some bomb work pants n shirt tho
