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December 2025 by Clemmy Mc William-Le Busque
19 customers in the store,
and 1 staff member on the floor…no, wait…now there are 2 staff members on the floor.
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November 2025 by Marcelino Ascensio
My father's phone was stolen. As such, he lost access to his text messages and email. We went in to activate an old iPhone. Nico provided EXCELLENT customer service. He was able to program and install a physical SIM card to activate the iPhone. This allowed me access to restore his email and reset his passwords. Shout out to Nico for taking the time to listen and provide a solution. My father and I greatly appreciate the customer service.
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October 2025 by Susan
A bill
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September 2025 by Zaydo G
This place is not a quick service. Even less quick for dropping off devices. Customer service sucks.
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August 2025 by Charie Harrison
It was a great experience! I really like it here. Thank you!
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August 2025 by Goofy Carrillo
Very poor customer service
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August 2025 by Nei
I'm really not happy with their dishonest, especially that price guarantee thing. They increas the prices after couple of months. Plus, it was a total pain to cancel the contract, like a two-hour phone call. Seriously, don't even sign up with them!
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July 2025 by Michael E
Returned my equipment here employee had to be asked twice for the equipment Return receipt proof. Very cold demeanor in general.
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July 2025 by Maria Nunez
Very bad. Just taking peoples money for their mistakes .
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June 2025 by Calvin Deas
They are located on the busiest street.. Pine,and there is scarce parking, very long wait times, I arrived around 5:00 pm, and they only had two techs working..
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June 2025 by relentless jt
I really don’t like the way they go about doing the phone upgrade process when you’re upgrading early. I had an associate help me out yesterday and just the way she acted and talk to me. I didn’t really like I think that this person may be used to getting judged by people. I don’t judge anyone for what they look like however, I will judge you by the way you talk to me the people in these stores don’t have training. They talk and treat you like they would act when you’re at a party with friends. you can’t call the number you can’t check the stock so this lady took my ID made a picture turned off certain things on my phone settings all to find out that she doesn’t have the phone that I need to stop complete waste of my time
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May 2025 by mike Blundell
So quick and simple no drama nice and helpful staff for sure
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May 2025 by Brian Herrera
Without a doubt the most ridiculous experience. They watch me walk in and wait in line for them to tell me I need to put my name down on a waiting list once I get to the desk . The customer service was just awful. The lack of energy and communication makes me wonder how anyone can get hired these days . Your job requires you to effectively communicate and speak to people .
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April 2025 by Ekko Hendrix
Nico was amazing! Very quick service and guided us the right direction with the way that billing is broken down with Spectrum!
Stop in today if you’re thinking about switching! Very affordable pricing.
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April 2025 by Haodong Zhu
Juan has awesome service
