United States Postal Service

Most Recent Comments

• August 2025 by J A
  Older gray haired passing caucasian lady with glasses doesn't have a clue when it comes to customer service, she treats customers as if they owe her something.👎👎👎
• August 2025 by bluecollargrappler jt
  This location is beyond frustrating. The staff here consistently fail to get even the basics right. I have packages delivered to my PO Box, yet they don’t put in a notice slip, notify me, or even place them inside the box. Instead, I’m left waiting in long lines—sometimes even when I’m the first one here—while no one seems to know what’s going on. Waiting for an item that should already be in my box, with no explanation, is unacceptable. And unfortunately, this is just one of many ongoing issues I’ve experienced at this location.
• August 2025 by nichole
  horrible customer service, the older woman (white) with gray/white hair, rude, she's been working there too long or she hates her job, maybe both.
• July 2025 by Joe Lazo
  Employees do not know what they are doing! They tried charging me extra to ship a package saying it was “hazmat”. I told them there is nothing hazmat about my package. The older lady at the first window said, well it shows an “H” on the label, so that means it’s “hazardous”. I told her to google what the “H” stands for under fedex labeling because it does not stand for hazardous it stands for “home delivery”. I was then told the only way to ship this package was to label it as “hazmat”. It’s shocking to me that these employees do not know how to handle situations and immediately consider themselves to be “right” without understanding the situation. Employee working window 1 (older lady) July 29th @ 12:55pm - I simply went to another USPS location that had properly trained employees and my package was processed as normal.
• July 2025 by Nikki Jamilia
  They are Very Rude and Straight Face Especially the Lady that's been there for years, Gray hair with glasses, She Nvr has a a smile on her face, Nvr ever, Is it time for her to Retire already?! Zero Customer Service Skills at all! Lines Always Long, It takes Forever for Someone to answer the Stupid Doorbell, to Retrieve Your Mail, Just Terrible!
• June 2025 by Gerry Dead
  Lazy workers. If you have a bigger package they lie and say it’s to big when it’s not.
• April 2025 by Ashley Allen
  To the lady with glasses and thin white/greyish hair, if you hate your job, just say that. Please don't interact with the public if you're going to be over worked and annoyed at a job you signed up for.
• March 2025 by Terri Genewich
  Worst service ever out of the Anaheim/Temple PO..I’ve had to go in person several times to report issues only to have their Manager/head guy Jaime roll his eyes at me & blow me off, Im still having issues getting my mail delivered to MY mailbox & not my neighbors (who are not friendly) so that sucks. And don’t me started about my weekly store flyers/coupons, maybe get them once a month, I’m old school & want my damn flyers!
  Now I’ve got thieves breaking into our mailbox & broken the locks, ugh!
• March 2025 by Angie
  Very rude and they even get your personal information wrong. Tried to see if i can access my po box deliveries on the weekend, and instead of being met with a polite we are closed , I get yelled at by an employee all whilst all other employees laugh. Be mindful here.
• February 2025 by Summer Allen
  I have caught my postman on several occasions walking away with our complex mail boxes open for grabs. He throws mail on ground, puts mail in wrong box, doesn’t leave keys for lock boxes and as of recently fully leaves the mailbox open without locking back up. Mail has been stolen. Very frustrating. USPS do better.
• February 2025 by Yoshio Takeda
  Shipped two packages, misattached invoices, packages were returned. Packages were not delivered on time.
• February 2025 by ERICA MORAN
  Just want to write about the great customer service we experienced today. It's rare these days. More like them please. Thank you Kianna and Juana.👏👏👏
• January 2025 by Maria Flores
  Worst place ever .I had to wait over an hour to get my mail due to our complex being broken into we had to pick up our mail at this post office.They need better and faster service..
• January 2025 by relentless jt
  I wish I could give this place negative stars. I’ve had constant issues with my PO Box here. The location is always overcrowded, and they closed my PO Box without providing any updates or notices. When I asked about it, they told me they aren’t required to notify me unless they feel like it.
  
  They’ve also returned my mail for no valid reason, claiming it was due to the mailbox being full, even though I had paid for six months and was up to date on payments. It turned out they never properly updated the PO Box information from the previous renter. On top of that, they charged me a $25 closure fee.
  
  It’s clear the staff here have no accountability and don’t care about their jobs or the customers they’re supposed to serve.
• December 2024 by Felice Dickson
  Mail is always placed in wrong mailbox or wrong address. Can't get anyone on the phone to report this. It's ridiculous. I have important mail I never receive due to putting in wrong mailbox.