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September 2023 by Denker Dunsmuir
Staff is thorough and professional. My neighbor also became a new customer because of the fabulous customer service.The product -- Addiction GTS, men's Wide --is well constructed, comfortable and stabilizing as I walk in recovery of severe ankle - foot injuries accompanying neuropathy. Thx RH for 16 months of stability!
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September 2023 by Mayra Manzo
I just left the store, and I wanted to know which shoes were best for walking/running for me. I was not offered the scan size at all. The guy was staring at us ??.... not spending my money there.
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August 2023 by Eldrige Womack
On 8/1/23 I had went to my foot doctor with pain in both feet and ankles he gave me injections in both and wrapped both feet, he gave me a list of shoe places I chose this store and as soon as I got into the store I was pleasantly greeted by Mr. Patrick he was so professional and he picked me out the Best shoe to purchase they felt so comfortable I almost cried. I’ve been disabled since 2013. And Thanks to God I’m walking again.. So I recommend you go see PatrickSign Happy feet
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August 2023 by Andrea Jones
On 8/1/23 I had went to my foot doctor with pain in both feet and ankles he gave me injections in both and wrapped both feet, he gave me a list of shoe places I chose this store and as soon as I got into the store I was pleasantly greeted by Mr. Patrick he was so professional and he picked me out the Best shoe to purchase they felt so comfortable I almost cried. I’ve been disabled since 2013. And Thanks to God I’m walking again.. So I recommend you go see PatrickSign Happy feet
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July 2023 by Bridger Jancic
I love the concept of this place. Come in and have a real professional evaluate your stride to ensure the best possible shoe fit and support. The floor staff were awesome. But whoever manages the ordering/ stocking lost 2-3 sales at lest while I was there. Between 3 locations they had almost no mens 9.5 runners or trail runners. Their loss, Rei’s gain.
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July 2023 by Fernando
I stopped by this store a few days ago looking for some walking/jogging shoes. I was helped out by Christian who helped me get an size scan for the shoes and even brought out 3 different pairs in slightly different sizes for me to find my most comfortable fit.Unfortunately they didn't have anything in my size since my size happens to be fairly uncommon and usually special order. Even then Christian went above and beyond and called a sister store a few miles down and was able to find a pair for me there and put it on hold.If anyone is looking for some new running/walking/jogging shoes and wants an experience and fit that is the most accurate to you I'd definitely recommend Runners High over any run of the mill Adidas or Nike.
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July 2023 by Daniel Olvera
Catherine was extremely helpful in the 3D scan of my feet and suggesting options. She went above and beyond to call around to find the style I wanted.
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June 2023 by Alexander Lane
Staff was extremely unknowledgeable regarding running shoes, inventory status, and basic CSR techniques.
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March 2023 by MONIQUE CLARK
Went to this store and purchased a brand Hoka shoe that was ordered. However the got the run around. So I call hoka directly and The tracking number they gave to hoka was not a tracking number. The store couldn't even tell hoka what warehouse they ordered from. So the shoes may not even be real. BE CAREFUL THIS WAS A LESSON LEARNED TO ORDER DIRECTLY. True store so sad how you have to be careful with even buying from a store. Hope this helps someone.
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February 2023 by Casey G.
It was clean. But I had to wait several minutes to be told that none of my top three picks for shoes were available in my size. I'm sure it's just the way it goes. But I don't like wasting my time.
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November 2022 by Cruz W.
Went in today looking for a new pair of running/gym shoes. Max was very friendly and knowledgeable, helped me try on a few pairs and looked for exactly what I needed. Ended up with a great pair of shoes and some real comfortable sandals.
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November 2022 by Kristine G.
Came in on 11/11/22 looking for some new running shoes after experiencing some knee pain while running. Staff was super friendly and welcoming and helped me get fitted for my proper size. I did the foot scan and realized I was wearing a whole size too small in shoes LMAO.The sales associate took his time and helped me find a shoe that worked best for me and after a few runs I am SOOO grateful for my visit at runners high. I will definitely be returning for more running shoes/supplies.
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October 2022 by Daniel B.
I'm so mad!! I bought two pair of shoes- one for me and one for my wife as a gift. She opens the box and they look off, laced up and bent as if they have been used. As I look at them closely it's apparent that they have been worn ! I go to a place where I know shoes aren't cheap and they give me a used pair of shoes !! Once I have time I'm going to return them and purchase them elsewhere.
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October 2022 by Maria G.
Was at Runners High, Lakewood. My orthopedist sent me there to get walking shoes and inserts. Katherine was beyond helpful and patient with my requests. They didn't have what I needed but she found the items at other locations. Loved her wonderful attitude. I will definitely go back to this store.
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September 2022 by Erin H.
I came to buy my mom local running store swag for her birthday. Their only Runners High option was t-shirts but they are very tasteful! Hopefully she likes it but, if not, there is a 45-day return policy with receipt, which is great. I Arrived at 10 am on the dot, and they were open. I didn't need much help but I did ask the employees a couple questions, and they seemed to know the products well! Next time I need shoes, I'd definitely consider coming here! It's a pretty small store, as in it doesn't have an insane collection of every running sock or tons of clothing options. But looked like it had a lot of shoe options and carried lots of the Oofos sandal brand that's becoming more popular. I actually liked that there were fewer options, it felt very uncluttered so you could come and grab the pair of socks or pair of shoes you came in for. Pricing was very on par for a local running store. Overall, I'd say def come here if you're a runner in Long Beach or San Pedro!!
