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January 2025 by clyde smith
This bank has always treated me well
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November 2024 by Ryan Ewert
Extremely rude teller. I’ve come in multiple times to just get a roll of quarters, with no issues.
Today the teller said they have to save their coins for certain people.
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July 2024 by Ash Trismegistus
Treated my like a criminal when I had all proper forms of ID. Rude people. I never review negatively. But they deserve it:
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July 2024 by Ash Duffey
Treated my like a criminal when I had all proper forms of ID. Rude people. I never review negatively. But they deserve it:
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June 2024 by russo malone
Summary: This is a hateful racist unprofessional bank. Rude teller and gang like staff. I simply asked to speak to a manager my account was closed and then they called the police on me. My accouI walked in an got a hostile impression from the securiry guard he said something to me with a somewhat nasty look I didn’t pay much attention when to the cashier. I asked a question about the identification process she got agumentative and I asked to speak with a manager she then told me to leave and that she was refusing me service. The security guard and the other workers
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February 2024 by Chhan Hak
The service was exceptional. The teller that assisted me was friendly and knowledgeable. I couldn't ask for a better banking experience.
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February 2024 by Chhan Hak (ChhanTheMan)
The service was exceptional. The teller that assisted me was friendly and knowledgeable. I couldn't ask for a better banking experience.
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February 2024 by QuikFast “QuickFast Comp.” Quickfast
unprofessional staff. bad customer service
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January 2024 by Czar Palace
Stephanie’s Customer service is extremely helpful and efficient. Extremely satisfied.
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December 2023 by Jeffrey E.
I've been up member of US Bank for 20 years a loyal customer ever since Roxanna has become manager I don't even like going in there anymore she's judgmental she's cruel she definitely does not belong with managing a bank first chance I get I am definitely leaving I'm retired can barely pay my bills she treats me like a piece of trash I really think she gets off on it
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November 2023 by Lica P
This 5 star review is for Olivia.She helped me with an unauthorized charge on my account from Spectrum. Almost $500, so needless to say I was very concerned about this. She helped me file an investigation on this issue and wrote out in great detail to help explain my case. She really seems to know her business and knew how to handle this horrible situation for me. She handle this swiftly and to my complete satisfaction. She also helped with the removing on the charges on my account.I wanted to be sure and let US Banks know what a gem you have with “Olivia” working at this branch.Thank you so much, Olivia. Your work was greatly appreciated and so far very successful!Now for a zero star review… this has nothing to do with any of its employees at this branch!This is an ATM ISSUE…Their ATM machine has taken my money, not once but twice and not giving me credit for the deposit. Apparently this is a common practice at this location. So my advice is DO NOT USE THIS ATM HERE AT 555 Oceans Blvd. It eats your money!!It takes weeks to get your money back. And the ATM is in control by a third party so it’s very time consuming to get this resolved.Be warned people. Do NOT use this ATM!!!
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November 2023 by james chapman
Very friendly staff
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October 2023 by Shannon L
My experience has always been pleasant since 2018 when I started banking with them.
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September 2023 by Shannon
Great experience every time.
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September 2023 by Journey
Great experience every time.
