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November 2023 by Afsar Barati
Today while i was trying a Ring all of a sudden an employee approached and accused me of Stealing a Ring and asked me to search my pockets. I Was in absolute Shock for this rudeness.
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October 2023 by Linda Günter
Today while i was trying a Ring all of a sudden an employee approached and accused me of Stealing a Ring and asked me to search my pockets. I Was in absolute Shock for this rudeness.
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January 2023 by Chris G.
My wife and I found our way in here looking for a unique gift for our Nona on her birthday. They have plenty of cool stuff, including jewelry and fashion apparel. We got helped by Sarah on a Friday night and she was plenty friendly and did not overstep the customer boundaries. We found this to be a nice store with plenty of good giftable options, I think Nona will be happy with our find.
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December 2022 by Marie B
While shopping in the store this afternoon, I was appalled to witness the horrific, accusatory and insulting customer service. A young lady and her colleagues were browsing the store as two of the store reps were standing near them. Suddenly, a young girl (employee) began yelling at the customer (in front of everyone in the store) accusing her of stealing a very inexpensive ring because the customer had reached into her pocket to get her phone to text her mother. The employee who was obviously in the wrong continued to yell and berate the customer, which was extremely uncomfortable for everyone in the store and unprofessional. To clear up the accusations of theft, the customer emptied all belongings from her pockets and then showed the employee her text message she sent to her mother. While raising her voice, the employee then showed the customer video surveillance of her reaching into her pocket getting her cell phone and continued to falsely accuse the customer of stealing. The level of unprofessionalism with the store employee and poor customer service was very disconcerting. What was more troubling, was watching the other employees do nothing. They stood by silently as this immature and rude employee humiliated a customer who was simply texting her mother.Needless to say, I set down my items and left the store. I have no intention of ever returning to a store that appeared to racially profile a customer and had no regard for the other customers shopping experience.Shame on you Shara.
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December 2022 by Kimberly A.
The people here have a horrible attitude problem!! Every single person in here was rude and unhelpful and accusing my group of shop lifting. Even after proving that my friend did not take anything and emptying all her pockets these imbeciles had the audacity to keep giving attitude when they were wrong and from the looks of the reviews they've done this to others as well. How dare you treat random people with such disrespect. Watch who you screw over.
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November 2022 by Erica T.
The buyer for this store deserves a bouquet of flowers for their AMAZING eye for fashion!!!!! Really great fits, and accessories!!!! Extremely highly recommended
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August 2022 by Alexis H.
Entered and just felt like i was being watched and followed around as well. No greet at all. If they dont feel like talking or woke up wrong side of the bed then they shouldn't be working in jobs that involve interacting with customers. Did not feel welcome at all whatsoever.
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June 2022 by David Colwell
Absolutely Gorgeous shop! Love everything about it.
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June 2022 by Jade P.
Such cute jewelry! I love coming here for my dainty jewelry for any occasion. They also have so much cute clothing!
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June 2022 by Patrick Duffy
We went in there purchased a hat and didn’t know there was damage. When we purchased the hat, we were told we had 14 days to return. Not 14 days to return for store credit only. They refused to refund the card and forced me to dispute the transaction with my credit card company. Anyway, we left the place and had to waste 25 minutes on the phone with Wells Fargo on my day off for refusing to accept consumer rights. Shame on this company for their unethical business practice.
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May 2022 by Anne W.
Found a few cute items but service was terrible and felt a bit racist. I wasn't greeted or acknowledged while there were at least 3 girls working and it's not a big store. They did say welcome to several customers after me. I also felt a bit followed because they'd be always close to me and look at me but didn't say anything. (Someone else also said they felt followed in a previous review) One of the girls asked a couple right next to me if they needed help but still ignored me. Then as I was checking out, the girl training a new girl said "make sure you check all the inside of purses customers purchase because sometimes jewelry will fall in there" It felt weird. I probably shouldn't have bought stuff but I didn't want to let some immature girls keep me from something I wanted to purchase. As a small business owner myself, I would emphasize treating all customers equally because it just feels tacky.
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May 2022 by Ramzi Chamoun
Sales clerks rude to teenage girls the minute they walk in. Accused our daughter of stealing. I will never spend a penny here again.
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February 2022 by Jillian D.
Tina was AMAZING!!! We kept finding perfect gems. It was so nice to shop with such a nice sales associate!! Can't wait to come back!!
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January 2022 by Junior D.
Located on 2 street. This nice shop has a lot of nice items to choose from. Had a lot of items for the wife to keep warm and other special items if you wanna give the special someone in your life a nice gift. When I entered I noticed the sales lady spraying the area keeping items clean. She was vet nice and social distance. Very good location and was safe. They have street parking and there is a lot out back to park. Area is safe
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January 2022 by Rhonda H.
My Long Beach grandaughter & her Mom love Shara & when I visit from Seattle, it's a "must stop in" shop! Jewelry, trinkets, scarves, gifts...there's always something that catches my eye! Today was no exception! Though I couldn't visit in person, Tina was my personal shopper on the phone, choosing a birthday gift for our sweet teen granddaughter & amazingly enough, we found out she and our grandaughter are birthday twins! I couldn't have had more personalized attention and it was one of my favorite shopping experiences...from 1000 miles away! I know she'll be thrilled with her gifts & appreciate Tina's going above & beyond to make her gift special in every way!!! Hopefully my next visit will be in person...for a little something for myself too!
