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November 2023 by Marie F.
The customer is outstanding the quality of service is superb the staff goes above and beyond with patience and a beautiful smile very smooth and easy going atmosphere it doesn't get any better !!!!
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November 2023 by Tina L.
This is the best UPS store in Long Beach! Thanasi stayed late to help me take photos when he was about to close and I was able to get my passport the next day. I can't appreciate it more!
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November 2023 by Elaine N.
This is the best UPS store I've ever been to. Thanasi is THE BEST. He always helps me with my packages (and I come here a lot). He also takes USPS drop offs and once was SO HELPFUL in helping me send in my passport renewal to make sure it got there. He also provides great tips on how to send things (my MIL lives in Georgia). He's also kind and friendly and I enjoy seeing him when I walk in. There is actually a closer UPS store to me but the workers there are kind of grumpy so I make the extra drive to see Thanasi! He's so friendly and helpful.
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November 2023 by Av Wong
I called this morning for assistance on a “attempt” delivery issue and the person i spoke to, her name is lily was excellent in customer service and knowledgeable.
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October 2023 by Velvet B.
This UPS Store is very nice, very friendly, very helpful, it is my pleasure doing business with this store.
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August 2023 by Annie C
I love this store and the entire team - so friendly and they always have everything ready so that I can just pick up my stuff and go. Thanks Lilli!
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July 2023 by Christopher A.
Super friendly staff. Apologized profusely when telling me the small box for my free Amazon return would cost $10. Ten bucks for a shoebox. At a shipping store. Box costs you maybe a buck. Charge me $2-$3, make your keystone, and I leave a five star review. You think you need $10 for a box on top of your profit from Amazon? The nice kid behind the counter is the only reason this isn't a one star review.
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May 2023 by alex castro
Amazing service!! They took care of use last minute, fast easy and super helpful!
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May 2023 by Yolanda F.
Great service! Assist with my Amazon return even when I arrived late. Thank you! Best UPS store around!
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January 2023 by Betty M.
I use this location for Amazon returns frequently. Today was exceptionally positive because of the customer service I received from JAMES. He was patient (my returns were complicated) and went out of his way to clarify and simplify my receipts. I appreciate the extra effort.
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August 2022 by Melissa P.
I had an incredible experience at this UPS store. He went way above and beyond to make sure that my needs were met on an important mailing project. It was efficient, lines weren't super busy, and parking was easily accessible. Highly suggest going here!
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June 2022 by Monica L.
My review will be quick, short and to-the-point... kinda like the service here. 5 STARS! I missed by at-home delivery, so the package was routed to this UPS location. It wasn't the closest to my home, but that's okay. It was close enough not to be an inconvenience. Parking right out front. Walked in, was greeted. Showed my ID and signed for my package. Wham, bam, thank you ma'am. Note: Signs also indicate they had notary service and passport photos. Good to know!
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April 2022 by Barbara P.
I cannot thank Hannah enough for her help with the return of my package. I was returning a chandelier so the package for the item was big. I did not believe the company I purchased the item from provided me with a return label. Hannah was able to figure out that the company did provide a return label so instead of the item costing me close to $150.00 to return cost me .50 cents since I paid for the shipping label to be printed from their business. Hannah was so patient and kind and so helpful. She made my day. Thank you again Hannah.
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April 2022 by Dena S.
This is not in Long Beach California... This is better! The one I'm going talk about it in Toronto,Canada! My relatives sent a package for me they told them it would be delivered here in Long Beach California this pass Friday but it was not here yet in now! It's Sunday now? How come? They lied just first business
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September 2021 by Annette White
Well on September 21 ,2021 I had a package sent to me and one of my medications was missing I was suppose to recieve 8 bottles but I only recieved 7 my daughter made sure she sent all 8 bottles but someone evidently decided to get sticky fingers and stole my sertaline so I will be in the store ASAP that was my depression medication I really don't appreciate that.
