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January 2024 by Diane D.
It's to believe all the 5 star ratings on this business after the terrible experience I had here. I brought my vacuum cleaner here in mid-December for a routine maintenance service of cleaning the vacuum and replacing the filter and belt. I was impressed with Jody's helpfulness when I came to drop it off when she said it would be ready in one day. I was kind of surprised to hear it would be that quick of a turn around but it was the holidays and I was happy to know I'd have it back so soon. The next day we picked up the vacuum but the new bag they put in it wasn't attached inside the compartment, it was just laying inside. After attaching the bag I used the vacuum and right away it seemed like it was not picking up and just dropping lint each time I pushed and pulled it around the rug. I was pressed for time that day and thought that I was mistaken about the performance and I put the vacuum away. After the holidays and being out of town for a week, I attempted to use the vacuum again and discovered the beater bar was spinning but there was no suction to pick up dirt and I realized I wasn't just imagining the initial "problem". I called the store and Jody told me to bring it in right away and they would make it right. I dropped it off and when I went to pick it up after an errand, Scott said it had no suction because it was completely clogged, even showed me a picture of the clog...When I attempted to tell him about the bag and that it wasn't working properly from the time I first got it back he was very abrupt and dismissive. He claimed they ran it after the initial service and it preformed just fine. I don't know how that could have been when the bag was just laying in the compartment. He was rude and not even going to consider that they made a mistake when it came to servicing my vacuum. I am not so sure it received the service I paid for the first time I took it in. I will not be back.
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November 2023 by Christina Hernandez
Was looking for a bobbin cover for a front load Brother LS1520 machine. The assistants I received was exceptional. I also got some bobbins. Look forward to bringing my machine here. Was going to San Pedro though time to change.
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October 2023 by Jim B
Super friendly and also do great work on your sewing machines
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September 2023 by Susan Magpayo
The people here are great and I like the selection
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June 2023 by Jeanah B.
My Oreck was on it's last leg. I don't even know if they make them anymore. But way back when, I paid a lot for it. I grappled with the idea of just getting a new vacuum cleaner, but before I did, I decided to see if it could be fixed.My first time at SewVac and I LOVE this shop. I was greeted by the two nicest ladies. I lugged in my broken vac and said to one, "It's my first time here." And she immediately said "Let's bond!" OMG, this is my type of girl. She took my poor vacuum and said, we'll get back to you in a few days - which they did. I came back to the store to pick up my now-like-new-top-notch Oreck, working just as good as the day I bought it. While I was there, I discussed with the second lady about getting a new vacuum when I was ready to part with this one. We talked about different brands/models and she gave me her recommendations. She was so friendly and knowledgeable. It's so nice to walk into a small shop and talk with people who truly know their areas of expertise. Needless to say, I will be returning at a later date to upgrade my vacuum. A few weeks later and the Oreck is still going strong, smelling great, and gliding over my carpets. So nice to be able to fix something rather than just tossing it for a new one. Thanks, SewVac!
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April 2023 by Kimberly Triche-Harris
Lovely, honest, helpful staff!
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March 2023 by Mary S.
This place was recommended to me by the late and very much lamented Bay Cities Vac Sew & Carpet (now closed). I brought in a sewing machine that I had bought used from Goodwill to see if it was mechanically sound. It had most of its parts except the foot controller. The very nice lady found one that worked, tested the machine, pronounced it sound, and sold me the foot controller at a very fair price. If this one breaks down on me, I know where to go to get it fixed
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February 2023 by Dillon V
Sweetest employees and great service. Give this place your business!
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January 2023 by Jamie G.
I am super impressed by the staff and selection at this business. I went in with what ending up being a silly problem but the staff were very understanding, didn't charge me for the quick diagnosis, AND had every notion I could need. I'm a bit addicted to Amazon but I'll be driving down to this spot for my needs in the future -- they truly understand the value of customer service & kind support.
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June 2022 by Roberta G.
I took my vacuum to this fine establishment and had the pleasure of meeting Jody.Jody is a breath of fresh air. Her customer service was over and beyond what I am use to in respect to customer service. I explained to her that my vacuum was not working. Jody troubleshooting my vacuum and went over what was wrong. Jody also went over what I could do if this ever happened again. I definitely recommend this fine establishment. Thank you Jody your kindness and excellent customer service was appreciated. My vacuum is working fantastic!
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May 2022 by Dean F.
So nice to have a local business that can recommend the right product, sell it at a price that cannot be beat on-line, and back it up with excellent service when needed. No more big box store junk. A local treasure.
Brad
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January 2022 by Derek S.
SewVac provided great service with friendly staff. I highly recommend this neighborhood shop.Our Dyson was making some strange noises and the tech properly diagnosed our machine and prices were very fair and refreshing. Turn around time to as about a weekThanks!
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January 2022 by Peggy D.
So so enjoy Sew and Vac in Long Beach. The staff is so warm, friendly and helpful. I brought in a new vacuum cleaner that needed an easy assembly. (Not purchased there) Within a few minutes, it was all ready to go for a nominal fee.Thank you Sew and Vac!Peggy n Buddy
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October 2021 by Jewels B.
We were so happy to find this shop. Linda was so kind and helpful. We had a great experience here and will definitely be returning customers!
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August 2021 by Andrea W.
Hey yelp family,If you are in need of a vaccum and sewing machines, materials Stop in at Sewvac.LtdMs Jody Cairo helped me ... I'm so thankful for Ms Jody. Outstanding customers service, friendly, kind. Very clean this is truly a one-stop shop.Love you Sewvac.Ltd.Thank youMs Jody C