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September 2023 by Travis Lebouf
My wife and I had such a great experience with Steve this past weekend looking for a new mattress! Steve was very knowledgeable and had a lot of patience while he walked us through all of our options. Couldn't have asked for a better experience!
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September 2023 by Leah Heron
Chris ignored me after sitting directly in front of him for 10-15minutes. When I confronted him he said he assumed I came in with the Black couple that was already working with someone when I came in. I don't know if it's bc I'm Black, bc I look young (I'm not) or what, but Chris jumped at the chance to wait on the couple who came in well after me. Never once did I interact with the people Chris assumed I came in with. I was sitting on a bed directly in front of Chris talking to his customer about how excited I am to buy a new bed. Sales 101: greet everyone within 10 ft of you on the showroom. Chris didnt even make eye contact with me until i stormed out and back in to confront him. Chris's counterpart greeted me with a smile even though he was working with someone else, though. Proving it's not that hard, Chris. Now I have to drive to another location because Chris will not see a dime of my money. I've been looking forward to this purchase for months and have already done all the legwork. I literally walked in to just make a purchase. Chris ruined the whole experience for me.
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June 2023 by Kathi C.
This is our 2nd sleep number bed. Purchased recently with delivery quickly. Chris who patiently waited on us and completed the sale was much appreciated. Delivery was more than pleasant. Delivery people were so thorough and helpful. Recommend highly!!
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April 2023 by Peter Salazar
The staff member was very patient with us due to having 2 kids running around the showroom.
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March 2023 by Jason Garcia
Steve was awesome. Was super friendly and made the entire experience fun and painless. Would recommend anybody thinking about a sleep number to go and see Steve, won't be disappointed.
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March 2023 by Dmitri N.
My wife and I have been sleeping on an old bed that bows like a sway-backed horse. We've heard nothing but good things about Sleep Number beds, so we went in to check things out. TheSteve helped us by explaining each of the mattresses, expertly demonstrated the app, and really listened to our needs in a way salespeople seldom do. He helped us pick the correct options with a clear depth of product knowledge and we left satisfied, having ordered a new mattress with everything we wanted (and no pressure on the things we *didn't* want). We very highly recommend this store!
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March 2023 by Johnny M.
My wide and I had a great experience picking out our new mattress thanks to Steve. This was not just a regular mattress purchase. This was a whole different experience and most definitely a great investment for a well-deserved rest. Steve introduced us to some options. After discussing our budget, he showed us our options, and we were able to test out 3 different types of mattresses. All our questions were answered, and he gave us lots of information to help us decide on this big purchase. Thanks, Steve, for the fun experience in this mattress purchase. Jonathan and Lysa
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March 2023 by Jason G.
Steve was awesome. Was super friendly and made the entire experience fun and painless. Would recommend anybody thinking about a sleep number to go and see Steve, won't be disappointed. Super excited for the bed to arrived so I can never leave it! Hahaha
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February 2023 by lavelle carter
Chris provided excellent service he should be manager or assistant because he's well knowledgeable with all of the pillows and the comforters and the mattresses great job
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November 2022 by Robert A.
Great customer service Steve was very professional and educated me well on my sleep and what's best for me in store. Great store nice setup and they have variety.
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November 2022 by Fatou O.
We jumped on the (week long) Black Friday deal. My husband and I walked in as soon as the doors opened. Steve walked us through the options. The store has some great technology/demos. Never felt rushed or pressured. We went with the FlexTop King i8 . Steve was kind, informative, and professional throughout the entire process. He was able to help multiple customers as he processed our check out. 10 out of 10 would recommend!
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November 2022 by Borovic Branka
The salesman Aamir went beyond best customer service, kind and professional. The furniture bedroom set we got is beautiful and price was great too. Highly recommend thisstore
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September 2022 by Abena B
I made my purchase at your Long Beach store and Steve was my salesperson. He was very knowledgeable and personable which made it easier to make my decision. I definitely would recommend going here.
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September 2022 by Troy R.
Jeremy helped us test out mattresses this evening. He greeted us in a kind manner and happily explained all the features of sleep number mattresses. Though, we did not purchase a mattress. We will definitely be back here when we do because of the great customer service!
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July 2021 by El Siete Elizalde
Great costumer service. Chris Phillips when out of his way to make sure we purchase the right mattress for us. Thanks Chris I really appreciate your help and your professionalism. If you really want real costumer service go to Chris Phillips. In long Beach CA. On lakewood Blvd.
