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November 2023 by Milly Cohen
I went to this location for distance convenience, however; I was not fully satisfied with the service. The young lady that helped me was not welcoming and didn’t show any effort to cover my questions. At the end of our meeting she just said “Ok if not more questions you are ready to go” and she just remained sorted on her chair and never shook my hand once. At the Downey location I always welcomed with a charming smile and always make me feel comfortable.
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November 2023 by Candi Marsh
Schools First Credit Union staff are awesome. The SFCU team has a way of making everyone feel welcomed, seen, heard and valued. I frequent, the Lakewood Office Branch regularly and the 2 SFCU staff that have always made me feel welcomed are Tracy and Vesna McKay both provide excellent customer service and always greet me with a smile!
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October 2023 by Breanna L.
Vesna at the lbx location is one of the best she makes your experience feel welcomed she always greets you by name goes above and beyond to meet all your needs.
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October 2023 by Lina K.
I came into this branch with my husband for a few transactions and Vesna went above and beyond! She was very helpful and most importantly, she was empathetic to our situation. We were on a bit of time crunch and she made it happen! We will definitely be coming back to this branch for our future banking needs. Thank you so much, Vesna! You are awesome!
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October 2023 by Lance K.
Insane customer service!!! Deposited large funds that I needed ASAP for a deposit and they were available instantly due to my 6 year history with them. They are the best, Vesna was the one we were lucky to have help us through this process! Thank you Vesna!!
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July 2023 by IMANI NICKOLE GORDON
I absolutely love this SchoolsFirst location! Vessna and Josh are the sweetest! I am treated like family every time I come in. I recommend SchoolsFirst to any and everyone eligible! <3
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July 2023 by Kevin B.
Love this place and these people!!! I've been banking with Schools First for nearly 20 yrs and people like Vesna and Joshua at the LBX branch are the reason! I've grown a relationship with these people and actually consider them friends. In this day and age I know that sounds crazy, but it's absolutely true Vesna and Joshua truly are two of the kindest people Ive met. It's rare to find people who live their job. Don't ever change!!!Kevin
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May 2023 by Latrease Wiley
I have been a member with this credit union for 7 years. Started when it was in Stater Brothers before this location opened. Went inside this branch to address a problem I was having with my account. Vesna McKay was very professional and not only that, she gave me some really good advice that helped me keep my accounts active.
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May 2023 by Ray Tuggle
Excellent Banking and Customer Service!
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April 2023 by Anna T.
I had to get a few things done: See if my new pin worked, transfer $, see why I couldn't transfer $ on the app and get ready for Easter. Vesna helped me with all of that and MORE. She did it quickly and efficiently with a smile, confidence and utmost respect. I wish other businesses had Vesna! SchoolsFirst and Vesna are the best and they really made my day. Thank you and I completely recommend SchoolsFirst.
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April 2023 by K W.
I have come to this branch twice and, each time, the service was STELLAR! Before standing in line, someone is always at the front desk to greet me and determine how to best meet my needs. I went in yesterday and Vesna McKay helped me. SHE IS A SUPERSTAR! Not only was she friendly, knowledgeable, and efficient, she recommended a product I was not aware of that will benefit me greatly.I will continue to come back to the Long Beach/Lakewood branch to have my financial needs met!
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April 2023 by Venus L.
Recently moved to this area and switched to this credit union. Over the years I have heard good things about schools first. My husband and I have been very pleased with the customer service and the "family" feel. Very nice staff, great rates and bonuses for teachers. There are a ton of banks to choose from and if you're looking for a good credit union- this is the one. This particular branch is a great place to start.
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January 2023 by Cindy W.
I was robbed of my license and ATM card last week. I came in, a little rushed for time, and needed a new card. Everyone was so kind, I answered some questions and I was in and out in 9 (NINE!) minutes! I've been a member with Schools First for many years and this experience reminded me WHY I'm still with them. Thank you Schools First!!! (It went so fast, I had time to stop and write this review )
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December 2022 by Arlene A.
Wow! This credit union is AMAZING. This specific branch is AMAZING. Luis went above and beyond for my husband and I when it come down to a car loan and some difficulties we were having. But throughout the process Bolivar and Rae have helped us too. All three were amazing and very polite and helpful to us. The branch itself is clean, nice and good location. Super satisfied with this credit union and so happy I am a member!
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November 2022 by Andy T
Been going to this branch since the other one closed down at Stater Bros. VESNA always make it quick and snappy. She is very helpful and friendly making my visit very pleasant.
