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February 2024 by Michael S.
I spent 10 minutes waiting while the cashier assisted a Customer that was ahead of me at the Jewelry counter, she (cashier) greets me after the 10 minutes and said she would be right with me. After she checked out the Customer ahead of me she walks away from the jewelry counter and proceeds to the Customer Service counter, returning a few minutes later talking on the radio about her favorite 49'rs Customer. Whatever she took to the Customer Service Counter really could have waited until I was properly and professionally serviced. My first and last time visiting this location. There seems to be better service where there is more diversity in the workplace. Check the video, this happened less than 30 minutes ago.
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February 2024 by Valentina Casimir
This place at the lbx. Is awful. The line is aroind and around and they have 4 cashiers
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January 2024 by Jeff & Tina Mink
Clean store
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January 2024 by GeVetta S.
This is one of my favorite stores to take a Lunch Break or Mental Break, always a great choice in items the store is clean and I love the jewelry selection, today I took my lunch and went Shopn enjoyed myself until I was in line and cashier #2 decided to ignore the long line and have a 10 personal conversation with someone she knows! Rude Rude Rude! The line was Christmas Long and folks where staring at her like "are you serious?" She didn't care! I almost put my items down and walk out. She definitely doesn't get it. Today 1/12/24 at 11:05 cashier #2 you really need to not be so rude. The managers are usually on point here so I assume they may have been busy or out of the building. I will still shop my LB Exchange I just hope she gets it together.
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November 2023 by summer Lee
5 stars for being overstocked with merchandise.However need someone to clear the messiness that we customers leave behind.Got a pair of designer pants for only $40.Woo-hoo.
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September 2023 by PJ
I enjoy going through the store, however, it’s very unorganized and many items are opened and the discounts or sale prices don’t add up even when you ask the front staff about the price. Sometimes it’s like shopping at a thrift store because the organization is all over- which is the greatest downfall.
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September 2023 by Cobra Kai
Love it! Always clean and nice employees always helping their customers!
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July 2023 by Armando Cruz
My wife and I visited this store recently and these are our findings:The good: Prices are decent and if you have the time and patience, you will definitely find a good deal.The bad: There are some customers (mainly young people) that walk around with their pants down, are loud and have a colorful languaje that is not ok in a business. Management should be able to set standards as that scene is not appropite for anyone.The ugly: We asked respecfully if I could assist my wife in trying a garment as she recently had a surgery and is not able to move freely. Sadly, we were not accomodated to this situation. I know my wife is temporarily disable, but shouldn't a store of this caliber accomodate someone's disability?
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July 2023 by Arvhin G.
With a lot of traffic just trying to get here I actually like this location I have been able to find random shirts that I actually would wear on a daily. Especially I'm the type to lose clothes left and right, at least I can run to here in Long Beach a grab something I can wear.
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July 2023 by G. K.
I purchased a top for my daughter in May. She only wore it twice and the neckline seams are open and the material is not holding up, it's unraveling due to poor sewing. I called the store and told the associate the situation about the merchandise and that I didn't have the receipt since I just threw it away last week. I didn't ask for a credit, I asked for another identical top and the person flat out said, "without the tags, we can't help you." If my daughter wore it twice there would be no tags on the top. I've been a TJMaxx customer for decades and have spent at least $350.00 or so every month. Well not anymore. . . . . . I could have gotten a new top and they could have gotten a credit from the vendor since the sewing was not done properly.
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July 2023 by lovley lizzy
The elder lady working at the jewelry department at 7pm was very slow taking her time talking to customers i was there for a while waiting and still no help
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July 2023 by Grace & Grandma
Always friendly service. Wow! I picked up some yummy ? snacks! This is incredible!! Thanks TJMax!!
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July 2023 by Chelle Watson
Really nice location with plenty of quality merchandise.
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June 2023 by Nevine Kamel
⭐⭐⭐⭐⭐ Shopping at TJ Maxx was a great experience! They have a wide selection of quality products at unbeatable prices. The store is well-organized, making it easy to find what you need. The staff was friendly and helpful throughout my visit. I left with some fantastic finds and felt satisfied with my purchases. Highly recommended for anyone looking for a good shopping experience! ?️??
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June 2023 by Nena Sibrian
Really friendly customer service. Omg they have a lot of beautiful selections for the summer ?
