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October 2023 by Goran Babajko
Luann and Richard were outstanding and gave me good customer service they're the best thank you very much
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January 2023 by Michael Wilson
Had a good experience good customer service would recommended. Chris is a cool cat.
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August 2022 by Kim Watson
It is a very clean facility.
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March 2022 by monya walker
I’ve been renting a unit here for quite some time and I’ve always dealt with Cynthia and a young lady who is very sweet with red hair unfortunately I have no idea what her name is. The new “manager” that they have on staff is extremely rude and disrespectful. She kept cutting me off while I was speaking and failed to outline policy before completing payment. I will be escalating this conversation with Cynthia and seeing if I can go a step further with corporate. In the climate that we live in it pays to be a bit nicer if you don’t like people don’t work in customer service
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May 2021 by Chloe Kopsky
John was so helpful! Units are great :))
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May 2021 by Vanessa H.
After renting numerous units here and paying for months ahead at a time, this director of operations Jon Carabio raised the rent on all of my units increasing my costs by 350 a month during a pandemic! He has shown his true colors of greed and lack of appreciation for his customers. I will move out into a place that doesn't have rats and shows appreciation for good clients ASAP. Not giving my money to someone who doesn't appreciate my business. By the way Cynthia is WONDERFUL. If it weren't for her I would have never even rented here in the first place.
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April 2021 by Gisela Cambron
Exellent service from Martín I recomend this location
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January 2021 by Tonya Ayers
Do not come here! Rats have destroyed our stuff not only once but twice! And to top it off they wont do anything about it. They treat the situation like it’s nothing and happens all the time. All they say is Their “hands are tied” smh no customer service what so ever. Worst experience ever
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November 2020 by GHIC ONLINE CAMPUS
Awesome customer service
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July 2020 by Stephanie Newsom Newsom
Prices too expensive,no trash dumpster,They close too early in that office
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June 2020 by Tasha Daughtrey
Do NOT use this place. I have someone whom stored thier stuff here rats destroyed his things and they refuse to reinburse him after saying he could file a claim. The charges are cheap but not worth it.
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April 2020 by Dee E.
I've never gave a bad review but this place deserves it. After two weeks of trying to make my payment by calling in but no answer, showing up to their location twice but we're closed for lunch (once at 11am other time at 3pm because obviously there is no set times) AND emailing twice before getting an answer I've accumulated late fees they are unwilling to work with me. Even though the majority of us are now unemployed due to Covid-19. I've never been late before but it doesn't matter to them. Please read all the reviews because they're true. Customer service is very hit or miss here. As soon as stay at home order lifts we will be moving to a new location.
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January 2020 by Baili K.
TERRIBLE SCAM OF A BUSINESS. When I first got my unit for this place I got it on a special for second month free. I liked this because I only stayed for three and am extremely low on money. My second month comes around and they still charge me. I then ask for a refund and it has now been 4 going on 5 months that I have not received my money back. They have been dodging my calls and the employees are so extremely rude. I am now perusing legal actions as they obviously are begging me to sue them, wish granted. Moral of the story. Don't rent here unless you want the worst service of you life.
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December 2019 by Sayra Reyes-Tapia
Clean, good price.
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November 2019 by Janice BadHeartBull
Get what u place for
