-
January 2024 by Jen M.
Very rude service. Unhelpful with selecting shoes that will support my feet. Overall extremely disappointed and will not be returning.
-
January 2024 by Marcus K.
As others reviews state, never any stock to try on. I came in for a visit. No one in the front of the store. Finally an employee greeted me and asked what I wanted to try on. I asked for 3 shoes to try on, and all happened to be out of stock. Every time I come in the employees seem bothered that they have to work and provide customer service. The scarce amount of traffic in store combined with the lacking customer service and low stock of product should be a sign of things to come.
-
December 2023 by Rebecca A.
Great service , i don't know the persons name but extremely helpful and patient. I was nervous walking but would recommend to family
-
November 2023 by Atharv Kulkarni
This place is great and this person named Abel was really helpful and great to talk to, would definitely recommend
-
November 2023 by Rosa R.
I came looking for some new shoes for walking. Sadly this place has nothing available for me. I asked for a few shoes and I was told they could order them. I would like to try them on before ordering, isn't that the point? The girl that helped was super nice and I don't blame her for lack of inventory. I did buy a pair that I really shouldn't have bought . But they have a great return policy so they're going back
-
October 2023 by Ben H.
TL;DR: Very friendly staff and a shop with some runners amenities but limited sizes for each The two associates seemed very eager and ready to help us choose our new running shoes. They also had some fun amenities around the store I'm guessing to help check your foot size, pressure points, gait, etc. They carry the top running shoe brands on their relatively modest wall. However, they have very limited sizes/availability so when we went in they didn't have the size we wanted for our seemingly common Brooks model. The other customer that we overheard also didn't get the Hokas that she wanted either as they didn't have the size. Unfortunately, because of their limited size availability, I wouldn't recommend coming here if you have a specific thing in mind.
-
October 2023 by Jennifer O.
Hoka shoe's maybe expensive but they are worth every dollar they feel like your walking on clouds. Your feet will be happy everyday. I was recommended by a podiatrist to go to Runners High so now I will never buy another kind of shoe for my foot again they are the best type of shoe with people who have hard time walking heal to toe like me I walk on outside of my feet but these shoes will make you walk correctly and comfortable. Plus they come in a wide for the width if you have wide fat feet like me or if your feet swell it's better to get wide in your size.
-
July 2023 by Kelly M.
Walked in ready to buy some new running shoes today. The sales guy completely ignored me, and literally walked out of the store to go get his fish & chips a few doors down. Never said a word to me. He just lost my business. I'll never go back. Such a bummer (and SO RUDE!).
-
October 2022 by Alejandra R.
I went in today and received support from Patrick and, despite having a store full of customers, he was patient and helped me select/try on a variety of shoes that fit my comfort and style. Great experience and I'll definitely be back for a new pair once these wear down. Thanks, Patrick!!!
-
September 2022 by D K.
I have not had a decent pair of walking/running shoes since before the pandemic. The pandemic quarantine limited my social interactions and I avoided crowded places like the gym. But I need to get back into shape. And that goal starts with new, better athletic shoes. Buying new athletic shoes at Runners High was an easy, pleasant experience. I chose this store at the recommendation of a friend who thought highly of their service and the selection of shoes that they offerred. Andy, the employee who helped me, was patient as I told him my needs and then checked my gait. From that, he brought out four pais of shoes and let me try them. Walking around the store let me get a feel for how each brand of shoe interacted with my particular feet issues. In the end I walked out with what I felt were a great pair -- and at a discount for Labor Day!
-
September 2022 by Sharee L.
They are so nice at this runners high. I've been to others and they are super rude. The guy with the big curly hair helped me and I was able to get my adrenaline brooks that were back ordered. I love my shoes!
-
August 2022 by Bob Carley
My wife got a new pair of running shoes that fit perfectly! Comfort was an important factor and the staff were very helpful. This wasn't our first time here either, seems every 2 or 3 years we end up here and are never disappointed. In this case comfort "trumped" price, sorry Mr. President.
-
June 2022 by Lee D.
We stepped onto an electronic device that analyzed whether our feet pronated or supinated so the salesperson could recommend the best running shoe models to try on and run in. We each found a good fitting, comfortable pair of running shoes except for wanting another color that our shoe models came in. So we placed an order and about a week later went back to pick up our new running shoes. That was last summer and we've both been running and hiking in our shoes (alternating with another pair of running shoes) in total comfort. The staff at Runners High are all runners and very experienced at fitting running shoes.
-
June 2022 by Aaron Gibbs
Im so thankful that they were able to help relieve the pain in my foot with the proper insoles. Good knowledge staff with actual technology to improve your feet!
-
June 2022 by David Sexton
Awesome staff, was in and out in under 45 mins with a new pair of running shoes that were measured to be right for my feet with their fancy scanner.